Testimonials

What Barry's clients say about his service

This was my first loan application and Barry was more than helpful and I would have no trouble recommending him to people, I also look forward to working with him again.
David

Barry is efficient and never too busy to answer questions.. however big or small. He is making the process of building my first house all that much less stressful.
Anna

I was very happy with the service provided. Thanks to Barry for his assistance.
Adam

Barry was extremely efficient and helpful, even with our situation being more complex than usual. With settlements for four properties all on the same day, and with main property being a 30 day settlement. Through his efficiency it all went through smoothly without any hiccups.
Darren

Barry was very very helpful during the whole process and I have already passed his details on to a friend. I found him to be very approachable.
Janelle

There was a problem with the bank which without Barry's help would have lead to a delay in settlement he went over and above the call of duty.
Marcus

Our dealings with Smartline have always been trouble free, and we would not hesitate to deal with them again.
Daryl

Barry was fantastic and when above and beyond for us and we have already started recommending him to our family and friends.
Justin

Barry was only a phone call away whenever we needed him. If he couldn't answer he called back in a very prompt manor. He made us feel like we were very valued and it felt as if he would do anything to help us to reach our goal of obtaining a property. Barry was very approachable, no question we asked was to silly. He was able to explain things clearly so that we understood what was happening. He had a 'doors always open' approach, which we greatly appreciated. We will recommend him to our friends for sure!
Marc

The service has again been excellent, and Barry has a way of enabling the process to be relatively painless. I'm never sure whether Smartline options are absolutely the most competitive available for me, the client, but it sure is a most convenient means of avoiding trawling the products out there, and getting the paperwork done. I'll keep coming back to Barry in Smartline.
Peter

Barry was sensational throughout a long, potentially painful process. Thanks!!
Grant

l like most the way Barry came to my home. Yes a great service so much more personal than banks.
Brian

Barry was so easy to work with and on hand at all opportunities. We would not hesitate to use Barry again and have already recommended him to friends. Thanks so much Barry for making the whole process as easy as possible!!
Sam

From time to time we contact Barry Torney to assist us with our financial needs, knowing he totally understands our predicament and always advises us with our best interest in mind.
Vincenzo

Barry Torney has facilitated two investment loans for us, and an owner-occupier loan for our daughter and her husband. On all occasions he has provided excellent service, and extensive knowledge about the loan products on offer, and those that best suit our circumstances.
Bruce

I could not be happier with the service Barry has provided us with. He is always contactable and acts on requests promptly. Barry always gets back to us quickly which is very important to us. He is very friendly and makes us feel that we can call him any time about anything and he's always happy and ready to help us. Barry has played a big role in helping us make some important decisions in our life and we are very grateful for his advise and care.
Vincent

I have known Barry as an adviser for three years. He has been a most invaluable assistance to me on the occasions that I have required advice regarding the refinancing of my property. To have had such support in times of need and in an area that can be extremely confusing, I have been so appreciative of Barry taking the "pain" out of the whole process. He is wonderful!
Jenny

We have dealt will Barry Torney three times now and we always go back to him. He is fantastic and so easy to talk to and makes everything look and work out easy for us and our requests.
Paul

Barry has provided us with very friendly service, and went to great lengths to assist us work our way through some frustrating detail with one funding body. We appreciated having him on call.
John

Barry Torney was very easy to deal with at all times. He explained some difficult to understand subjects simply and without judgment. As a female, I sometimes feel ignored, but Barry was great. I will be recommending his services to others.
Salvatore

The process from start to finish was excellent. Great communication from our adviser, the process was easy to manage and produced great results for us.
David

Barry Torney was efficient, friendly and extremely helpful with detailed replies to queries - all extremely valuable for a first home buyer. I have already recommended him to several of my friends and colleagues.
Rebecca

My dealings with Barry Torney from Smartline has helped me find the right home loan to purchase my first home. Barry’s warm and friendly manner had me feeling relaxed right from the first time that I walked into his office and has continued since. Other places that I visited to find a home loan just didn't have the right feeling. I am very happy with his manner and timely response to my other queries regarding my loan. Thank You.
Stephen

