Testimonials

What Stuart's clients say about his service

It was a pleasure dealing with such professional and pleasant people. Thanks.
Peter

Stuart Craig was brilliant in helping me through a very daunting and difficult process. My challenge was to purchase a commercial property with my SMSF, using lots of gearing. Not for the faint of heart. But Stuart navigated the treacherous waters superbly. Now my super fund is the proud owner of a tremendous property yielding a fine return.
Thank you, Stuart. Let's saddle up for the next one!
James

Stuart Craig provides an outstanding service and I've already referred a number of my friends and family to Stuart.
David

Dealing with Stuart from Smartline was such a rewarding experience. We saved so much time, energy and heart ache ourselves, not having to run around to multiple lenders to secure our finance due to our tricky circumstances. Stuart did all the hard work and what a relief for us! We simply couldn't have done it ourselves with the deadline we had to work with. And having spoken to Stuart at length regarding our options, I never would have even thought so many were available to us - I knew that we were securing the best possible home loan with the best possible lender. To say my expectations were exceeded with his commitment, dedication and professionalism and the Smartline service standard would be an understatement! It was just awesome and now we move into our 'dream home' near the beach without a stress in the world. Thanks Stuart and thank you Smartline for making it happen like you said you would.
Angelo

Stuart Craig is fantastic. He has always kept me up to date with what's going on, has gone out of his way to assist me with my home loan AND investment possibilities. I would, and do, recommend him to all my friends. I feel very comfortable knowing that he has my best interests at heart and that he is honest and approachable at all times.
Rachel
Stuart and Kevin from Smartline Brookvale handled my mortgage refinance with the utmost professionalism. They were an absolute pleasure to do business with and I will be recommending them to both friends and family.
Jonathan

From our first meeting with Stuart Craig, we were impressed with his professionalism and knowledge of the market and its product. He listened to our needs regards our finances and provided appropriate solutions. He communicated with us regularly regards the status of our loan and we would have no hesitation in recommending him to family and friends.
Andrew

Stuart Craig knows products very well and adds great value by guiding us into right types of investment properties. Stuart goes well beyond typical broker's scope of work and maintains on going monitoring of the entire investment portfolio, with the view to have at all times - the most suitable loans - servicing our investments. Stuart’s depth of knowledge and dedication is contributing greatly to our success.
Tadeusz

Kevin is fantastic!!! We first made contact when he worked for another company and followed him to Smartline. We have used his service on numerous occasions and will continue to do so whenever we need these services. He (and Smartline) has been recommended by us to at least three of our friends who proceeded with the home loans as advised. They were also as pleased as us. His personable service feels more like a family friend than a business associate. The service could not be better!!
Mark

Stuart Craig provided excellent service - he was explicit and readily informed us of the process and progress of the application. We feel he gave us the best product and the best service. The whole process was smooth and expedient.
Peter

I first had the pleasure in using the services provided by Stuart Craig of Smartline a few years ago in the purchase of my first property, who was recommended to me by a friend. Stuart assisted me once again in purchasing another property in July 2008. He acted with professionalism, courtesy and commitment in keeping me informed throughout my home loan approval. I have no hesitation in seeking advice from Stuart Craig in the future and will highly recommend him to others.
Giuseppe

Dear Smartline,
My husband and I have utilised Stuart's expertise over the past 6 years.
Our first home loan we actually used a bank direct and Stuart gave us some fabulous advice even though we hadn't given him the business. The worst decision we made was not utilising Smartline and Stuart has relentlessly helped us to remove ourselves from the bank which we have recently accomplished.
On our second purchase we didn't hesitate using Stuart. We have used him on at least 3 occasions to date and we don't even consider looking anywhere else as Stuart is always so amazing and remembers exactly what our situation is and making sure we factor in things that we haven't thought about.
Kevin is also fabulous at attending to whatever we require when Stuart is not available. We would most definitely be happy at anytime to recommend Stuart Craig and his team.
Congratulations Stuart on building a great business with a wealth or knowledge.
Saxon and Christine

Kevin was very fast and efficient, and the refinance went very smoothly.
Stephen

I loved that Stuart clearly explained all of my options and of course was able to give me the very best loan option with a company that had the best interest rates available at the time. I was very happy with the service and couldn't have asked for more. Thanks.
Anita

