Testimonials

What Coral's clients say about her service

Delphine was so helpful in getting things done, confirming documents were received, communicating the next steps, etc. I was very impressed.
Vanessa

I dealt mainly with Delphine, Coral's assistant (as Coral was away for the main part of my transaction). Delphine was fantastic and really made the process simple. She was soo good that my solicitor even made the comment that she was very effective - one of the best brokers that she had ever dealt with.
Danielle

Coral is great to deal with and super supportive, we had millions of little questions and all were answered promptly.
Georgina

Both Coral and her offsider Delphine facilitated a great deal for us and were particularly patient given that the application fee needed to be re-worked a second time to allow us to capitalise on reduced fixed rates and a special 'no fees' offer. They were also on call late at night and on weekends which was fantastic. This is the second time I have used Coral (I was recommeded of her services originally) and I always recommend her when speaking to family, friends and aquaintances.
Patrick

As always Coral provided us with exceptional service. I am sure there will be another occasion where we will call upon Coral.
Gary

Without a doubt, Coral and Delphine went way beyond the call of duty with our financial dealings. They both coped with our indecision and various problems with professionalism, patience and a sense of humour, which is rare in the world of finance. Marian and I could not rate their service anymore higher, and as this is the second time we have used Coral and her associates, we will certainly recomend them in the future. Thanks again Coral and Delphine.
Robert

Coral and her staff were extremely helpful with all aspects of our loan process, keeping us informed at all times.
Jan & Geoff

Coral Betts has continually, for the past 5 years, offered us great advice and service that helped us make decisions on every mortgage we have ever had. I don't trust the banks, but I do trust Coral's advice and knowledge. Thanks Coral.
Timothy

Coral and Delphine did everything by the book. I'm not the easiest customer, fix or not, um and arrr. They did very well and went the extra mile when a bank tries to charge unjust exit fees.
Thank you.
Adam

Throughout the sometimes trying process of buying a property, it was always reassuring to know that our adviser at Smartline was there to guide us through the finance process and quickly answer any queries we had.
Joshua

Coral is fantastic. This is the 2nd loan we have sort advice from her and we will be keeping in touch with her for our 3rd. Thanks Coral.
Tim

Coral Betts has been my mortgage broker for 10 years through multiple sales and purchases and dealing with many different banks and other financial institutions. She always goes above and beyond, is always accessible and her calm professional approach takes the pain out of what can be a frustrating experience. I wouldn't consider using anyone else.
Tom

Coral and her team (particularly Heather Williams) were great in guiding the loan transfer process through to finality. The process involved a lot more than I anticipated. It was good to have the experience on my side.
Glenn

We have been dealing with Coral and her team for over 11 years now. We know that we can always expect clear, simple directions with Coral. They organise everything for us and always step in to help us whenever issues arise with the bank.
Tony

There was no compromise in the level of service that Smartline provided us with, they were full of product knowledge and were always ahead in providing us with updates to the progress with our loan.
Marie

This is the second time I have had Coral assist me with my mortgage requirements, and the first time under the "Smartline" banner. The service was excellent just the same as it was 10 years ago. I would have no hesitation in using Smartline again and would highly recommend your services to friends and family in a similar situation.
Cameron

We are extremely happy with the service Smartline provided us. The loan suits our lifestyle and requirements. Our adviser was always on top of all stages of the process and the continuing market information is very useful. Thanks.
Judd

Coral made the whole process very simple and smooth for us, being our first property purchase.
Paul

I received excellent service from Coral, my Smartline Mortgage Adviser, and would have no hesitation in recommending her to anyone needing help in obtaining funding for a home loan.
David

The Smartline guys were a great help to us, nothing was a problem. We will look to use them again in the future.
Scott

I was kept updated throughout the whole process, I did not have to chase anyone or anything up myself. The estimated process time was kept very much on track. I wouldn't hesitate to recommend Smartline to my friends. It was a pleasant experience. Thank you.
Kay

Thank you for everything. I will definitely be recommending you to others in the future. You’ve made everything just so easy and stress free, and have gone over and above anything I expected.
Kerry

Thanks very much for the mail and all your efforts. Considering the distance from Sydney and the completely opposite time zones it all went extremely well. We will not hesitate to use your services in the future and will definitely recommend you to friends and colleagues if they are looking for the easy way to secure a loan.
Tracy and Andrew

Coral Betts: A1 mortgage adviser, A1 service. Very knowledgeable and helpful to ensure clients receive the best product for their needs.
Gary

Coral Betts has been fantastic with our loan needs. We have used Coral for several purchases and she has always offered great service and advice. Coral is always contactable and nothing is ever a problem. I have recommended Coral to several friends and family.
Ben

We have been dealing with Coral for seven years now. When our and the banks solicitors were playing very irritating games, Coral was in full force sorting them out and making us feel a lot better. If it wasn't for Coral in our last loan transaction, we had full plans on cancelling the whole story. I can't imagine anyone in her industry who would be as patient and people savvy as Coral.
Adam

From our dealings with Smartline, which date back to their existence as Mortgage Force, we have been very satisfied with the service we have received from Coral Betts. Coral's efficiency, product knowledge and business acumen engineer a rapport and level of confidence we believe is necessary when faced with the many decisions that arise during any lending process. We are always grateful for Coral's advice that flows from her wealth of knowledge.
Gregory