Testimonials

I have used Smartline Kalgoorlie since taking out my first home loan. They make choosing the right loan for my needs so easy. Aaron is always friendly and very helpful. Thank you so much.
David

Aaron was lovely and helpful throughout the entire process. Our bank made things difficult but with Aaron's help we managed to get through to the other side. I have recommended him to many of my friends who all say the same things.

Esther

Being our first home loan it was great to have someone do the leg work who understands all the mumbo jumbo and explains it in laymen’s terms.
Andrew

Cliff made the process of buying my first house easy and smooth. I have already referred him to all my friends. Thank you so much!
Sarah

Cliff was thorough, informed, extremely helpful and was very flexible with his hours to accommodate our enquiries and follow-ups.
Christopher

Buying a property is a complicated process and not easy to understand, especially if you have never done this before (like me). I really appreciated the help I could get.
Thomas

Cliff Basten was highly professional throughout every stage of our application. He maintained regular contact, which kept us updated every step of the way. Cliff clearly has an outstanding knowledge of the banking and mortgage industries, as well as the mortgage process, as he was able to give clear answers to any questions we had about the loan process and/or any paperwork (including mortgage and first home buyers). Cliff was very open during our initial meetings (via the phone due to our location) in advising us of the range of loans that were available and provided professional advise that ensured that our selected loan would meet our individual requirements with special consideration of the current and predicted interest rates. The most impressive aspect of our experience with Cliff was that he would regularly call us to simply say 'hi' and see if we had any updates for him. During these calls Cliff would also advise us if there was a decrease in activity on our application before informing as to the steps he was taking to assist in speeding up the process. Thanks Cliff for making our home ownership dream a reality.
Melinda and Shamus

Cliff's service and effort was first class. He broke down the different loan types available and assisted us greatly in tailoring and acquiring the best loan for our investment property purchase. We have referred cliff to several friends and colleagues in the past and will continue to do so!!!
Kyle

Cliff conducted himself in a friendly, professional and efficient manner. I would gladly seek him out to provide services again when the time comes.
Matthew

I found Cliff to be on the ball with all the right information I needed and his service and advice helped make my choice easier.
Julia

I really liked that we were not told that we wouldn't be able to get a home loan. Cliff straight away looked at the best options for us. Having previously contacted a different mortgage broker and had no help at all it was great that we were given options straight away.
Haydn

Cliff provided a great friendly service, good information and explained our alternatives well.
A and J Thorley

Cliff was always willing to help even with the paperwork that didn't concern him. I was very happy with his great service, he kept in contact with me and always returned my calls as quickly as possible. He let me know where my application was up to and what the next step was.
N Boylan