Testimonials

What Cathy's clients say about her service

Cathy is always helpful and a wealth of information when it comes to my home. She always puts me on the right path to make sure I'm getting the most out of my investments! It is obvious why she keeps winning all those awards!
Emily

Cathy saved us $200 a fortnight on our home loan and made the process of changing banks extremely easy. Great Job.
Darren

Cathy was fantastic to deal with, she knows her stuff!
Anthony

Cathy was very professional, friendly and knowledgable about the products available. She found an appropriate solution for me well within the time frame required. I'm sorry that I hadn’t been to a mortgage adviser before.
Jillian

I have switched from Mortgage Choice to Smartline with no regrets and have already recommended Cathy to my friends. I have total confidence in Cathy's ability and recommendations and look forward to a long a prosperous partnership with her.
Ashlee

I would always use Cathy Anderson’s Smartline business for all my future loan requirements, and I would, and have recommended her to any of my friends seeking financial help.
Andrew

Judith kept me informed throughout the whole loan process in an extremely professional and friendly manner. I would have no hesitation in recommending Judith to friends or clients.
Suzanne

The whole team were very helpful, even answering queries after my loan had been settled.
Cherry

This is the second time I have used Cathy. She is well versed in the products available and offers a professional friendly service. She is always contactable, easily accessible and delivers what she promises. My husband and I would use Cathy for her mortgage services every time.
Annelise

Judith was just amazing, she made the process of buying a house seem easy, and stress free. It was a pleasure talking to her on the phone - I've been raving about her to all my friends.
Raelene

Can't fault any of the dealings I had with Cathy and her team!
Philip

Cathy Anderson certainly made a very nervous first time home buyer feel confident and relaxed about the process of getting a home loan. Thanks Cathy.
Nicole Lionnet

Cathy is brilliant - not only as the best financial adviser, but as a person, she is lovely, approachable and confidant in her position. Once again, thankyou Smartline  xx
Kimberley

Cathy was prompt, efficient and friendly as always!
Randall

I cannot speak for all the advisers that work for Smartline as I have only delt with Cathy and her team but I have already recommended Cathy to a guy I work with. I am very happy with the service she provided and intend to keep in contact with her to ensure I stay on track. 
Robert

Our financial situation was quite messy yet Cathy managed to arrange our refinancing in a way that has left us in a much better financial position. Thank you! Have already recommended Smartline to friends.
Tristine

This is the third time our family has used Smartline and I extended my appreciation to Cathy Anderson and her team for their advice.
David

I would recommend Cathy Anderson to everyone. She came to see us at very short notice and opened up doors that a representative from the bank itself couldn't or didn't do. We are very happy with the service from beginning to end.
Emma

Very professional and seamless service, making the purchase of our investment property a joy. A range of packages was presented to give us the best option for our requirements. Excellent liasion by Judith with the other parties throughout the process ensured our objectives were achieved and the purchase went smoothly.
Nicholas

Cathy was excellent. We had trouble with our (then) current lender, and Cathy worked long and hard to achieve a great outcome for us, and moved us quickly, and painlessly, to a new lender. Great work!
Scott

We were in a situation where our bank was very slow on providing us a response to our loan application and were at risk of losing the house we wanted to purchase. Cathy at Smartline solved the whole matter in days, providing us with incredible flexibility and allowing us to proceed.
Tony

Judith has always been extremely helpful and is always quick to respond to any questions or problems we have. Have already recommended her to a family member.
Brad

Cathy and Marie have helped me before and I have always found them to be knowledgable and professional at all times. Well done and I would and have recommend to friends and family.
Louise

The best home loan service we have ever had.
Robert

Cathy ensured that everything went smooth. After first approaching our bank, we were not happy with what they offered, and then remembering that we had used Smartline three years ago when we purchased our current house, we went back. We were not disappointed!
Marc

I was really impressed by the service provided by both Cathy and her entire team. They were extremely helpful and always answered my questions, and there many of them. Given I have no interest in finance it was great to have someone who cared more about my money than I did. I would definitely recommend Cathy and her team to anyone.
Elizabeth

Will absolutely recommend Cathy and her team to friends. I could not have purchased a property without her. I originally approached CBA direct regarding preapproval and was told to come back in 6 months as I was on probation at work (having just returned from the UK and started a new job). Despite having decent deposit, savings history and work references. A friend suggested I speak to Cathy, I saw her the following week. TWO DAYS after that, she confirmed my preapproval - with CBA!!! The whole process from preapproval to settlement was no fuss. Cathy and her team stepped me through the entire way and answered all my questions - including ones I didn't know I had! I felt like Cathy and the Smartline team were on "my team". Both my agent and conveyancer told me they wished all their clients had a broker like mine. I'm thrilled and now happily in my own home, thanks to Cathy.
Alice

My husband and I have been clients of Cathy Anderson for atleast ten years and she has always been very reliable, trustworthy and helpful. She has never let us down. She really knows what is going on. Thanks Cathy
Marino