Barry is a mature and professional adviser and went out of his way to make the process work for us. In fact after the initial application and a couple of contacts with Barry, our old provider contacted us to match Barry's offer. Despite the additional expense and the extra paperwork we decided to stay with Barry after consideration of his excellent service.
Jim and Helen

Dealing with Barry Torney from Smartline was a pleasure, he explained everything fully and made our choice of lender easy. Anytime I have needed to contact him, he has been available and always very helpful. I would happily recommend him and Smartline to anyone.
Michael

An extremely professional, thorough and convenient service. Barry Torney of Smartline made the money lending process very easy.
Rosetta

With the help from Barry Torney we were able to finish our house and get our finances back on track at the same time. Now we can save more money to do the things we want to do!
Daniel

After searching for a home loan with the banks and other mortgage brokers I am glad to have been directed towards Barry Torney of Smartline.
I found him to be very helpful in assisting me find what I was looking for in a home loan.
Thank you
Stephen

We were provided with great service at all stages:
Information to make informed decisions.
Support and guidance through the whole process.
Excellent follow-up service.
Colin

Professional, accessible and convenient would be three words I would use to describe the Smartline service.
Allan

I received prompt service at my door, at a time convenient to me. If Barry was unavailable, he was quick to return my call, or an assistant did. I was happy with my overall service. No hesitation to recommend your business, thanks.
Karen

Our Smartline consultant was very open and honest with us right from the get go. He looked at our circumstances and gave us a realistic opinion on what was best for us. We felt very comfortable with him. We found him both personable and professional.We never knew that there were much better options out there to suit our financial needs and stability. Having used your services we are now in a much better position to improve our lifestyle.
Grant

Barry was readily available and always had the information we needed. He guided us through every step of the way. It was reassuring to have someone involved in the whole process of buying a house that we felt we could trust and was knowledgeable, helpful, and friendly. Thanks Barry!!!!!!!
Teresa and Simon

Barry was easy to talk to and seemed to understand our position right from the start. He and his secretary were really prompt when answering our questions and following up with some problems.
We have recommended Barry to others so that says it all.
Jeanette

I cannot recommend Barry Torney from Smartline highly enough. He worked hard to find us the best loan and kept us informed at all times. We went through the process in the height of the summer holidays and I was always able to contact Barry, even when he was away - that's customer service.
Christian

I valued my consultant's rapid response to queries (whether by email or 'phone) and ease to sit down, face to face and walk through various loan scenarios. Consultant appeared to be professional (ie knowledgeable, inspired trust, kept things moving) with a personal touch.
Jennifer

This is the third time I have used the Smartline consultant Barry Torney, whilst he doesn't fully know my financial circumstances and aspirations he has got a very good understanding of my goals and how I wish to achieve them.
As a young family with plenty of unknowns in front of us Barry has been able to share some of his wisdom and wealth of knowledge to ensure we are able to keep our feet firmly on the ground, while working towards our personal goals.
Andrew

Smartline's approach was one of openness and honesty and very informative.
They provided a range of financial solutions to my needs and guided me right through the full process (even after it had been completed).
Be smart... choose Smartline!
Colin

We found the personal service made the loan application process very easy. Our broker was very patient working with us and always had our best interests at heart. This is not the first time we have used Barry. We are very confident in his professional approach and have no hesitation recommending him to our family and friends.
Adrian

We've been using Barry Torney for the last four years and are always completely satisfied with his efforts and instructions. We have referred him to friends are family in the past and will continue to do so in the future.
Melani

Fantastic job Barry. I'm very happy with the loan we were able to negotiate and in the timely fashion it needed to be done. All your efforts have been greatly appreciated and I look forward to giving you more of my business in the future.
Thanks again
Paul

Great service - Barry provides friendly service and kept me informed at all times. He delivers an excellent personal service - not just a number. I would never use anyone else but Smartline because of Barry's exceptional service.
Alison

