Testimonials

What Bruce's clients say about his service

Bruce did an excellent job for us. He found the best value home loan to suit our requirements and was always able to help us with any questions. He provided great support through the whole process and made the experience a breeze. Thanks Bruce!
Lachlan

I felt it was easier to deal with one person instead of several different people in the banks. I was frustrated with the banks and Bruce took the frustration away.
Angela

Bruce provided a sensible no nonsense approach to the process and nothing was too much of a problem for him.
Piero

Bruce was a wonderful help who did everything he could to assist us to get the desired outcome. His communication throughout the process was exceptional and his personal concern for our family made him a pleasure to deal with. We would highly recommend Bruce to other family and friends.
Garth

Thank you so much Bruce and Ann for your great service - yet again! You definitely take the angst and stress out of the process and we are very grateful for that. All the best.
Greg & Miranda

This is the second time we have used Bruce and would highly recommend him to all friends and family.
Bartholomew

Our adviser worked really hard to find us a home loan at a competitive rate that worked for us. We have used our adviser twice before and will continue to use Bruce for any future home loan needs.
Brenda

My partner and i purchased our first home in Jan 2010 we got our finance through a broker at Noosa we were very disappointed and as we started paying off our loan we realised it was not the right loan for us. A patient at work recommended I see Bruce MacAnally Bruce was fantastic with everything he did our loan was processed in record time with no problems at all I saw Bruce on the Tuesday and our money was in our account the following week . I would highly recommend Bruce to any of my friends and also to any patients at work who require a loan. Thank you Bruce.
Michelle

This is the sixth property that Bruce has helped me with over the last eight years. He is always so thorough and willing to assist in any way he can. I know that I can rely on him and am very grateful for his help.
Lisa

We have been dealing with Bruce for years, we find him to be extremely helpful and he has organized several loans for us.
Robert

Bruce is always friendly, very approachable and easy to deal with. Thanks for a great service.
Hugh

I have had the opportunity to use Smartline (and the same adviser) for four property purchases and each and every transaction was as trouble free and as smooth as the previous one. I have recommended Smartline to many of my friends and I am absolutely confident that they will find Smartline as professional and helpful as I have. I found a Smartline booklet in a Solicitor's waiting room and have never used a bank for a loan since. Having a Smartline Adviser is like having a Bank Manager on tap but better.
Lindy

Having gone through the process of borrowing for a new house to be built in the current financial climate. Without Bruce keeping me patient and guiding me through the process I would probably have given up.
Graeme

Bruce McAnally has been brilliant both times we have used him. He found us a really great product and reduced our stress levels dramatically. He is efficient, professional and also nice! Hard thing to achieve sometimes. Thanks!
Greg and Miranda

Smartline (and Bruce McAnally) was able to refinance my loans when the big four and Aussie were not interested in 2003. Since then I have been able to borrow against my increased equity every three years to increase my property investments. I recommend Smartline to anyone who is looking for property loans.
Bruce

Bruce McAnally is very thorough and keeps you updated during the whole process. This is the second time I have used Bruce, the first being an investment property and this time for an owner occupied purchase. Both different to each other and both time Bruce was fantastic! I would highly recommend Bruce to anyone. And I will certainly be using Bruce again.
Trudi

We were very happy with the professional and expeditious service that Bruce McAnally (Smartline Buderim) provided to us.
Derek

We were particularly impressed with the way our Adviser was in constant contact throughout the process, keeping us informed with up to the minute progress. Much appreciated!
Colin

I found his easy to talk to manner, and willingness to help me to understand all the ins and outs, (even drawing diagrams when called for) was fantastic. He was working for us the whole way along, reminding me of things I may not have organised, explaining the process, and hurrying the banks along over Christmas. I have already recommended Bruce to my friends and family. He is very friendly and easy to speak with, and went out of his way to make sure it all went through without a hitch.
Tracey