Thank you very much for all your advice and assistance through the process of buying our home. Your assistance was fantastic and Cathy is was such a lovely, friendly and approachable person. Thank you!
Paygen

Taking on the responsibility of my first mortgage as a single woman, was daunting. Judith, my Smartline advisor made the process simple and helped me to a greater understanding of my options. She has found a loan that ticks all my boxes and I have no hesitation in warmly recommending her.
Karen

Very good service provided in a friendly and unintimidating way. I would definately use Smartline again and have recommended them to friends.
Justin

I had recently separated from my husband and at 60 found myself in a situation where I needed to take out a mortgage to buy a unit. Cathy was extremely helpful. She advised me to be conservative in borrowing money, helped to work out a realistic plan and organised all my mortgage details, constantly keeping me "in the loop" about the progress of the application. She was recommended to me by two separate individuals she had helped and I would have no hesitation in recommending her services.
Susan

We call Cathy "mum"! Cathy was there through the whole process - from the birth of the idea of buying our house, to teaching us about real-estate and home loans, providing guidance and mentoring, to finally purchasing our first home. Thanks mum!
Clive

Cathy, may I take this opportunity to also thank you for all your help and quality advice regarding the investment property that Trish and I have recently acquired. It's a very comforting feeling to know you have "as part of your team" someone like yourself who is able to provide such informed advice regarding all aspects of financial management in relation to property investment. You made everything so easy! We look forward to continuing this wonderful relationship in the future.
Greg and Trish

Both my wife and I found Judith to be immensely helpful, encouraging, friendly and open with us throughout every stage of the process. She offered practical advice and was always available to meet or take telephone calls at all hours. Judith genuinely knew what she was talking about and explained everything to us in a manner that was easy to understand and relevant to our day to day lives. During what can be quite a stressful and arduous process Judith was pillar and strength and support.  Judith was a highly professional yet friendly and caring advisor who helped us through every stage of the process. We would highly recommend her and Smartline to anyone considering buying a property.
Christopher

Cathy has worked hard to help us out on two occasions, including helping out and advising my parents with regards to their mortgage choices. We were unable to borrow from the bank directly, yet Cathy managed to find a loan for us and help us out of financial trouble.
Anthony

The whole process was made very easy for me. Thank you.
Jennifer

Ann-Marie was superb!!! She kept us informed every step of the way and the process was both painless and dealt with extreme efficiency!!! This is the second time we have used Smartline at Blackwood and as with the first visit we were extremely impressed with the speed of which the team completed all paperwork. They are happy to go that extra mile for their customers and we found that the whole process was both super efficient and people friendly. I would not hesitate to recommend Cathy and her team!!! You will not be disappointed I promise you!!!!!!
Michelle and Bruce

We really loved the bubblyness from Cathy and the team. I’m sure they had a lot of work going on, and phone calls all the time, but we never felt as if we were a hassle. Because we live in a different state all our correspondence was either emails or over the phone, I never got the impression I was "just another customer", it felt like they really new who we were. We loved the support and encouragement that we received. The team and especially Cathy never gave up on us and I know for sure there was no way any bank would have been interested in helping us that way. We have recommended Cathy and here team to everyone that has talked to us, and we are sure to be going back next time.
Daniel

Judith advised us of at least three options available and answered her phone very late in the day to support and advise us, highly recommended. 
Darren

Most liked - looked at a more diverse arrangement than simply taking a loan out, other brokers had not offered this. Fantastic service and saved me heaps through borrowing more and using the extra to offset the loan. Other brokers only offered a straight loan for how much I needed to borrow which would have been significantly more expensive. Kept in touch the whole way, acted as an intermediary and provided info. Regarding building inspections etc.
Kay

Cathy's organization of everything makes life easy.
Paul

I've used Cathy several times now along with family and friends and I wouldn't hesitate to put her forward to anyone looking at finance!
Samuel

I would thoroughly recommend (and already have) Judith Baynes from Smartline Personal Mortgage Advisers. Her advice has been invaluable. Judith has allowed me to fulfil my dream of building a new home for my family. Her expert, up-to-date and down-to-earth advice has been an absolute god-send! Judith's ability to asses my personal situation and give me exactly the advice I needed has been fantastic. I feel that Judith's efforts have been 'above and beyond' those I may have recieved elsewhere as I feel she really cares about her clients and their welfare.
Irella

Cathy was fantastic, so knowledgeable, helpful and went the extra mile to negotiate a good deal for me. I am ever so grateful! I have already referred three other people to her, thanks to my great experience and knowing they will be in the best hands with Cathy's expertise and lovely personality.
Katrina

I was extremly happy with the service I received from Cathy Anderson and I will seek her advice and assistance in my future developments. Thank you.
Nigel

Cathy is amazing - she makes the seemingly impossible possible and takes all the stress out of getting everything ready and approved.
Mark

Cathy does a great job of keeping you up to date with the latest issues on all things finance. We recently extended our loan for an investment opportunity and as usual was a no fuss and very easy experience. I don't think it could of been easier really.
Daniel

