Odette Shahnazari draws on her 17 years experience in banking and finance, as well as her role as a parent, to support her clients in fulfilling their investment dreams. “I don’t think of myself as a broker,” Odette explains. “Rather, I consider myself to be a relationship manager, as I much prefer building lifelong partnerships with my clients. I suppose you could say that I’m a bit like the family doctor, who looks after two or three generations – the only difference being that I look after their financial health and wellbeing.”
Odette says that she makes use of her experience as a parent and the unique perspective that provides when assisting clients. “As a mother of a 22 and a 20 year old, I understand that it’s almost impossible for young adults to purchase anything without some assistance,” she says. “Not surprisingly, I like to help parents assist their children to become homeowners using their own property as security. I also offer free ‘health checks’ on existing home loan arrangements to see how I can help clients save money. This, of course, is an obligation free service that I offer to anyone who would like to better understand their options.”
Odette says that she feels proud when she sees her clients in the street and they feel comfortable about stopping to say hello and share their news. “I offer my clients the type of service they expect,” she says. “Their best interests are always my priority, and I work with them to ensure their short and long-term goals are served so that we can work toward fulfilling their dreams. I relate well to my clients and believe sincerity and honesty are such important qualities for a personal mortgage adviser to have. Ultimately, I’m working toward ensuring the whole process runs as smoothly as possible for my clients and that I’m available to them at every step along the way.
“For most people, buying a property is the biggest financial transaction of their life, it’s my role to ensure that that experience is an enjoyable and positive one.”
Odette joined Smartline in June 2009 and lives and works in Sydney’s Northern Beaches. She offers a fully mobile service and is happy to travel anywhere in Sydney to fit in with her clients’ needs including but not limited to Dee Why, Narraweena, Collaroy and Curl Curl.


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