Testimonials

What John Oakley's clients say about his service

I would without hesitation recommend John Oakley to anyone.
Wayne

This is the second time we have been involved with John and found him to be very easy to work with and very helpful and friendly. No complaints at all.
Peter

John Oakley is professional, helpful and made the entire process so simple.
Amanda

I found John Oakley the most professional broker I have dealt with, no only do I refer clients to John he is also my personal finance broker. I believe he is very honest and trustworthy, he puts the clients needs as his top priority. He is the only person I refer clients to with finance.
Joseph

John has an awesome and unique skill set, he's also a great communicator which is essential to make these things go as smoothly as possible.
Lara

We received brilliant service, accurate and timely advice. We really couldn't have ask for better.
Our Adviser, John Oakley, was so helpful and kept us up to date at all times. We will absolutely be recommending this service to our friends and family.
Marcia

John you have done it again! Thank you for your continued commitment to sourcing, processing and securing the best home loan for us. This is the third time we have been benefited from your exceptional service and professional advice. It has been such a relief to have such dedicated service at hand throughout the home loan process, regardless of how many times I called all my questions were always answered - every detail was addressed and followed up. I recommend your services to whomever will listen!
Kate

I didn't know how easy it was to buy a house. With the help and support from John buying our first home has been a breeze.
Melissa

It took out all the added hassles for us. We didn’t have to make numerous appointments at the bank and John was very understanding and easy to deal with.
Peter

John helped me pick the right loan, understood and listened to my financial goals and kept me informed all the way through and helped deal with all the frustrations that banks throw at you in the refinancing process.
Lara

John Oakley would have to be right up there with the best. We have used John twice now for our home loans and would not use any one else. We can not thank him enough.
Anthony and Desley

Smartline took all the worry out of gaining a home loan. Being a single woman I worry about being 'ripped off' by lenders but I had total faith in my mortgage broker from the start.
Virginia

John was very approachable and easily to be contacted throughout the process. I would definitely recommend anyone to use Smartline as it was a fast, easy, efficient process in applying for a home loan.
Emma

John was a great support to me personally as it was the first time I had negotiated a loan by myself and his support went above and beyond. There was one afternoon where we spent at least two hours discussing the various options, and as my questions arose he very patiently answered them and explored the options - showing me the alternatives on the computer screen. He was also proactive in anticipating a rates rise and suggesting a fixed interest rate.
Elizabeth

Thanks for your help and follow up. I've dealt with a few brokers and financial institutions over the years and I've never had anyone follow up, you and your associates obviously deserve the award you received, congratulations again.
Thanks
Wayne

My partner and I were extremely happy with how fuss free the whole process was and particularly the accessibility of the rep that we dealt with (John Oakley). He was always able to take a phone call, even after hours, and followed up on every detail. Despite the loan being settled, John has ensured that we are kept in the loop regarding any property changes.
Annerliegh and Stan

The service from John Oakley was excellent. We received a loan which was available to us at the time and was the best loan to meet out financial circumstances. However, we will probably refinance in the future as the loan does not have all of the features and flexibility that we need. John was available at all times to answer our questions. As we are new to the property market, it was fantastic peace of mind to have the process fully explained to us!
Nicole

Working as a building consultant on the Sunshine Coast for PJ Burns Builder, I can honestly recommend John Oakley and Smartline to any of my potential clients after my own experience. And already passed on a client to John and they have secured their loan through Smartline and are also happy.
Stephen

It has been almost two months since we've moved in. We absolutely love our new Home. John's advice, patience and determination to get the best scenario possible for us was incredibly comforting & we both felt fully supported the whole way through - A major feat when you consider our initial fears when searching for loans / brokers.

Our first experience with one of the major mortgage brokers was extremely disappointing, and left both Adam and I feeling angry and scared that we might not be able to purchase our own home. It was incredible to then go through the process with Smartline, and receive quality service that really did go way beyond any of our expectations. (I think Mum & Dad were ready to make John an honorary member of the family).
So thank you! I have recommended Smartline to a friend already.
Kind regards
Kate and Adam

Smartline offered us a service exactly what we needed without any fuss and on time. We would recommend Smartline to anyone, which we already have. Thank you to John Oakley.
Regards
John & Catriona