I have used Cathys services six times over the past few years as my needs have changed and Cathy has always been able to help me with planning our way. I have referred friends to her and only heard good things back.
Kostas

Not just Cathy but the whole team were helpful and cheerful. What really suprised me was that they all new our account, our needs and what was going on. Great internal communication.
Mark

Smartline, and Cathy Anderson in particular, is excellent to deal with. Helpful, thoughtful and nothing is too much trouble. I have now re-financed several times using Cathy's services, and will continue to do so.
Scott

Cathy provides the whole package - up to date information, friendly, reliable and efficient service, and found the perfect product to suit my needs. Dealing with Cathy made what could be a stressful experience, a most enjoyable one. I have already recommended her to all my friends.
Wendy

Cathy was fantastic and streamlined our finances for us. The red tape was gone and now we can see the light.
Paul

Smartline really saved our bacon when the banks were being difficult to deal with directly. I will now always choose Smartline and in particular, Cathy Anderson for all my finance arrangement.
Chris

My experience obtaining finance for the refinancing of four properties was outstanding. I've bought and sold 17 properties over the last 11years and sourced finance for each of them. I was delighted that I had found a broker (Cathy) who had the skills and ability to make the whole process very professional, simple and when things were not quite the run of the mill. Cathy and her team were exceptional in dealing with everything that needed to be done to make this refinance happen!
Clair

Cathy Anderson and staff at Smartline Blackwood have assisted various members of our family to obtain the loans of best fit during the past 12 months or so. Their service has been most convenient and professional and I would highly recommend them to others.
Alan

Cathy was very informed and took the time to listen to what we wanted, to discuss all our options with us and found the best package for us. She was always happy to answer any questions we had. The whole team at Blackwood were extremely helpful. We would definitely use them again and refer other people to them.
Cathryn

Smartline is a great company, with great service and great staff. They treated us like people and not just a number, making buying and selling easy and stress free. Judith Barnes did a fantastic job and was always there with answers, kept us informed with everything happening. We would go through Smartline again, all the staff there were fantastic. Thanks Smartline :)
Christopher

Judith was able to provide the service required that accommodated my business work schedule and acheived a timely outcome - it was exceptional!
Julie

Smartline were a great help they took all the stress out of buy our first home in Australia. Everything was done to getting our mortgage and insurance to putting us in touch with a lawyer.
James

I can't imagine a better service than the service provided by Cathy Anderson of Smartline. Cathy is highly professional, provides real advice that assists in the most important decisions we need to make to secure our future. I highly recommend Cathy to others and will continue to do so.

Kim

Every contact we have had with Smartline has been professional, efficient and easy. We loved that both Cathy and her colleague were able to come to our house on three different occasions as it is difficult for us to get to the office with four small children and work commitments.
Anna and Andrew

Cathy Anderson was our adviser, I found her to be very professional and very thorough. She definitely knew her profession and marketplace, presented very well, and was easy to relate to and discuss options with yet honest which is what we really appreciated. I have discussed a number of issues regarding our entry into property investing and have found Cathy very available and willing to assist - in fact she goes over and beyond what I would normally expect which is why I will definitely be undertaking repeat business with her. I would definitely recommend Cathy to other prospective clients.
Christopher

Smartline made us feel welcome and patiently answered all of our questions. Their attention to detail and follow-up was excellent. Happily recommend Smartline to others.
Daniel

I looked up Cathy at Smartline Blackwood after seeing an article about her in the Advertiser. Cathy certainly delivered with her prompt response to my initial inquiry and appointment. I found her to be extremely helpful and easy to talk to and would not hesitate to recommend her to anyone who is looking for advice on either a new or existing loan.
Susan

Cathy Anderson does not disappoint. She'll get the right product and make it happen with minimal fuss. 100% customer service, which is hard to find these days. Many thanks to Cathy and her team.
Dean

Given the difficulty in getting finance through my existing bank and how much of a protracted process this was, it was amazing that I could get approval in a period of four days! Although Cathy wasn't always available one of her staff would make follow-ups.
Peter

Judith was fantastic, she never gave up on us even though no bank would refinance us in this tough economic times. She is an outstanding person and we cant thank her enough. I would definitely use her and Smartline again for any future needs.
Sheralee

Thanks for your excellent help and service that goes far beyond any one else in the industry.
Vanessa

Judith was absolutely fantastic, she made me aware of all my options and talked me through the whole process. She exhibited patience and did not mind going over points repeatedly, she helped through a confusing and difficult time.
Lesley

We are repeat customers of Smartline and our adviser, Cathy Anderson. We know if we contact Cathy regarding an issue, it will be addressed and a solution provided in a timely and friendly manner. We now wouldn't go anywhere else for our home loan needs.
Grantley

Judith was fantastic, she got us the perfect loan for our needs, answered any questions straight away, and kept us up to date through out the process.
Paul

Was very happy with the service from both Cathy and Anne Marie. I am not good with these things and they helped me with all the organising with the banks and forms. I will always recommend them to others.
Christopher

