Testimonials

What Brad's clients say about his service

Brad was very helpful in matching the right loan type to meet our needs. He was always available to answer any questions and went out of his way to meet with us if needed.
Ryan

I've found Brad Gooda a very polite, knowledgeable, easy-to-talk and earthy gentleman. His prompt and detailed responses to our questions and queries have been always helpful to us. I have recommended him to my friends previously, and surely will do it again in the future.
David

Brad provided an excellent service from identifying the potential loan solutions, to following through with the bank approvals and finally ensuring the settlement process went through without any delays. We provided him a challenge in refinancing two loans, plus commencing a third in a new purchase, there were multiple mortgages and banks involved. Brad dealt with all of these issues very capably and professionally and I would have no hesitation in recommending to anyone seeking a mortgage adviser.
Ian

Thanks to Brad! We have used him a few times now and would not use anyone else!!!!
Troy

We have no reservations in recommending the services of Brad Gooda and Smartline to anybody seeking advice or assistance with their mortgage. Brad has always been a pleasure to deal with, and he is a credit to Smartline. The ease of working with Brad and Smartline is just amazing and the outcome is always better than expected.
Douglas

Using Smartline Advisers streamlines the process and removes the hassles of seeking finance directly with banks. Over the years I have sought the assistance and expertise of Brad Gooda many times with whom I trust emphatically and am guided by his professional knowledge of available lenders and products. The relationship is strengthen by providing regular ongoing newsletters that are informative and relevant to current market trends.
Thank you.
Ingrid

Brad has helped us successfully gain the most appropriate finance for our investment property and our home. He made sure we understood our options and felt confident in our choice. His assistance in getting all the necessary paperwork done while we juggled family and work life cannot be underestimated and he is always a pleasure to deal with. We recommend him to all our friends. Thanks Brad.
Kellie

Smartline when above and beyond to make sure the process of acquiring the best loan to suit my need was made simple and on time. I would not hesitate to refer family and friends to use them in the future.
Jonathon

With the vast number of mortgage products available, using Smartline relieves you of the task of researching all products, removes the confusion and identifies the products most relevant to you. They do everything for you and you never have to deal with the banks directly. Thank you again for a hassle free service.
Sarah

Based on our experience with our mortgage broker Brad Gooda we would highly recommend the Smartline service to anyone looking for a finance facility.
Brian

Working with Brad and Smartline is the best mortgage experiences I have ever had. Brad turned, what had been a very stressful time, into a smooth flowing series of events with an extremely positive and rapid outcome. I can't thank you enough Brad.
Selena

My experience dealing with Brad from Smartline was smooth and stress free. Brad was always available when I had a question or needed advice. I took me about 18 months to find the right place for me and Brad never made me feel like a difficult customer, even though I’m sure it was tedious for him.
Kate

I found Brad to be very helpful and he answered every one of my many emails to him. I liked him when we used his services back in 2005 for our first investment property, so we contacted him again when we bought this property. His service is prompt, he knows his business well and he's very personable and friendly.
Bruce

Brad gave us great service and communication. He was very informative, offered us lots of options and products to suit our needs. No question was a silly question and we did have lots of questions.

Anthony and Maria

I cannot thank Brad Gooda enough for his assistance with my mortgage. Brad was able to assist me with all of my queries at all times. I could not have asked for better service. A big thank you to Brad Gooda and Smartline!! I look forward to working with Brad again in the future.
Drewe

Brad and his team came highly recommended to me and they lived up the expectations. They were responsive throughout the long process and provide the kind of service that you learn from. I have since recommended Brad to others and look forward to working with him again in the coming years.
Hoa

Brad provided various loan options to me, and provided an option under an line of credit which best suited me for my new home, whilst amending the loan on my old home which is now being rented by tenants. There were hurdles to overcome dealing with the bank, but Brad assisted professionally and tirelessly in negotiating a positive outcome with the bank with my interests always at the forefront. I would not have been able to arrive at the outcome and loan that best suited me without Brad's advice and hard work. He knew who to contact and how to best present my case. I'd recommend anyone seeking assistance with finance to contact Brad in the first instance.
Adam

Brad is extremely informative on what mortgage products are available. His kind nature makes you feel like, no question is a silly question. I would recommend him to anyone I know.
Melanie

Our loan application was really pushed for time. Brad went out of his way to get it through and kept us informed every step of the way.
Barbara