Stuart Craig was recommended to me by a work colleague, he has since helped a few more of my friends, sister in law and I'm just about to refer my sister to him. He's down to earth, realistic, friendly and was available to answer any questions. I highly recommend Stuart, he was a pleasure to deal with.
Leah

Using Smartline for our loan was definitely the right choice. We received great service, thorough advice and felt very confident that we were making the right decisions. I'll certainly be back in touch next time I'm looking for a loan.
David

I appreciated the up to date advice and support given during a very stressful period. I don't think I could have completed my purchase without them. I found both Stuart and Kevin to be extremely professional. They always responded promptly to any communication and requirements. I would not hesitate to give them repeat business or refer another person.
Danielle

Dealing with both Stuart and Kevin made the process of buying our home much easier. They were always contactable and available to answer any question we had - no matter how small or trivial!
Kym

Smartline provided a professional, friendly and caring service in helping us find the right loan for our needs. We'd happily recommend them to others. I liked the sense of ownership you had in helping us through the process - it mattered to you that we got the right deal and the hassle was reduced.
Ian

I would just like to say thank you to Stuart Craig who helps us with a mortgage re-finance. Your service was efficient and most professional.
Chris and Simone

Stuart Craig went above and beyond with arranging our Home loan. His service was fantastic.
Adam

I was very nervous in the beginning about making a purchase and my Smartline consultant has really helped in every step of my understanding. The service was friendly, efficient and accurate. It has taken the fear and confusion out of my purchase.
Penelope

I was referred to Smartline by my financial adviser and I found them to be friendly, efficient and helpful. Better than that, I believe they found me the right loan solution at a very competitive rate.
Trevor

Smartline made purchasing my first place a breeze. My consultant was readily available to answer any questions I had and eased me through the process of purchase, Thank you.
Kathryn

Smartline really did make the whole house buying process less stressful for us. Stuart and Kevin were always available to speak to us and answer our silly questions and when the bank was a bit slow in getting documents out, they kept on pushing to ensure we met deadlines. I would have no hesitation in recommending Smartline as providing a reliable and conscientious service.
Katrina

Stuart Craig came to us via a recommendation from a colleague and we were more than happy with his service as he was always professional, amicable and available. We look forward to working with him again.
Elizabeth

My Smartline consultant made purchasing my first home much more enjoyable. Personal service, my consultant was genuinely concerned about making the process easy for me.
Kathryn

Stuart Craig made this whole process very easy and straight forward. I really felt that he took the time to understand my needs and what the best loan and payment options would be for me. The loan is up and running and I am very happy I have made the decision to change lenders and have referred Stuart on to several of my friends. If I need an investment loan for my property I would definitely use Stuart.
Julia

I liked that our consultant gave us good feedback throughout the steps to purchase our property. Their pragmatic feedback prompted many questions/issues that should have come from our agent and solicitor. I thought of their feedback as a checklist of questions to ask and that checklist was invaluable to us. Our adviser was readily contactable and gave us great service.
I have already recommended our adviser to other people.
Chris

I'd like to thank you for your hard work and perseverance in putting together my loan for which I am most grateful.
I will certainly recommend your company to others.
Thanks again.
Carmeline

Just to say thanks for the excellent client relationship that is established, then for continuity it's nice to have all dealings with the same person for all Smartline transactions as we have had with Stuart Craig. This is the third time I've used Smartline. Each time has been most pleasant and professional. Stuart & Kevin are always helpful, and Stuart’s friendly approach to us is highly commendable. I'll be more than happy to engage the services of Smartline in the future.
Bradley

Thanks so much for all your help and support.
I love my house!
Rachel

Stuart was a great consultant. Very friendly and also very competent... knew his business and knew his panel of lenders. E.g. he was able to get a waiver on some insurance certificate thing we needed for our investment property with one phone call. He took a lot of the pain and hassle away for us.
Marcus

We really enjoyed Stuart's personal touches to the service he provided and his help in sorting out problems. He has continued to contact us since the loan went through and advise us on other matters. We have recommended him to other people and we know they are happy as well. There is nothing that Stuart needs to improve on.
Carolyn and M Antelmi

Stuart was fantastic and came in to help me when my previous broker did the dirty. He was fantastic and I have already recommended him.
Jane

Stuart Craig provides exceptional service with his high level of professionalism. He is always available (even on holidays). His in depth knowledge of all his products enables us to trust him to find the best products catering to our personal & business needs. Stuart always treats us as valuable clients, his approach to his work is outstanding. Keep up the good work.
Rona and Stephen