Cathy was very informative and helpful, suggesting options which I did not realise were available to me.
Sarah

Cathy was accessible and knew her product. Her direct contacts with managers at the banking institution made the entire process easy. Communication was fabulous and all staff efficient and friendly. Even when Cathy was on leave Ann-Marie was great in assisting with my queries in a professional and timely manner. No hesitation in recommending her to my colleagues and family.
Jane

Judith's professionalism and knowledge in her field has given us the confidence to use her and recommend her to others. I don't think we would use any other mortgage service again.
Trevor

I particularly appreciated Cathy's efforts and assistance to get full loan approval and arranged settlement within two and a half weeks of signing contract. This was in lead up to Christmas and a busy time of year.
David

Cathy Anderson worked really hard to make sure our loan was the right loan for us. She knows the pros and cons and is a fantastic person to have as our broker. We wouldn't go anywhere else.
Gregory

Judith made us feel that she did try her best to maximize our borrowing capability, which is very important to us at the current situation. She also suggest that she can call the agent after we make an offer to make it stronger. It does help. Overall, she is a nice lady and was always willing to answer our questions. This is the main reason we switched and refinanced because our previous broker is in Sydney (while we are in Adelaide which make very inconvenience communication).
Ming

We love the way Cathy knows her stuff. She makes the whole mortgage process easy to understand and implement. We are amazed at what we have been able to achieve in a year and half.
Christopher

Cathy had to work extremely hard to get me approval due to my past history involving bad debt but she did it in the end and it is all good.
Douglas

We used Cathy Anderson and her team in our previous first home purchase and they have yet again helped us out tremendously with re-financing. Definitely will go back again for our next purchase.
Nicholas

Judith had a good knowledge of all the possible options, and with up to date rates and fees from a range of lenders on her computer, we could be confident we were getting the best mortgage possible for us.
Matthew

Cathy's team is terrific. Always knowledgeable, efficient and friendly. We would have no hesitation in recommending them to our friends and colleagues.
David

Cathy is a fantastic broker. She has a vast knowledge of the dos and don'ts and she won't get you into debt that you may not be able to afford at a later date. Her focus on customer service is evident when you speak with any of the staff at her Blackwood office. Thanks to all concerned.
Gregory

Talking to Cathy Anderson is like consulting your best friend for advice... the only difference is that you know Cathy will come through for you.
Gavin

Judith Baynes has been extremely helpful and saved us time, effort and money in the loan process. She communicates every piece of information/updates to us and is very good and well educated at her business.
Trevor

Cathy has again provided excellent advice and set us on the right financial path. We would recommend her and Smartline to anyone trying to navigate the mortgage maze. She provides no nonsense, sensible advice.
Michael

We had previous dealings with Cathy through a different organisation and actively looked her up. As before she was able to review our situation and identify the best fit for our circumstance. We look forward to an ongoing relationship with her as we move forward. I would have no hesitation in recommending her to anyone.
Geoffrey

Cathy and Ann Marie were amazing. We always knew what was going on and the girls were always contactable and friendly.
Adrian

Cathy has an amazing ability to understand her client’s financial situation and with her extensive knowledge and non bias to specific lenders or packages was able to tailor a Total Solution that was focused on my needs.
Scott

I feel in this economic climate that I am in the right hands as far as economic advice given. My experience has been, Cathy has come through for me and secured the loans I have needed in order to secure my home, when many lenders would have said I couldn't have the home I wanted for myself and my three children.
Claire

I was a 1st Home Buyer, strong income, sound employment and actually in the field of Mortgages. I have always assisted people in making their dreams come true, however I have never experienced it for myself until now. With the assistance of my Mortgage Broker, Cathy Anderson and Team, I was able to sit back and enjoy the ride of purchasing my first home. No hiccups and settlement was on time. One word sums the whole process up... PERFECT! Thanks to Cathy and her staff at SMARTLINE.
Daniel

Cathy is an excellent business person. She is always available to chat, meet or email with us. Nothing is too much trouble.
Carolyn

Cathy knows how good she is.... I wouldn’t refer clients if she wasn’t as good as she is. Samuel

If anyone asked me to recommend a financial planner, I would advise them to contact Cathy Anderson and give them her phone number. Then I would tell them why.... that we found Cathy to be approachable, sensible, well-informed, friendly and prepared to spend the time to talk through the in's and out's of our complicated financial situation, and then she gave us excellent advice and the confidence to proceed.
Robert

Cathy Anderson was fantastic, realistic, honest and her team were very helpful. It all seemed way too easy.
We were seeking a debt consolidation loan and what I really liked about Cathy was that she was interested in how we got into debt, she questioned us on our budgeting ability, provided advice and gave us the stern talking to on how to manage our money and told us she didn’t want to see us in 2 years time with the same problem - most brokers would love to see you in 2 years time with a bigger debt and a bigger fee in their pocket - that to me showed she genuinely cared about our situation and wanted to help, not make money out of our misfortune. The best finance broker experience I have ever had.
Simon