I have used Brad Gooda from Smartline three times now and have found his service to be excellent. The first time I had been using another person who was totally useless and then was recommended Brad and the loan went through with no mucking around. The second time we wanted to buy another rental and through my work we have brokers I asked the question could I afford to buy another, I am still waiting to hear two years later. I contacted Brad and within an hour he said yes I could, so we purchased the second rental property. I have just recently used his services and the loan went through quickly. It is good to have a broker that when you ask can you do something he lets you know straight away. I would highly recommend Brad to anyone.
Paul

Smartline provided us with quick and efficient service. We would not hesitate to recommend them to our friends.
John

Brad has been a long term contact and has helped us with any financial needs we have had. We will continue to always discuss our financial situation and needs with Brad.
Matthew

This is the second time I have obtained a loan through Brad Gooda and I would readily do so again. I would be happy to refer him and Smartline to any of my friends.
Marney

Brad was very helpful and made time to answer any queries I had, right up to settlement on the property. Many Thanks!
Charles

Brad's approachable and helpful disposition made it an absolute pleasure to deal with him and I truly valued the fact that he was able to continuously answer all of our questions and provide us with all of the information we required, and also provide us with details of some aspects of the process that we hadn’t even considered. He was prompt, professional, honest and proactive and I would recommend Brad's services without hesitation.
Keith

Once again Brad Gooda has found the best solution to our needs, acting quickly and professionally in submitting our applications and keeping us informed all the way through.
Wayne

Brad was very professional, always available to answer any questions, in a very timely manner. I have already recommended your services to friends, family and colleagues.
Mark

A fantastic service providing quick, efficient and accurate information tailored to our individual needs.
Benjamin

I used a Smartline adviser to organise finance to purchase my first home, upon a recommendation from a friend. It was one of the best decisions I've ever made! Brad was an invaluable resource through the entire loan process, from beginning to end. He took the stress and worry out of the process, was always available to provide advice, feedback and answer the many questions a first home buyer is faced with. He recommended a product to suit my particular needs and circumstances, explained the terms and conditions and financial jargon and even filled out and submitted the paperwork for me! Do yourself a favour, get a Smartline Personal Mortgage Adviser and take the hassle out of finance!
Ralph

I was buying my first house over Christmas. Other services (such as Solicitor) had shut down over Christmas which was very stressful for me. It was great to be able to turn to Brad, my adviser, who helped me every step of the way. I was very impressed with my service. It was such a relief to be able to talk to someone who knew what they were doing and were looking after me. I have already recommended Smartline to family and friends and will definitely turn to them when I require future services.
Jessica

Brad Gooda was extremely patient with me over the many years I was in contact with him before I finally took the plunge and bought my first property. He was always responsive and happy to reassess my loan options. The product I ended up with has a good interest rate so I think Brad was probably right that it was the right loan for me.
Megan

This was the first time in over 20 years I applied for a loan and smartline just made it so easy, it was a stress free experience.
Bradley

Brad did a great job in his advise regarding the loan and getting the paper work completed.
We would recommend him to others.
Regards
John

Brad kept us informed all along the application process as to the status of the loan. Brad's professionalism and approachable nature and 'never give up' approach gave us the added confidence.
Jaya

I would like to thank you all very much for the professional service that you all provided during our recent mortgage process. Coming from the UK there were many differences that you were happy to walk us through (more than once as well). Your patience and professionalism have left a lasting memory for us and I would not even hesitate for a second in recommending your team to any friends, family or colleagues that may require a home loan in the future. We first met over 12 months ago when we arrived for an investigatory holiday and you were more than willing to spend time with us to talk through the process. On returning to Australia in May, we made contact once again and you guided us seamlessly through the pitfalls of the house purchase process.
Thank-you very much. A top class team!
Ian

We were referred to Brad Gooda by another family member and found his service very valuable. He had great advice for our situation and found the best deal for our needs. We have now referred our daughter to him.
Wayne

Brad, Caroline and Lise are all great. Their communication and extremely high level of customer service are great, which is why I have used Smartline for my last two mortgages and happily recommend them to friends and family.
Sarah

I was very impressed with the service and loan that I was given by Brad Gooda.
Lynley

I was recommended Smartline by a friend, and I'm pleased I followed the advice. I have been very happy with the service provided by my Smartline advisor. My numerous questions were answered in detail. Most importantly, I believe we found the best loan (for my needs) on the market. I can also commend the friendliness and helpfulness of my advisor, which is more than I can say of a couple of other well-known organisations I originally met with.
Jackson

