Testimonials

What Catherine's clients say about her service

Catherine was highly recommended by two unrelated individuals. I found Catherine to be highly organised and incredibly helpful. She explained all the information in simple terms that I could understand. I am recommending her to anyone who is looking to buying property.
Vicki

My Smartline adviser Catherine Lezer, is just brilliant. From start to finish, her frequent communication and knowledge of her industry, made me feel well supported and looked after through the loan process. If bank documents and forms "freak you out" like they do me, then call Smartline.
Alaina

Catherine has been fabulous. We haven't as yet found a property, but have valued all her advice with the wealth of experience she has. She has gone more than out of her way to ensure we are on track and find the property that suits our budget and needs. it is reassuring to know that we can drop her a line and get honest and constructive advice.
Richard

We have been with Catherine for a number of years now and her advice and knowledge is first class. We have had a difficult time recently obtaining a loan for a owner builder renovation and without Catherine's help it would have caused a stressful time into a nightmare. Catherine was great and continues advising us on investment ideas.
Brendan

Thank you Catherine and Samantha for an exceptionally smooth transition, especially in view of my personal circumstance, whereby the major banks would not even look outside the box and provide me with a loan that I could well afford but didn't necessarily fit into the boxes they had to tick.
Kim

Catherine Lezer's banking knowledge and number crunching for optimal allocation of funds was just what we needed someone to explain to us to understand what we could do with our money, we tried other brokers and none could explain details as well as Catherine did. it gave us the utmost confidence to trust her decisions. Heather Williams was fantastic as well in keeping us updated and verifying the information that came through. We were very happy with the level of service provided and couldn't have done it without Catherine and Heather!
Adrian

I found Catherine to be thorough, personable and fully informed. Having her look after the mortgage end of things when going through the whole buying process was such a weight off my shoulders! I can't imagine how stressful and arduous this would have all been if I'd had to do it alone. I really valued her advice and have not hesitated in recommending her to my friends. Thank you Catherine, and thank you Smartline!
Wendy

Catherine went above and beyond expectations with advice and guidance on our investment property. Fantastic service.
Christopher

Catherine is very approachable and provided timely assistance, particularly in the initial stages when much support was required as a first home buyer. She was also able and willing to assist to rectify several issues in relation to interest rates and the FHOG which was much appreciated as a customer.
Natalie

Excellent service, prompt feedback and professional advice which provided the best solution for our individual mortgage situation.
John

Buying our first home was such a smooth process thanks to Catherine Lezer and Smartline. Catherine was very professional, friendly and always happy to help us. We look forward to using their services again when we decide to buy an investment property.
Andrew

Catherine is fantastic. I especially appreciate her willingness to go out of her way to meet with clients at times and places that suit. She is a very proactive broker who acts in the best interests of clients.
Stanley

It was great to be guided by Catherine Lezer. Her advice and response time was always there when needed. I will use and recommend her services again.
Alba

A very flexible service which saves time. The process of selecting the right mortgage can be very stressful and complicated with hidden traps. This service does the background work which allows you to make your decision equipped with all the facts. I greatly appreciated the assistance with filling out the dreaded bank forms and in general was more than satisfied with the service and level of communication provided throughout the experience.
Danyel

As a highly stressed first home buyer, Catherine answered all my numerous questions promptly and made the whole process a smooth transaction, I was very happy with the great customer service I received.
Hayley

We felt that our mortgage broker Catherine Lezer went far beyond what many would do in helping us purchase a company title unit (as first home buyers). Both my parents and brothers have used her and we would personally recommend her to anyone.
Brad

We used our adviser, Catherine Lezer, when we first bought our house 8 years ago and we found her to be just as friendly, knowledgeable and professional as last time. We knew we wanted to refinance our loan and she explained it all clearly, left the choices to us (no pushy-ness towards certain banks) and then made it happen. We're very happy and would definitely use her services again and recommend her to our friends.
Andreas

Catherine was absolutely fantastic. Our situation was not the norm but Catherine really helped us and provided what we believe to be above and beyond service. I would definitely recommend her to anyone looking for a loan.
Lesley

My experience so far with Catherine Lezer has been excellent. She has an extremely advanced knowledge of the market and goes out of her way to provide advice and support. She is passionate about her job and this kind of client service is so refreshing! I'm looking forward to getting my loan settled and will definitely use Catherine again in the future. I'm feeling optimistic about investing in real estate in the future. Catherine is a real inspiration and a great asset to Smartline. My dealings with other consultants whilst Catherine was away has also been very positive.
Chantal

Catherine is very professional, experienced and supportive - even through the process of choosing/purchasing the property. She is also excellent at explaining all queries, and was always readily contactable. She also recommended a solicitor, and helped me with all my varied requests.
Tracey

My consultant Catherine Lezer was so helpful. She was always available to answer my questions and help me in various way. I would highly recommend her to any of my friends.
Cynthia

Our Smartline consultant not only helped us choose the right loan from a variety of lenders, but also gave us the confidence to buy our first home. I liked that our consultant had previous experience buying her own properties and could, therefore, give us much needed guidance outside of the standard financial advice.
Dilini

Catherine provided an exceptional service. We are first home buyers, although I inherited a property. Catherine helped enormously with the loan, property selection and with general property and financial advice for both buying and selling. I would highly regard Catherine Lezer and Smartline to others.
Gavin and Jackie