Cathy Anderson is such a wonderful lady. We used her assistance three years ago for our first home, and we used her again when our fixed loan ended and we wanted to re-finance. She delivers results, and we have been referring her to friends and family, and will continue to.
Sarah

To our wonderful Cathy and all the team at Blackwood Smartline, words could never express just how much your services have meant to us! It feels fantastic to look at our bank accounts and actually see MONEY, and watching it grow week by week!!! You went above and beyond to make us feel like people not clients.
I hope you go to work everyday knowing you have made others lives brighter just by the work you do. Our wedding and honeymoon would have never been possible without you, from the bottom of our hearts thank you so much.
Love Alana & Jason

Would thoroughly recommend Cathy Anderson to anyone looking to borrow or refinance. Knowledgeable, personable, honest and hardworking are just some of the words that come to mind.
Matthew

Cathy not only found me the right loan in the first place, but has recently helped me to top-up my loan. The service was excellent from the start and has continued throughout the life of the loan. Thanks to all!
David

Thanks for simplifying what can seem daunting and helping to organise our finances to work better for us.
Bradley

This is the second time Cathy and her Smartline team have assisted my wife and I in finding the right mortgage. The service was 1st class, with easy explanations on options and limitations. Why would anyone want to deal directly with the banks and the stress they introduce!
Peter

Being a first home buyer, the whole process was very daunting. I had no idea what I needed to do, or even what half of the terms meant! Smartline took care of everything for me, explaining everything along the way and taking the stress out of it all. They provided a great service and I would definitely recommend them to others.
Jessica

Cathy was excellent from start to finish. Cathy has helped get our finances in order, reduce our stress and even allowed us to now look at an investment property. Her friendliness and professionalism was apparent and very much appreciated. I have already started recommending Smartline to my friends and colleagues.
Terence

Thank you for your friendly and informative help in transferring my mortgage.
John

After having our loan rejected by the mortgage insurers and the thought that we would miss out on our dream house, we were so appreciative for the service that Cathy provided - we got the loan approved in record time!! Thanks!!
Mark

Cathy was fantastic in helping me throughout the whole process and always kept me informed as to what was happening.
Marisa

We have been with Cathy Anderson for many years and she has always given very honest and reliable advice and a service to meet our needs. We are extremely grateful to have a person of Cathy Anderson's knowledge and expertise guiding us through the mortgage system, which is never an easy task by any means for a family trying to get ahead in this economic climate.
Marino

I have appreciated Cathy's prompt personal input whenever I've had an enquiry. I know she is very busy but at no time have I felt that my questions were too insignificant or silly. I've always felt that she is an expert in her field and I'm lucky that our paths have crossed. In financial matters, I appreciate a female's honest opinions if I'm unsure of a direction to take and she has helped me more than once in my quest for financial freedom.
Cheryl

Cathy Anderson of Smartline Blackwood was a great help in organising finance for our fourth property. We now have an amazing family home and three investment properties. Five years ago we had one property, so Cathy has been instrumental in getting us to where we are now.
Peter

The team was helpful as always, been dealing with Cathy few times now and their approach is wonderful. Judith's service was exceptional. Many thanks for everything.
Maciej

Len and I are so happy with the great work you did for us, and thank you so much for all the money you have saved us and how easier things are for us. We would recommend you to anyone that needs help, you are the best, and also thank you to Anne-Marie and Sue.
Anna and Len

I didn't think I would be able to realise my dream of building a house, but my Smartline consultant helped me get there. My consultant explained things in an easy to understand manner, was actually interested in my dream and was extremely quick to answer my queries. I would work with them again.
Janelle

Cathy Anderson was nothing short of FABULOUS - second to none. I have recommended her to my sister, my sister-in-law, and my aunt. I have no doubt her ability to source the very best loan product for our needs, and she is backed up by a great team in the Blackwood office. I'd recommend them to everyone and anyone in the greater Adelaide area.
Troy

Andrew and I would like to say thank you for assisting us in our financial affairs. Ann-Marie and Cathy made it seem so easy and the turnaround time was fantastic. We are extremely happy with the service and hope to continue working with you in the future for any of our financial affairs. I also believe my sister was also so please with the advice and support she was given in light of this being her first time looking at buying a property and I know that when she does find the right one she will seek your assistance. Thank you so much.
Andrew and Maria

Cathy Anderson has been amazing! Smartline's Cathy Anderson provided a service and a deal no one else could match - and saved us valuable time and money!
Keith and Rima

We really appreciated the personal service Judith provided. She was always available to answer our questions. She made it so easy. Judith and Smartline made the process effortless. We could not have done it without your help.
Trevor

Our Smartline adviser, Cathy Anderson was at all times a very professional, friendly and knowledgeable person. She steered us through the whole process with unbiased, factual guidance, keeping in mind our long term goals. Providing support and ultimately success! Thank you Cathy.
Chris and Mike

When first using Smartline, I was fairly skeptical, however after consulting with their Advisers, I felt relaxed knowing that they would do the work for me. I am very happy with the level of service and the end product. Even though our needs changed drastically in the middle of the process, they were able to be flexible and still provide very sound advice and help. I would freely recommend Smartline to any other person looking for advice or to refinance.
Edward