Just an easy and simple process and plesent to deal with.
Nicolas

Thanks for all your help in setting up this loan and making it happen!!
Anthony

Brad Gooda knows his stuff. He was amazing in instrumenting our loan with ease. Thankyou Brad, you made the process so much more simple than most banks would and you worked the hardest to achieve the best possible out come we could have asked for.
Thank you again.
AnnMaree & Brenden

Brad Gooda from Smartline was one of those outstanding individuals who really does go the extra mile to make sure you know exactly what's going on throughout the entire process. He's informative and cares about achieving the 'best' outcome for you - not for his own personal benefit. I would have no hesitation in recommending him to any person trying to find the right broker to work with.
Anna

Brad of Smartline was very knowledgable and informative. He was also helpful and friendly and determined to be of assistance to us. Thank you very much.
Katrina & John

Smartline helped me secure a loan to buy my first property, the service I received was nothing less than excellent and I will definitely be going through them again when I purchase another property.
Trent

Brad Gooda was extremely accurate and informative seeing as I was a first home buyer. He provided me with the ideal support I was looking for for my first foray into the home loan market. I will be highly recommending Brad to other people I know looking for a home loan.
Matthew

We found Brad and his staff so very approachable and a pleasure to do business with.
Christopher

This is the second time I have utilised Brad Gooda's and Carolyn's excellent service for assistance with my home. Not only does he demonstrate an understanding of my needs, he will continue on to solve issues until resolved and provide regular feedback and progress updates. He is wonderful to deal with.
Alwynne

Brad explained everything clearly and helped us sort out a last minuet hiccup without any fuss. I would (and indeed already have) recommend him to anyone who needs a loan.
Ellie

Brad and his team certainly go out there way to ensure that our business transactions are seamless!!!
Paul

Brad Gooda at Smartline provided us with excellent levels of service and was always there to answer our questions or hassle our bank for us. Brad and his staff are an asset to Smartline and have no hesitation referring friends or family to his business.
Mark and Suzie

Brad was more than willing to assist in any way possible to get our loan off the ground. He was always contactable and responded with the answers you needed. I would suggest anyone to use Brad for all their loan needs. Thank you for your awesome work!
Melanie

If you feel lost and overwhelmed by financing and home loans, as we were, nobody can give you better guidance, support and confidence than the people of Smartline.
Gerhard and Hester

Over all we are very happy with the level of service and advice provided by Smartline and would not hesitate in recommending the company to our friends and acquaintances.
Marek

This was our fifth home loan and it was by far the best (hassle free) loan process we have ever gone through. Brad made it so easy and he was always on the other end of the phone if we needed him. We will definitely be utilizing his fast knowledge of the industry for our next home loan.
Ben and Sian

You really can't improve on the overall performance of Brad Gooda and his team. They were outstanding yet again. We loved the fact that Brad was always available not only for help but was always there for information and advise about all things financial. We couldn’t be happier.
John

Brad Gooda was fantastic throughout the whole loan process. He followed up on all our queries immediately. This our third loan that Brad has organised for us and I wouldn't deal with a bank again - I would always choose to work with Brad.
Fiona

I have used Brad Gooda's advise and expertise on a number of occasions over the past several years. Repeat business is an obvious sign of my approval.
Thank you
Ingrid

Brad was wonderful to deal with. He was very helpful, explained everything so that it is easily understood. This ontop of his personal service was the reason we did not hesitate to use Brad and Smartline to purchase our second home.
Matthew

I have been using Smartline for the past three years and will continue to do so in the future. I have been impressed with the Smartline staff as to their positive attitudes, knowledge and the fact that going the extra mile is an integral part to their great customer service.
Robert

Being a first home buyer it was great the way Brad would take the time to explain things that I didn’t understand 100%, as it is so overwhelming and stressful. I appreciated that very much.
Tracy

Brad Gooda has an excellent knowledge of the finance industry and the various products available. My wife and I are confident with the advice and assistance he has provided to us in the past and have recommended his services to other people.
William

I was very impressed by the friendly, helpful and professional service provided by Brad Gooda. His support and fantastic advice made all the difference. I have already recommended him to many friends and I will continue to do so.
Talita

We appreciate that Brad is always eager to assist us with our financial needs. Thank you for your continuing support.
Tadgh

