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How Smartline works

There is no charge for Smartline's specialist home loan broking service. The lender you choose pays us a commission from its profits. We don't play favourites. We simply help you choose the right loan from the right lender - based on what you want. Here's how it works:

1. You have a choice of 25 top lenders
2. You'll know how much you can borrow
3. We'll help you choose the right loan
4. We’ll help you get approved
5. Help right through the process
6. We’ll be there whenever you need us

1. You have a choice of 25 top lenders

Using our specialist software, your Smartline Mortgage Broker can help you compare the loan products of 25 different lenders, quickly and easily. And rest assured, every lender has been chosen for its leading loan products and ongoing service levels.

2. You'll know how much you can borrow

We understand that the 'how much' question is on the top of most people's lists. With a few details, we can quickly find out which lenders will let you borrow the money you want.

3. We'll help you choose the right loan

Your Smartline Mortgage Broker will tell you about the loans that are right for your needs. We'll review the details of each loan with you - and help you choose the one that’s right for you. We’ll explain clearly in plain English all the features and costs of the chosen loan and tell you how much the repayments will be.

4. We’ll help you get approved

Your Smartline Mortgage Broker will help you complete the loan application form. We will professionally package your application with all the supporting evidence and lodge it (in many cases electronically) with your chosen lender.

5. Help right through the process

We'll take the hassle out of the application process by managing it on your behalf - right through to settlement. Your Adviser will help you with any questions that you may have, and if there are any problems we’ll chase up the lender for you.

6. We’ll be there whenever you need us

After your loan has settled, we’ll keep in regular contact with you through our client care program, so if you need any help in the future we’re just a phone call away.

More in this section: Our lending panel Six easy steps to settlement What you’ll need to show the lender