Thank you so much Cathy!!! You are doing very good job. I will refer Smartline to all my friends.
Your sincerely,
Victor

We had a very bad experience with a previous broker from another company. We approached Cathy from Smartline at Blackwood to help us urgently on very short notice and she came through with flying colours! We have no hesitation in recommending Cathy and Smartline - and, in fact, have already done so.
Bob

I have financed two properties through Smartline and currently doing another two. Great service! Cathy runs a tight ship which is why her business is successful.
John

Cathy provided a very personal and professional package for our home loan which saved us approximately 10K in fees. Our previous broker could not secure finance on a home we were subject to sale on. Cathy was referred to us on the day we were being served termination on our contract due to not meeting unconditional finance by the due date. Within 24 hours of seeing Cathy, finance was secured and we secured the house of our dreams in Belair, making the impossible possible and saving us money. Thanks again Cathy.
Marcin

The service given was beyond expectation.. even so far as a phone call on the morning of the auction - a saturday.
Lorraine

Cathy was so friendly and helpful. She made the process really easy and painless and went out of her way to help. My budget is SO much better for it!
Ann-Marie

We were very happy that Cathy pushed Westpac hard to meet our settlement date. I was also very pleased that Cathy gave good advice about debt level and debt management and that we weren't being oversold.
David

Cathy and the rest of the team at Smartline Blackwood were fantastic, no question was left unanswered and I felt confident and happy with the information provided. This was our first property purchase and it was made that much easier with Cathy's knowledge, help and expertise. Many thanks.
Edward

Cathy Anderson is an extremely personable yet professional individual. Her knowledge in regards to finance and in particular the current mortgage environment is invaluable. We have and will continue to recommend her to others. Thank you, Cathy.
Stuart

The level of communication and explanation has been excellent. I have felt well informed and supported as well a been given advice from an educated motivated team. Its been good.
Trevor

I cannot recommend Cathy Anderson highly enough. She is extremely professional and a joy to work with on all levels, approaching everything effectively, creatively and conscientiously. She is an asset to Smartline as a consultant and as a person.
Duncan

We would highly recommend using Smartline due to the high level of customer service and friendly approach we received. Thank you Cathy and all the staff at the Blackwood branch.
Bill and Andrea

Nothing was too much trouble from setting up bank accounts to witnessing documents for the conveyancer. A highly professional service. Judith was excellent.
Fiona

Cathy Anderson is fantastic!! We have used her a couple of times before and each time we couldn't be happier with the way she has handled our affairs. We have recommended her to family and friends and will continue to do so.
Sally

Over three years ago I entered into the housing market as a single mother with twins. With limited finances I was having trouble with conventional banks just getting the right advice and options on getting a mortgage. A friend recommended Cathy Anderson for mortgage assistance. Cathy was able to secure me a loan with repayments within my budget and worked with me every step of the way. I have recommended Cathy and the Smartline team to everyone I know who has been considering mortgage options and they have all received the same exceptional standard of service and advice. It is not an understatement when I say that I do not believe I would have my house today if it had not been for Cathy's commitment to finding a mortgage solution for me.
I refinanced my mortgage this year and of course, went straight to Cathy for advice and secured a new loan that I am very happy with.
I will continue to recommend Smartline and Cathy Anderson to people looking for home loans and intend to utilise the fabulous service that Smartline offers for any of my future mortgage needs. I am happy to be contacted personally about my experiences with Smartline.
With kind regards and much gratitude,
Kerryn

Cathy and her team at Blackwood are wonderful to work with. They have helped both my husband and I re mortgage our home, and set up two businesses over the past four years! I rate them very highly and always recommend them to friends and family. They make excellent recommendations and clearly know the market very well. We also found the whole process easy and and fuss free. They are a fun bunch who clearly love what they do and that also shines through!
Jodie and Brett

Smartline and Judith Baynes gave us a no nonsense service where we were aware throughtout the whole process of what getting an home loan entailed and our responsibilities. We highly recommend Judith Baynes.
Darren

The service provided was of the highest quality, and at all times we were made to feel like our loan was the most important. I have since recommended Smartline - Blackwood - to several of my friends who are also seeking finance for their first homes.
I honestly found that the service was above and beyond what I expected.
Joel

I would recommend Smartline to anyone even considering taking out a new loan or consolidating. The staff are skilled in what they do, provide attention to detail and give you accurate information and advice to make the necessary financial decisions involved in the loan process. The staff always made themselves available and I felt they went above and beyond the call of duty to satisfy my needs. I really believe that Smartline has helped my family save a tremendous amount of money each month and would have no hesitation on recommending their service to you.
Michael

Dealing with Cathy and her team is always a pleasure. This is our second time with Smartline and we appreciated the help so much we got the first time, we came back again.
Grantley

