Testimonials

What Michael's clients say about his service

Michael was such a great support through what is a difficult time and process, especially for first home buyers. Our situation was particularly difficult, and nothing was too much trouble for Michael. He was readily available and contactable and was very thorough in his explanations. He demonstrated strong knowledge and passion for his role. We cannot thank him enough for all that he did for us.
Karina

As a first home buyer I had very little understanding of what the processes were. Michael guided me throughout the whole process, answered every question I had and when he didn't know the answer he went away and found out for me. He even told me to call him on the weekend if needed as a lot of settlements happen on the weekend. My settlement was on the 16th Jan 2012, I have already recommended Michael to 5 others family and close friends.
Sachith

My partner and I had plenty of questions throughout the process of buying our first home. Our Adviser made himself completely available to us. We could call him at any time with questions and he was there the whole way through the process. He's also available after the process so if we need to ask any questions we can go directly to him rather than the bank all the time.
Linda

Michael's promptness at replying to our queries, informing us about how things were tracking and efforts to sit down with us and explain the whole process and details was exceptional. He was very thorough in his approach and always willing to help, provide advice and guidance. As far as customer service goes he is one of the best I have dealt with. The ongoing support he has offered is also very helpful and given that the annual catchup/support is offered I plan to use Michael on an ongoing basis for any future loans we require. I will also gladly recommend Michael to family/friends should they ask me about broker's.
Rachel

Smartline saved me time and stress by handling all the paperwork and communication with the lender.
Marianne

Considering the market circumstances and the changes the banks were going through with how they were lending I cant see what else any one could have done better.

Graeme G

 

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