Testimonials

What our clients say about our service

Matt was easy to contact, quick to respond and give advise which better suited my loan requirements and professional and helpful in actioning the loan procedure. Thanks Matt.
David

Matt Brenann has assisted us on 3 or 4 occasions with new, restructuring or investments loans and has always been conscientious, diligent and attentive.
Jamie

Jason was fantastic, our refinance / consolidation process wasn't easy and Jason always went out of his way to help (even doing training just for us so we could sign up to our home loan company). He keep us in the loop throughout the entire process and was always professional and friendly. Thank you Jason for all of your help. We will defiantely be in touch as soon as the timeframe for defaults adjust and look to refinance again.
Michelle

Matt is always fantastic and exceeds our expectations. He is friendly, approachable and, most importantly, honest. I have referred Matt to quite a few of my family and friends and will continue to do so.
Giuseppe

Jason was really helpful, the whole process went really smooth and he went out of his way to look after us. We really appreciated Jason coming around to help us sign the loan documents and go through all the paper work with us and also the way he kept us updated on the progress of the application and settlement.
Benjamin

We first had Matt Brennan and then moved onto Jason Howell, they where both good to deal with, we have had around six dealings with Matt over ten years or more now, and are still very happy with the service and still happy to pass on the name.
Robert

Smartline was the best option to go with when buying my first home. The process was straight forward and Matt was incredibly helpful in answering questions and explaining what I was required to do. I wouldn't hesitate to use Smartline again in the future.
Belinda

We could not fault the attentive service and comprehensive advice provided by Jason Howell.
Neil

Matt is always available for me to pester him. Between my family and I, we have probably financed 5/6 houses through Matt and will continue to do so. I will also recommend Matt and Smartline to other family and friends that need financial services.
Brendan

Exceeded expectations. Friendly, approachable, and very informative. Guided me through the whole process with ease. I have already informed a friend who is ready to get in to the market about Jason, and will be telling others. Highly recommended.
Aaron

Matt was very professional and really helpful.
Genine

I have been coming to Matt for assistance and advice regarding home loans for the past 4 years. I would and have highly recommend people I know to contact smart line, Matt in particular for assistance in getting the right loan and finding out a realistic borrowing amount depending on their situation. In my last experience I have also dealt with Jason Howell and was very pleased with the assistance and continued customer service both Matt and Jason provide.
Lauren

Fantastic service every time we deal with Matt Brennan. We always contact him in regards to our finances. I always recommend Matt to anyone asking. Thanks a lot guys keep up the fantastic work!
Peter

We felt very much at ease with Matt and really felt that he chose the option that was best for us.
Mivo

My wife and I have had a long association with Matt Brennan over the years and in all instances he has been extremely helpful in assisting us to achieve the best mortgage and loan facility results possible to suit our needs. I would in all instances recommend him to anyone seeking assistance in setting up a mortgage.
Mark

I have refinanced a couple of times since 2002, and each occasion, thanks to Matt Brennan and the team at the Nedlands Branch, you have provided great customer service with high a standard of professionalism. I always recommend to people to contact Smartline when they are looking for such a service.
Cheryl

I could not recommend Matt Brennan from Mortgage Force [now Smartline] highly enough. Importantly he was able to put forward a product that was considerably more cost effective on fees and interest rates than the two major's that had approached me. Matt's communication and attention to detail was second to none. I look forward to utilising Matt's services again in the future and have already referred his services on to family, friends and clients. Thanks again Matt for an outstanding result.
Jayson

My wife and I were delighted with the service we received from Matt Brennan. As we were buying our first home we were unsure of the exact process and Matt was great at explaining how things would work. We really felt that Mortgage Force [now Smartline] was on our side. Finally it's never good to see you have a big mortgage but it softens the blow to know you have the market's best rate.
Stephen

We have been using Matt for many years now and have always been impressed with his professionalism and courtesy. He has always been very helpful, even for little things and we have recommended him to all of our friends. His help has turn what would otherwise be a tedious and frustrating task into an enjoyable one (as it should be).
Ian

I have always referred friends and colleagues to Matt Brennan at Mortgage Force [now Smartline]. I know they will be looked after for their mortgage needs every time and always get positive feedback from each one he has dealt with. I have been a client of Matthew's for over 14 years and this is the sixth loan he has organised for us over those years. Nothing is too much hassle and he does make the process so easy for us and importantly has never let us down in meeting our needs.
Eric and Tracy

The service received from Matt Brennan was over and above expectations. Matt was available to advise and assist despite the fact we were interstate and our availability was limited and he was taking leave at the time - outstanding!
Robert

Matt was fantastic during the whole process of the investment loan. Right to the last minute when there was a change in the official interest rates was he trying to source the most competitive loan. The final loan secured met all my requirements and was the most competitive in the market.
Thomas

This is the third loan I have now organised through Matt Brennan. He provides some of the best service and advice in any industry and company I have come across. I am constantly referring Matt to anyone who needs a loan. He explains the products and options available in very easy to understand terms. I cannot recommend Matt highly enough, he does a fantastic job.
Shaun

Matt's knowledge of the available products was critical in this deal going through. Two different loans with very different criteria where required and Matt was able to ascertain quickly which products suited and coordinate the two applications across two different banks. What could have been a very stressful transaction in the end flowed very smoothly.
Robert

Matt's experience clearly showed as our requirement was not "just vanilla". We were able to build on the solid foundation he put in place some two years prior; almost seamless from our point of view. Thanks again Matt.
Kathleen

We would like to extend to Matt Brennan our thanks for a brilliant customer service experience. I would have no hesitation what so ever to use your services again or recommend them to friends and family. I was referred by an existing customer who is a friend of mine and I understand now why he recommended you to me. Keep up the great work.

Jamie and Lisa

I have now used Mortgage Force [now known as Smartline] to arrange two mortgages. Our Adviser, Matt, has always been very helpful and clear with his advice which has taken the stress out of researching the best mortgage for our situation.
Sarah

From first contact to post settlement everyone I dealt with at Mortgage Force [now known as Smartline] have been extremely helpful and diligent. Thank you for the good old fashioned service.
Marion

Always a pleasure dealing with Matt, he always gives impartial and unbiased advice. We will definitely consult him in the future.
Chadd and Dianne

Thanks for everything Matt. Look forward to doing business with you again.
Richard and Lee

It was a pleasure to deal with Matt. We were very impressed with the prompt honest service we received. I liked the way Mortgage Force [now known as Smartline] advisers come to our home - a very 'commonsense' way as all documents are at hand. Matt also returned and answered all calls and questions immediately.
Brendan and Judith