Testimonials

What Craig's clients say about his service

Craig provided good advice and followed through with every aspect of the loan and we will be doing future business with Craig.
Stephen

I have used other financiers before through Mortgage Choice but found with Craig and Smartline the matter was completed diligently and hassle free.
Peter

We were more than happy with Karen's service with us. We felt informed and supported on what was a long process. We will continue to use Smartline and particularly with Karen.
Steven

Craig was absolutely wonderful. I was so impressed with his attention to detail, communication and result that within days I had already referred him onto my friends.
Julie

Mary, assistant to Craig, is very professional, thorough, and reliable. She always maintains appropriate communication and we feel a great sense of comfort and trust that Craig and Mary are looking out for our needs. Would recommend them in a heartbeat!
Jason

As Craig had to go overseas on short notice Karen Renten stepped in and handled our requirements to our complete satisfaction. We would recommend either consultant.
Alan

Craig (and Mary) was (and has always been) friendly, accessible and quick to respond to questions that we have had whilst going through the loan process. Additionally after the loan setup, Craig has assisted in getting the bank to complete the account setup correctly which is beyond what I would think was necessary - but it was appreciated. I have every intention of continuing to use Smartline for my future mortgaging requirements.
Brenton

Karen Renton was sensational! I have never received customer service to the level of knowledge and assistance as she delivered. I will be referring all of my friends to Karen and Smartline.
Linda

Craig and Mary were sensational in processing my loan application quickly and liaising with the bank to get the funds released so I could collect my car before the long weekend.
Robert

I can't say enough about the great service, convenience and results achieved by the Smartline mortgage advisers. I would recommend Smartline to anyone looking for mortgage advise.
Kylie

Karen was fantastic through out the whole process, I was away a lot and had to have documents sent all around the country and she made it extremely easy and stress free, will definitely be recommending her and Smartline to anyone based on her service.
Mark

Craig and his assistant Mary are tops and I have referred him to others. Smartline are just brilliant, they listened to what we wanted and advised us accordingly. They kept us informed at each step and we would recommend them to anyone.
Geoffrey

Craig was a welcoming support when transferring our home loan. He took care of all the paper work and made this transition as smooth and easy as possible.
Heath

The whole staff associated with Craig Brooks was fantastic especially Mary Romanowicz who went to great lengths on numerous occasions for us. Most appreciated.
Christopher

Karen was great with helping me out. I didn't really know what I was in for with buying a house and she took all the stress out of it and made me completely comfortable with the process. I have recommended her to a friend and she is already helping him with his loan.
Mel

Craig Brooks, along with Mary assisting, gave absolute piece of mind. Very thorough, responsive and accessible. We felt trust and confidence in the service provided.
Jason and Becc

Craig was fantastic throughout the process and got us the result we wanted. Thanks Craig!
Nathan

Smartline (Craig Brooks) were fantastic with the attention that was paid to our particular situation and in their ability to get the best possible rates and options available on the market. I have and will continue to recommend Craig Brooks from Smartline.
Ashlee

Thanks so much Craig for ensuring a fast settlement went through without a hitch. We asked a lot of you, and once again you delivered in spades.
T and C Cox

Thank you for helping us, listening to us and fighting for us.
G and N Blaser

Craig Brooks was easy to talk to and answered any of our questions no matter how big or small. We would have found it very difficult understanding the process and concepts without him and his knowledge.
Bradley

I recently bought a home and used Smartline Personal Mortgage Advisers. Craig Brooks and his assistant Mary were great. They kept me informed the whole way through and I was never left wondering what was happening. I thank them dearly for all their help and congratulate them on a job well done. I will definitely recommend them and Smartline to any one looking for the right mortgage for their situation.

Jodi-mai

I was desperate and on the verge of losing my house due to the loan I was locked into. Craig gave me brilliant advice and listened to what I needed. I now have my house and cash flow. I am VERY happy and satisfied with the service Smartline provides. I have recommended Smartline to all my friends. Thank you.

Sonia-Marie

Being an ex-Banker and mortgage broker myself, I admit to having extremely high expectations. I am thrilled to report that I was not at all disappointed in any manner. I had complete faith in Craig and his assistant Mary and actually felt confident in leaving the ball in their court. A million thanks!

Christopher