Testimonials

What Gavin and Leeanne's clients say about their service

I have been a Smartline customer for many years and find that Smartline advisers are extremely helpful and friendly.
Linda

Gavin and the team at Smartline provided great advice and service, making the whole process easy.
Norm

Gavin was open, friendly, discrete and willing to meet us at a time and place that suited us.
Michael

When buying our first home, our broker was recommended to us by a friend. We had no previous experience with a broker and were so impressed with the service provided to us. Our broker advised us to ask as many questions as possible, call whenever in doubt and "treat us like your parents" in a sense so that they could support us every step of the way. Both Gavin Lesnie and Greg Wilkinson were fantastic and we could not have been successful with buying our first home without them. I have already recommended them to a friend and will again in the future.
Ashleigh

Ever since I have been dealing with Greg Wilkinson (which is at least 5 years now, maybe more), he has been outstanding. He is always thorough, responds to everything quickly and keeps me in the loop at all times. His advice has been soo useful and I admire his honesty and the way he always picks up small detail and points it out to me.
Jacqueline

Gavin provided an outstanding service to us - he came out late at night so we could both sign paperwork, and he provided us with detailed information, and made 100% sure we understood what we were signing up for. Thanks so much.
Avril

My wife and I have just embarked on the investment property merry go round. As were are new to this type of lending and had no idea where to start we were lucky enough to find Greg Wilkinson. Right from the get go he was ultra professional, explaining the procedures etc etc. Our family holiday to the USA unfortunately fell right in the middle of all the signing etc, but both Greg and Gavin kept us on the front foot the whole way. We could not be happier or have expected more from the team at Smartline or the boys personally! Many thanks to both Greg and Gavin
Peter and Leigh

I would be very happy to recommend Smartline to any friends/family. Smartline were very easy to deal with and exceeded expectations.
Patrick

Smartline sent not one but two representatives out originally and they were very helpful in assessing our financial situation and offering solutions. Kept in contact all the way through the process. We are very happy with your service.
David

Gavin at Smartline made the process very simple. As a busy working couple with children, all that was needed of us was our financials and the rest was left to Gavin and his team. I was regularly updated by email of the status of our application and the funds were made available to us in a short period of time.
Jodie

I found the support given by Greg to be excellent. I was kept informed regularly and was always told the next step well in advance. Greg also kept in touch with the bank to make sure that they were on track. I could not fault his work in processing our finance. Thank you.
Paul

The service provided by the Smartline Balmain team was above and beyond expectations. Being an overseas investor the purchase and financing of my property would not have been possible without them.
Richard

Smartline - a professional, helpful and genuinely passionate and caring experience. An absolute pleasure to deal with, fast, informative and delivered on the promise very promptly. Highly recommended!
Georgina

Our Smartline Advisers made the experience of securing a loan for our new home simple and straight forward. Their experience and expertise helped us choose a loan which was ideally suited to our requirements, without having the frustrations of dealing directly with any banks. Their ongoing support and advice during the whole process was only ever a simple phone call away. It's no wonder we keep coming back to Smartline for all our home loan needs.
Daniel

Smartline did a great job. They took all the hassle out of finding a great loan and kept me informed through the process. I would recommend them to other home buyers.
Norm

Gavin did a great job. For the following reasons
1. He understood my unique situation (new business owner, family trust structures etc)
2. He informed me of the different products on the market and recommended the one that was best. I felt he did this without prejudice (i.e. not just going for the product that would perhaps give him the most favourable trail
3. He kept me up to date through the entire process. I was extremely impressed from his client service and commitment. He was available 24/7 to answer questions and any concerns I had
Matthew

Smartline offered a professional, efficient and dedicated service in selecting and completing my mortgage. Gavin demonstrated detailed knowledge of the industry and he was able to fast track the completion process without any stress or hassle. Additionally Gavin and his team kept me in touch with every aspect and left no stone unturned. I highly recommend their service offerings.
Timothy

Greg and Gavin are always fantastic!! So helpful and easy to understand. We are so lucky to have their help and believe getting our loan with them was one of the best things we ever did!
Gemima

Smartline were fantastic in negotiating the refinance terms and liaising with the bank to obtain final approval. I would have had great difficultly dealing with the bank directly due to some non-standard income and property arrangements I have. Their help was invaluable and I would not hesitate to recommend them for the professionalism and support they provided.
Alexandra

After being treated like a second class citizen by my own brother in laws mortgage broking business, I went straight to Gavin Lesnie and Leeanne Neil to get the loan I needed to help accommodate my rapidly growing family. Despite the fact I am self employed, divorced and have a less than normal financial situation they were able to find me the right product with a normal bank at normal rates. Well done guys, you have really helped me a lot.
Garry

I have received excellent service and follow up from Smartline. I also received very good advice which was tailored to my needs. Smartline took away all the hassles of dealing with a financial institution and kept me informed throughout the process of loan application. It's refreshing to deal with a company that understands customer service.
Michel

Both Gavin and Greg helped us through the somewhat daunting process of obtaining finance for our mortgage and, in addition, a construction loan. They have both been IMMENSELY helpful and I would absolutely use them again. THANK YOU.
Monique

Gavin and Greg from Smartline were instrumental in getting us the right loan for our home. We wouldn't be living here now without them. We would happily recommend them to anyone looking for the highest standards of personal and professional service.
Kaye

For my fourth property purchase I once again went through Leeanne, Greg and Gavin for the convenience and support. Sure enough it paid off again. As this was the largest single property I'd purchased to date, it turned out we ended up with many time constraints, Leeanne, Greg and Gavin went above and beyond to make it all happen. They used their extensive contacts at the banks and even got involved with my solicitors and agents! It would have been tough doing it on my own. Thanks guys!
Jarrah

With Smartline we got the best deal in the market and they keep on watching us and our loans. They provided such great service we chose them for our investment property and they out did themselves. We will recommend them to all our friends and family.
Guy

I found both Gavin and Greg extremely helpful in finding the right loan at the right price in what can only be described as difficult circumstances in both the home loan world and also my personal circumstances.
Stephen

The Smartline team (Greg Wilkinson and Gavin Lesnie) has supported us through the complicated process of buying our first house, finding the right lender and loan that matched our needs. Then with high attention to details they walked us through the jungle of buying our first investment property. We have recommended them and their services to all our friends and surely use them in the future.
The Eylon Family

I found the advice and service delivery excellent and took great comfort that I was being given the best advice in terms of my investment. I have recommended Gavin and Leeanne to my friends and associates.
Jill