I could not recommend Cathy Anderson and her team at Smartline any more highly. Cathy not only met my needs, but went out of her way to ensure that I was fully informed and at ease, during the whole process of the loan application, which can be very stressful at times.
Alessandro

I have already referred your services to other friends and have highly recommended the friendly and precise service in purchasing a loan to meet the needs of the client. Well done and keep up the excellent work.
Heather

Dear Cathy, we wanted to thank you for being so supportive and helping us at such short notice and with such professionalism. You are amazing and are so very good at what you do. We will be forever thankful. All the best.
Marc, Nina and Lily

Since coming to Australia we have been thinking about what to do with funds from a house sale in the UK. Cathy gave us information about what was actually possible in relation to buying property, which gave us the confidence to make definite plans. We have since bought a second property which we never dreamed we could have and would recommend the service to anyone.
Jason

I didn't think I would be able to manage purchasing a house with the small deposit I had and it was great to be able to discuss everything openly with an expert and be guided through the process of choosing, buying and applying for a loan. I really appreciated Cathy's fast response when I sought advice about properties. Cathy is obviously an expert in this field yet in no way made me feel like an idiot, even when I asked the same questions over and over until I got it!
Janet

I strongly recommend Cathy Anderson. She provides an optimal service discussing various options and making sure we fully understand what we are doing at all times. 
Kim

Cathy and her team gave a 100 per cent attention to detail and ensured the loan met our future financial planning goals. We highly recommend them to look after your mortgage needs.
Anthony

I think Smartline provided excellent service and went out off their way to make things easy for me which I appreciated very much.
Anna

The property market is intimidating enough without having to stress about finding an appropriate home loan. Cathy from Smartline was able to break down the information barriers to make the decision as easy as possible and she did it with a smile, making the process as painless as possible in order for us to move into our beautiful house. Thanks.
Nick and Julia

Cathy Anderson came highly recommended and exceeded our expectations with her dedication and professionalism.
Richard

Cathy Anderson and her team took the "In your position what would I do?" approach and were always professional and eager to help with financing and re-financing needs. I would definitely recommend Cathy and the Smartline team at Blackwood.
Rian

Cathy and Sue at Smartline Blackwood were professional, friendly and took genuine interest in helping me with my financial needs. They are honest and reliable, and I will recommend them to all my friends and work colleagues.
Wendy

We have been coming to Cathy for mortgage advice for some years now, and have always had our expectations exceeded. Cathy is very caring and such a wizz of a problem solver, she always comes up with an answer, even for the trickiest situations! We recommend her to one and all - she is almost a part of our family now!
Ruth and Dzint

Smartline has enabled us to have the option to grow our wealth. We have only started with a small investment but know we can grow our investments at any time. Our loan gives us the room to grow. With out Smartline's advice we may have never taken that next step.
Ben and Jody

Family members were so impressed with Cathy, they recommended her to us. We could not believe how easy the whole process was, she really knew her stuff. We have since recommended her to close friends who have had similar fantastic, professional service.
Jeffrey

My consultant was extremely helpful, providing excellent service and had a deep knowledge about the products. She spent time explaining the features of the loans, took time to find exactly what I required and gave extensive responses to questions. I would recommend my consultant and the company to assist with loan requirements.
Janet

We went in to refinance our home and came out with an investment property as well - fantastic advice and we have already recommended Smartline to other people.
John

Cathy does a great job for us and takes our needs into consideration. She recently took some of her clients to the races and we felt quite humbled that we were invited.
Peter and Kelly

I was delighted with Smartline's attention to detail and efficiency in completing my loan approval in a reasonably short time frame.
Joanne

The Smartline team were instrumental in getting our new home loan organized. Cathy Anderson and her dedicated girls took our messy previous loans and restructured our package into one that not only makes sense, but also saves us money. My wife and I couldn't be happier with the service. It's hard to believe that it cost us nothing and saved so much stress! We will definitely use Smartline to finance our future development properties.
Chris and Rini

We received an excellent service from Smartline. As first home buyers I found our agent very helpful and approachable. She gave us more than just the basics and was willing to answer all our questions and discuss our loan in-depth, giving us all the details.
Stuart

I have been recommending Smartline to friends and colleagues as the service has been outstanding. Both my husband and I work fulltime and with two kids, time is always short. Cathy was happy to meet us after hours and even over the weekend to fit in with our timetable which was fantastic. Her advice was precise and totally informative. Well done Cathy and her team at Blackwood.
Brendan

Cathy was referred to us by my sister. When we made first contact she was very accessible and dealt with us as though we had been dealing with her for years. Cathy was/is very professional, knowledgeable and willing to help out in any way possible. Her staff were also very 'on the ball' and able to help if Cathy was otherwise detained. Calls were always returned promptly and appointments were made easily.
Carolyn

I really appreciated the personal service offered to me by the consultant. I felt that my circumstances were dealt with in a professional, non judgmental manner.
Denise

Cathy Anderson was well aware of how stressful a new home purchase is. She was professional and had a vast knowledge of a range of products. She guided us through a mine field of paperwork, she even helped us with out offer and the real estate agent negotiations. I would highly recommend her to anyone looking to secure a home loan and all associated issues.
Joanne