Catherine's responsiveness to our needs has been second to none. From the initial meeting at our home after normal working hours through the inevitable loan iterations triggered by alternative properties to the final approval of a contract, my wife and I have retained a high level of confidence due to the support provided by Smartline. We were kept well-informed throughout these processes and felt that Catherine was genuinely looking after our interests.
Rohan

Catherine was so informed and efficient and friendly. Excellent service every step of the way.
Annalouise

Catherine really knew what was available and listened to what our needs were. We were presented with several options that all would have met our needs and we chose the most flexible and cost effective for us. It was a difficult sale process but Catherine was there when we needed her and acted quickly when we needed things done yesterday. It has been a pleasure to work with her and being in business ourselves we appreciated the professional manner in which she helped us plan our loan commitment.
Malcolm

Thanks Catherine. I increased the loan payments last week, used an online calculator and worked out I will save $100K in interest by adding $300 a month. It's worth the effort.
Adam

We have felt really bad that we never thanked you enough for all the hard work you put in for us. Now that we have moved in and have been enjoying the comforts of all our hard work, we started to think back how it all came about. We kinda forgot that it almost never happened!!!! So before we forget, we want to say THANK YOU SOOOOOO MUCH for all your help and support. Bank's treating us fine, it's been a little tricky getting used to the budgeting. It's been amazing to come home to our own place...you know what we mean....we spin out on a daily basis. It feels awesome. Thanks once again for your work....we will gladly recommend you to our friends and family.
Serg and Em

Catherine Lezer is fantastic. I have referred her two of my friends in the past week. She came as soon as I called her and was very helpful with tips about buying and of course the mortgage part. I would recommend Smartline to anyone even thinking about buying property. My consultant was incredibly helpful every step of the way.
Samantha

Our Smartline consultant knew a lot about the facets of different home loans and applied this to our particular situation. She was very proactive in communicating with us and has maintained contact since the property settled. We are already talking about our options for further investment.
Victoria

Our family have always been impressed with the excellent service that Catherine has always given us. My father has always gone to Catherine many a time for various advice about his investment loans. That is why my sister and I have brought an investment property with the great help of Catherine and Smartline. Thank you again!!
Amanda K

This is the second time I have used Catherine to set up a home loan and I would recommend her service to anyone. We live in Tamworth and she is in Sydney but there was no hassles at all with prompt communication by phone, fax and email. I also thank Catherine for sharing her inspirational, personal real estate stories with us and for being so down to earth and approachable.
Alison

The service I received met and exceeded my expectations. Everything that was promised was delivered on time and without fuss. My Consultant knew all her product options and explained what was appropriate for me and why. This allowed me to have peace of mind during the whole process. Her service continues to this day, which is why I have given her high ratings.
Danny

I have used Catherine Lezer a number of times as she is always willing to help no matter how small the loan is. She also explains it in terms I understand and not industry jargon. I have fully recommended her to my friends.
Amanda

I would like to thank you, especially our consultant Catherine Lezer for her help in making the home loan process a breeze. Catherine not only provided us with array of options she also helped us narrow down the loans available so we could find the loan that best suited us. No question was too trivial for her and she explained any queries we had in a simplified manner so we completely understood what we were signing up for. If only the whole process of buying a house was as easy as our loan application.
Regards
Rob

Catherine Lezer is amazing, she did a fantastic job sourcing the best possible loan for my needs and was happy to talk me through the benefits. The level of service Catherine provides is perfect and I will be back.
Brett

I was dealing with an expert in their field - someone who knew the market and the service providers intimately. And - I didn't have to deal with a bank direct - saving time and aggravation. I would definitely use Smartline again, it was a great experience and totally seamless.
Craig

Catherine was excellent in her assessment of our needs and had a loan pre-approval before we've even found our property! She came to our house after work and was very professional.
I do recommend her.
Stephanus

I have used Catherine twice and she is helpful, reliable and always very friendly.
My loans were a bit complicated and her advice was spot on.
Steven

Being first home owners, purchasing was a whole new experience, and we were thankful for Catherine's guidance. What, for most of my friends, is a very stressful experience, went very smoothly for us. We didn't even have to go to the bank once!! Catherine was able to visit us after hours - very convenient.
J & S Walsh

We were purchasing our first investment property, and used Catherine's services for the financing. It was reassuring to deal with someone who "walks the talk". Catherine showed herself to be a true professional in all regards.
C Talbot

At all times during the finance process, I felt fully informed. When we encountered a small problem, Catherine was quick to inform me of my rights and responsibilities. Because of her clear thinking and action, the settlement went off without a hitch. We will definitely be using Catherine again.
E Elliott

I wanted to drop you a line to let you know how impressed I was with our meeting today. I had previously spoken to another broker and found the response to be poor and disinterested so to have your amazing visit was greatly appreciated. I have come away from this convinced that we will be able to get into the property market sooner rather than later and that there is hope for us yet.

I look forward to utilising the rest of your services as we get better positioned and have no doubt that you will be of even more assistance to us then.
Kind regards
M Delaney

I found Smartline very professional and if I could not contact them they returned my call as soon as possible. I would recommend and have recommended them at any time.
Thank you.
Suanne