Barry was easily contactable, always available on his mobile and would answer all questions honestly and with detailed and logical information. Very impressed with the service I received, especially being a new property owner. Barry made a daunting process much simpler.
Danielle

Dear Barry and Karen,
I'm sure you know that our new house settled last Thursday. It's lovely to be finished with all the paperwork and red tape and waiting!! It's amazing that having a mortgage to pay off again can be exciting. Thanks again for all your help and advice. It was invaluable. Thanks especially for being so lovely about all my panicked phone calls filled with gibberish. I always felt calmer when I finished talking to either of you. We're NEVER moving again but I'll give you a call when it's time to refinance! All the best.
Sarah

I have dealt with many lending institutions over the past 30 years and after using the services of Smartline I wouldn't go elsewhere. The personal service and unbiased advice is a refreshing change in today's climate.
Deb

We found that our consultant Barry Torney was very obliging and nothing was too much trouble for him. He also acted quickly to our request.
Colin

We found Smartline provided us with many options to choose from, which gave us peace of mind that we were well informed in finally settling on a particular bank and loan type. In particular we found our consultant, Barry Torney to be most helpful in advising us with expected timelines and frequently updating us on our overall progress throughout our journey.
Peter

We found that Barry was easy to deal with, answered all our questions and really took the headache out of comparing and finding the right loan for our investment property. Everything went smoothly and in no time at all we had all our approvals and could make an offer on the house. Great service with nothing we could fault in any way. We would not hesitate to contact Barry when we are ready to purchase again.
Bruce

Barry and Karen were very helpful, always answered our questions promptly and always contactable.
Murray

My property just settled and I just wanted to thank you for all your help in setting up my finance. Not only did you get me a rate that had the ANZ staff doing a double take, but your service and friendliness was greatly appreciated. I look forward to referring you to everyone who will listen.
Many thanks,
Marcus

Barry never talked over us. He was friendly and always responded to queries.
D Marshall

This was our second experience with Barry and it was stress free and easy, they do everything and it was great.
Samantha

I would recommend Smartline to my family and friends, as the consultants are fantastic. They were there when we needed them to answer all our questions. They made the home loan process very easy and stress free.
Brett

We appreciated the one stop all loans shopping service provided.
John

Barry,
Just wanted to take this opportunity to thank you and Karen for all the help you gave us regarding our loan process. You have certainly made it a positive experience for us, and I would most definitely recommend you to anyone who wants honest advice and professional, prompt service.
Thanks again
Karen and Darryl

Dear Barry
I am writing to say a BIG "thank you" for assisting us in selecting our first home loan. People say buying property is up there with the 10 most stressful things you can do in life - they were right! But lucky we found you! Your help, guidance and knowledge made it much easier on us and we are very excited about our first home. I am now planning our second purchase late next year and will once again be in touch.
Thanks again for your help Barry; Darren and I really appreciate it!
Kind Regards
Renay and Darren

Barry was recommended to me and met all my expectations. I would recommend him again.
Tamsin

Smartline and Barry offered me a fantastic service. As my application was somewhat difficult as referred to by other lenders, Barry and Smartline treated my application with special attention to detail and considered my special requirements. More importantly my application was taken seriously and I was treated as an important potential. Too bad to all the other lenders that turned down my application and thank you Barry and Smartline for giving me the opportunity to live my dream. Thanks again.
Jocelyn

The service I received was professional, yet friendly. Barry and Karen responded promptly to any queries I had and they ensured it all happened as smoothly as possible.
Kristine

Our consultant knew what he was talking about, knew his product and understood what we wanted and was able to explain it back to us. He told us which one would be the best for us and explained the comparisons with what we had previously.
Michael

Barry and Karen, were always available and keen to assist. They went out of their way to ensure all was just right. I am looking forward to dealing with them again and do not hesitate in recommending them to my friends. A great service!! You are lucky to have them on your team!!!
Sally

Barry was excellent. He always made himself available and I am very happy with the service. Thank you once again.
George

The fact we were able to have a consultant to do the running around and provide us with an alternative to suit our needs was wonderful, thanks to Barry Torney & Staff.
Peter