We have used Smartline and in particular Brad Gooda on a few occasions to obtain and refinance our mortgage and have been more than happy with the service we have received from him and his secretary Caroline. They are always available and answer all questions we have and deal with any problems promptly. We have referred Brad to family and friends.
Daniel

Smartline home loans provided my fiance and I with a hassle free loan selection and application process without us even leaving the house. Great friendly people only too willing to help out every way they can. Thanks Heaps.
Tony

We can't speak highly enough of Brad and his Smartline team. We have used Brad three times and can totally recommend him to any future customers. Brad works hard for all his clients, keeping you informed and up to date during the whole loan process. Brad supplies a very professional package.
Brett

Brad Gooda was always available to answer my questions - no matter how trivial. He was extremely approachable, helpful and had a terrific sense of humour. He handled all the paperwork and chased up the bank whenever required. I am extremely thankful for his assistance through a confusing and stressful process. I will happily use Smartline again in the future and have already recommended Brad to a friend.
Sarah

10 out of 10 to Brad Gooda from Smartline!
Brad found a loan to suit our needs and then took the time and care in explaining anything we did not understand. The process of buying our first home, thanks to Brad's expertise, has been made a very positive and stress free one. We know who we will be calling as soon as we are ready to buy our next property... Smartline.
Laura and Robert

Both my wife and I were very impressed with Brad Gooda. He showed genuine interest in our needs, and worked to achieve our goals, not pushing an agenda which may have better suited his needs. With so many sharks in the Finance Industry, it was refreshing to deal with someone who was genuine and honest, providing a fast and reliable service. This is what a Broker should be.
Shawn

We have used Brad from Smartline for our last two loans and we will continue to use them again and again. You've made getting a loan ten times easier for us and that's a big statement as we are both self-employed.
Belinda

Brad basically did everything for me as I was working all the time. If I couldn't get hold of Brad, Carol helped me, I'm extremely happy with my loan and the renovations have now been completed Brad helped me make this happen. Thank you.
Sonya

Brad was a pleasure to deal with, nothing was too much trouble and he strives to keep in contact.
Tony and Charmaine

I honestly can't think of how you could improve the service supplied to us from Brad Gooda, he was friendly, helpful and kept us up to date with all aspects of our application. I believe that Brad went out of his way to ensure our success and was very professional in how he went about each and every step of our loan application. We couldn’t be happier with Smartline’s service and have already recommended Smartline to our friends.
Thanks for all your help
The Stewart Family

This is the second time I have used Brad of Smartline to assist me in obtaining a loan. I have found him to not only be professional and efficient but he made himself available at all times to answer any queries I had and also followed up once the loan was in place. His advice certainly allowed me to get the best possible provider to suit my loan needs and I would readily recommend Smartline to anyone requiring loan advice or a loan facility. Excellent service at all times.
Rita-Marie

Brad was at all times friendly, helpful, efficient and effective. He was recommended by my daughter and her husband and lived up to their recommendation. I expect to use a home loan service again, and when I do, Brad will absolutely be the first person I go to!!
Alan

We have used Brad Gooda's services previously, which was why we asked him to assist us again. We have recommended him to family, who have arranged a home loan through Brad. His service and reliability have been great and we would not hesitate to recommend him further.
Chris

Brad was readily available to answer any questions to our situation, and we always felt comfortable in the manner that he answered our questions and suggesting other avenues that were available to us. We were very happy with his professionalism.
Once again thank you Brad.
Bill and Kym

I work for a bank and found it easier to use my Smartline consultant (Brad Gooda) than going through my bank - the service was great and the whole process was friendly, smooth and efficient.
David

Brad Gooda was excellent providing us with pro-active assistance through the loan process. Would highly recommend to my friends and colleagues.
Warren

Brad Gooda from Smartline made our decision easy and being extremely busy myself he was always contactable and reduced my involvement in talking direct to the bank. He did a great job!!
Sean

Brad has been a godsend to us, several times now. This is the 4th property we have purchased obtaining finance from Brad. Every time he has gone out of his way to help us. To the extent when deadlines were near it was no problem for him to drive across town to pick up documents needed to get the deal done.
Brad is not only knowledgeable in his field, but also advised us in other areas. Almost like a consultant would but without the fees!! I have referred a number of friends & associates to Brad and still believe the best advertising is word of mouth. Brad has always gone the extra mile for us, and I am certain some of your competitors wouldn’t provide this level of service.
Thank you.
Craig

Smartline once again provided fast and efficient service which took all the worries and complications out of refinancing.
Wendy