Excellent service &a friend has already used this service ! another very happy customer.
Kaye

Thanks so much for all your help with buying my first home. I couldn’t have bought a home without it. I'll definitely recommend you to everyone I can.
Vanessa

Dear Cathy and Sue,
I just wanted to write a quick note to thank you for all the hard work you put in, to get me and my family into a new house. We are very excited to finally have our first home, and we just love being here. You have both been so helpful and so patient, so thank you.
Kind regards,
Mark, Jane, Chelsea, Jedd, Lochie and Ryan

Cathy made the whole process stress free and even though it was only a small loan and we have plenty of equity in our home it is still nice to be treated like a 'millionaire'!
Miles

My Smartline Consultant guided me through the Mortgage application process every step of the way. They were informative, patient and friendly. Motivated to look after my best interests.
Mark

I was amazed at how simple the process was made and how easy it appeared to be to find the best option that was available for our needs. I was a skeptic and thought only banks knew their products, how wrong was I. Cathy's service and follow up was exceptional, she had great knowledge of what product suited our requirements and was able to get the best out of our lending needs. I look forward to allowing Cathy Anderson the opportunity to continue this service in the future.
Kim

Once I again I am very happy with the changes to my financial setup. This should be the final alteration for some time for me. Thanks Cathy and the Smartline team.
Hakan

Matters relating to mortgage and finance are not my strongpoint so I feel much more confident knowing one of the Smartline consultants will be there to help me!
Kay

Cathy Anderson from Smartline took us through the stressful time of organising a loan and buying a new house with the ease of a consummate professional. Her genuine support, warmth and determination to get us the best deal means we simply wouldn't and couldn't choose anyone else. Cathy did all the hard work for us so we could get on with selling our old house and preparing to move into our new house.
Michael

Cathy was very professional and listened to what we really wanted plus suggesting that we look at future goals. I liked the way she could readily come to our home and complete most of the work there as we have young children and this can sometimes be difficult.
Megan

Cathy was wonderful, she was so helpful and calm. I was having the worst business crisis and she sorted everything out for me financially. I could not have asked for better service, I felt like I was her only client, I have recommended her to all my friends and clients. I felt completely at ease.
Christina

Cathy not only assisted us with the refinance of our home loan, but also sorted out our business loan and gave advice on how to set things up with local bank accounts to run the business from and we were complete novices. Thank you so much, will definitely use again and recommend to others.
Brett

I was very happy with the confident manor of Smartline staff members, which enabled me to obtain the best loan in the most timely way.
Kind regards.
John

I would recommend Cathy to anyone wishing to look at their financial options and improvements. The whole Smartline service was excellent and well worthwhile.
Paul and Christine

We found Cathy and Sue very helpful, Cathy bent over backwards to help us and we really appreciated it.
Lynne

Cathy helped me and my partner obtain loans for both our own properties. We subsequently bought a property together and now have two rental properties. Cathy provided excellent customer service and sourced the best loans for our situation. I have and will continue to recommend her to friends and family.
Peter

Dear Cathy,
I am wanting to thank you for your amazing energy and enthusiasm while assisting us with our finances when building our new home. I have been involved in customer service training and development for
many years and have never come across anyone with such dedication to both the clients (us!) and ensuring the job got done on time and efficiently.

For a variety of reasons outside both of our control, there were some road blocks that made things difficult at times, however, you were unswerving in your commitment and confidence in making things happen
as smoothly and quickly as possible. This included late night phone calls and texts, nothing was ever too much trouble.

With this sort of dedication, I am positive that your new business will do extremely well and we wish you all the best in the future.

You have now become a family friend and we look forward to opening a bottle of champagne with you very shortly on our front balcony overlooking our amazing new view!

Kindest regards,
Dzint and Ruth

Time saved with good advice to boot. Cathy was able to put us at ease and provided excellent advice. It certainly saved us valuable time and all without any hassles. WELL DONE.
Leon

This first interaction was great. Cathy Anderson did a great job. Thanks!
Hakan

Cathy Anderson is a fantastic consultant. She is professional, helpful and diligent. But most of all she really knows her stuff! I will not have any hesitation in recommending her services to anyone.
Tina

Dear Cathy,
I am writing to thank you sincerely for all the work you did in securing my mortgage. Word of mouth is the best testimonial for a business and I am delighted that a friend recommended I talk to you.

Not only did you make me feel very relaxed, as if talking to an old friend, you tirelessly worked to ensure that you secured the very best loan to suit my needs. I felt so special I thought I was your only
client!

Buying a home is stressful enough without the added hassles of going thru the mortgage and lending process. You were always so bubbly and friendly and gave the impression that nothing was ever a problem.

I will be using your services again and will be very happy to recommend you to anyone seeking a harmonious lending experience - even under testing circumstances.

Thank you so much and I wish you every continuing success with your business.

Warmest wishes,
Penelope

 

• Cathy Anderson's award winning service.

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