I appreciated the fact that my advisor was easy to contact. He explained the whole process to me, particularly in terms of juggling loans to suit my needs. He had also arranged my previous home loan. And besides, he was always a friendly voice on the end of the phone.
Jillian

Bruce McAnally of Smartline was professional, friendly and totally efficient. We will use his services again and recommend him whenever possible.
Jeremy

In the world of finance there are so many ways to pull a loan together, Bruce McAnally our Smartline Consultant went the extra mile to find a solution to our requirements. Over the period of our loan he has saved us a bucket load.
Graeme

Thank you to Bruce and the team at Smartline Buderim. The process of re-financing our home to gain access to funds for investment was handled with ease, and we appreciated the regular contact keeping us in touch with the application. Right through to your help in completing the Disbursement forms for settlement, all queries were answered in a friendly, helpful manner. Many thanks.
David

Our consultant from Smartline did everything in his power to help us and he did what no other mortgage brokers could do for us, he got us our first home. This is now the only mortgage brokers we will ever use now.
James

Bruce always made himself available to us and always kept in contact. We also appreciate that the process was simple and easy to understand.
Grant

Anytime we have needed a mortgage broker, we have had no hesitation in contacting Bruce McAnally. We have known Bruce for five years and he has helped us with our past three purchases. He is very knowledgeable about his products and has always considered what is best for us. He is a pleasure to deal with. We have also recommended Bruce to family and friends and they have found him to be a wealth of knowledge as well. He will always be our first point of contact when we buy property.
Terence

My consultant was very helpful, and provided all the information needed to have a smooth transition.
Tracey

We were very satisfied with the personal service we received from Bruce McAnally and will have no hesitation in recommending Bruce and Smartline now or in the future.
R.G and J.F

Smartline has always been able to get me loans, both residential and investment, with better rates and of greater value than I could get from my own bank. I will be coming back for my next loans.
Thank you
Bruce

Smartline was very interested and committed to helping us find the right loan for our needs. The service was friendly, quick and informative.
Jamie

Bruce McAnnally provided an excellent service, well in excess of that provided by other mortgage brokers. If there were any issues with the banks, he contacted them and I didn’t have to worry at all.
Mark

I found Bruce to be very knowledgeable and efficient at providing me with the information I needed to make the best choice for my mortgage and the service he provided from beginning to end as well as the after sales follow up.
Heather

I am writing on behalf of my wife and I after having dealt with Bruce McAnally one of your consultants based in Maroochydore. We currently life in the UK and are emigrating to Australia early next year. We met with Bruce and other advisors on a trip over and decided to deal with Bruce for our financial mortgage requirements due to his friendly, honest and approachable manner.

Obviously dealing with mortgages and builders in Australia from the UK proved daunting. However Bruce has been fantastic and a real star for us. He has always replied to e-mails straight away and guided us to the arrangement of a bank account and mortgage, which is helping us build our house currently. He has always been keen to help and even sorted out the communication between our bank and our builders. I rarely write to complement people but he has made a difficult process very smooth and we would always recommend him to anybody.

Please congratulate him on our behalf and it is rare to meet someone with such a helpful nature who seems to care about individuals rather than the bottom line!!!
Thanks you once again.
Dave and Claire

Bruce was amazing and very helpful, to the point that we were looking for some one to look after our sunshine affairs and he will be it. Bruce answered all of our questions and posed questions that we had not thought of which ensured to us that our discussion was the right one.
Family business which made us feel at home.
Savaour

Bruce was always willing to answer the silliest of questions, was thorough and was as excited as us when we received the loan then the house. I will only deal through Bruce and Smartline in the future. I have recommended and praised Smartline to all who would listen and are thinking of home loans. Smartline are number one in our books.
Carolyn

Bruce McAnally was always working his hardest to get the best result for our situation. He was always available for questions and if he didn't know the answer on the spot he would get back to us very promptly. I have already recommended his services to several of my colleagues.
Well done.
Anthony