Fantastic service, a great guide throughout the process, assisting not just as a financier, being familiar with all parts of the real estate transaction.
Brad

Thank you for your help with our loan, everything went very well. If any of my friends are looking for a broker, I will tell them to give you a call.
Jan and Bruce

Oh my god that's fantastic!! Even though I did have faith in you I still thought there was no hope for me. And extra too! You're amazing! Thanks Brad - I'll be talking to you soon.
Nancy

Thanks Brad, it has been a pleasure dealing through you.
Jason

Just wanted to say THANK YOU for all your help in getting our house refinanced and getting a loan for our land - we've been telling everyone we know how great you are - so THANKS again and we'll be back when we're ready for our next home loan adventure.
Belinda

Hi Brad and Carolyn,
Thanks for all your help with obtaining our line of credit. As usual its was lovely smooth transition.
Thanks
Sue and Mick

Dear Brad,
We received a lovely gift from you the other day- wanted to pass on our thanks. All went down very well! We greatly appreciate the service you have provided and will be sure to spread the good word.
Thanks again,
John and Shelley

Hi Brad and Carolyn
I didn't thank you properly for assisting me through a very stressful time. Buying property is not an easy thing to do and I personally felt my options were very limited and doomed to failure. I thank you sincerely for your assistance and am now a very proud property owner in the Brisbane property market - a foot in the door. Thanks for the box of lovely munchies, they are sustaining me through some weary afternoons (the nibbles that is, not the wine, that will wait).
Alby

Brad was so helpful, supportive, and understanding at a very difficult time in my life. Thanks Brad. My 'new life' staying put in my home is wonderful; I couldn't have done it without you.
Thank you.
Kaye

I think you provide an excellent service. We couldn't have been happier with our consultant and the result.
Thank you.
Troy

Excellent service from a very friendly, helpful and professional team in Brad Gooda and Carolyn.
Ross

We were very impressed with our consultant's knowledge, his explanations re the details of various loans and based on his impression, what would suit our particular needs. He kept us totally informed of the progress and we would certainly deal with him again.
Penni

Brad and Caroline provided a genuine and personal approach.
Jennifer

After dealing with Brad & Carolyn I would never deal direct with the bank. They took all the pressure off me being a working Mum. They were friendly, helpful, reliable, and consistent in getting the answer from the bank ON time. I cannot praise them enough. Thank you so much for such fantastic service.
Vicky and Harley

We found Brad Gooda to be excellent in all our dealings and he achieved a result that I don't believe we could have if we dealt directly with the banks.
David

The whole process was superb from beginning to end. Brad was incredibly helpful and I appreciated his guidance and assistance throughout. I am delighted in the outcome. I was given his name from grateful and satisfied clients and have absolutely no hesitations in referring Brad to others myself.
Kathy

Brad was an extremely approachable person with regards to the many issues that arose throughout the settlement process on our property. He was extremely helpful and in all fairness was the only pleasant party to deal with throughout the purchase. Thanks Brad!
Matthew

The service and support that Brad Gooda provided for us to be able to purchase our new home was exceptional. We would strongly recommend him to others and hope to use him again in the future. Thank you once again Brad for your professional, honest and friendly approach.
Amanda

Brad Gooda was simply wonderful, offering sound advice, put together professionally and easily accessible. I would and have recommended him to other clients & friends.
Chris

Brad Gooda did an excellent job for us and we would recommend him anywhere. He has also kept in contact with us by means of your newsletter and we also appreciated his gift.
Charles

What impressed me the most was Brad Gooda's knowledge, organisation and knowledge of the process.
Michael

We were very happy with services from Brad. We have used his Smartline services twice now and have recommended him to all our friends. Keep up the great service!
Simone

Hi Brad,
I received a gift hamper today from you. Thank you for that, I really appreciate it. I know I can trust you to take care of my finances anytime and appreciate all you have done for me.
Joe

Brad Gooda was just excellent. He explained the whole process thoroughly and spent a lot of time with me over the phone and email answering my questions and concerns. I would most certainly recommend his services to anyone!
Leonie

Brad Gooda was a fantastic consultant and just could not do enough for us it made us feels special, even though we changed our loan just days before we purchased. The gift basket he sent gave us on settlement is a very touching thought and it really meant something to us. Thank you Brad
Garth and Sonia

We received excellent service and advice from Brad Gooda - we felt very comfortable dealing with Brad and appreciated his honesty.
Mark