Very happy with Bruce's service as usual.
Belinda

The service provided by Bruce was clean, quick and efficient. There were no delays or interruptions. Bruce worked with us to ensure the settlement proceeded without interruption.
Sharon

Bruce has always been very patient with us and very helpful.
Maree

Thanks for all your help!! Not to mention your patience!! (it payed off in the long run). We wouldn’t have done it without your guidance.
S and N Buderim

Thank you for helping me get a loan and into my own home.
KM Brisbane

Hello Bruce, thanks so much for all your hard work and persistent efforts in getting the loan through for us. We really appreciate what you have done.
B and E Palmwoods

Thanks for all your help. We are very happy in our new home and have lots to do. We will definitely pass on your name.
T and L Buderim

Thanks so much for your help and be assured we will steer friends and family your way when it comes time to buy a house.
M and N Buderim

I have recently had a loan approved through Bruce McAnally in Maroochydore. Bruce was always friendly, encouraging and kept me up to date with the loan process at all times. He phoned me after hours on a number of occasions which means he works extremely hard and all hours by the sound of it. He even phoned me after settlement to make sure everything went smoothly. This is my first dealing with Bruce ( I have other rental properties through another broker), however I will be coming back to Bruce for any further home loans. I work with another couple who have had many dealings with Bruce and they are also extremely happy with everything Bruce has done for them.
He is an asset.
Lesley

Bruce McAnally has been an outstanding link for my lending requirements. He is to be commended on his commitment to servicing me as a client and he extends himself beyond expectations. I have recommended Bruce to several of my friends and acquaintances as I find him to offer premium lending opportunities in a timely manner. Bruce is an absolute professional and I will most certainly be relying upon him for business in the very near future.
Penelope

It was quick and easy, with no fuss. A great service.
Scott

Smartline certainly have a grasp of modern day investment policies. Our consultant was professional and helpful, keeping us informed of all progress during the loan request. Smartline are, in our books, the leaders in obtaining the appropriate finance and we recommend them to all our relatives and friends.
I and B Waller Buderim

I liked the personal service, and the fact that my consultant was available on Saturday, and even came to my house. Thanks very much.
Alison

We found Bruce to be extremely helpful and giving of his time. He wasn't pushy and was very understanding of our needs at the time. Thanks
Brian and Elizabeth

Bruce has assisted me to achieve a property portfolio which I am extremely happy with. I don't know if Bruce can improve too much more as he is approachable, available to talk and very knowledgeable about products available. The new office improves his accessibility even further and will defiantly be using him again and refer others to him.
Matthew Luke

I think the service offered by Bruce was excellent. Bruce was professional and helpful, keeping me informed and was able to answer any of my queries.
Jill

Bruce is always very helpful and follows up any queries you may have. We have recommended Bruce to other potential clients and will continue to do so.
Brent

Thank you so much, we are looking forward to moving ahead with your help. You will come highly recommended on our front.
I and R Buderim

Re-financed loan:

We appreciate all that you have done, we will certainly recommend your services to other people.
T and A Palmwoods

I found Bruce absolutely on the ball, he knows his product offering and his knowledge in respect to the limitations and conditions of the loan far outweighed the bank staff who actually provided us with incorrect information.
Bruce's manner was professional at all times, he updated us regularly and ensured every issue remained on track. A very professional but nicely personalised experience.
Kevin

Equity loan:

Thanks for all your help, we have now been able to achieve our investment goals.
G and H Buderim

Bruce has assisted us with our last for loans and we wouldn't use anyone else. I wish I had found him when we brought our first property. He is fantastic and offers great service and I would recommend him to anyone.
Thanks and regards,
Alinda

Bruce was great, I can't believe he drove to our place on a Sunday! He was organised and concise. It wasn't painful to set our finances out in front of him. We got a nice email and even a present on settlement. I will definitely use him again.
Odette