Testimonials

What Samantha's clients say about her service

Dealing with Samantha was a pleasure!
Gerardo

I already have recommended Sam's services to friends and family. She does an awesome job.
Emma

Samantha was so helpful and patient during the whole process. I will not hesitate to recommend her to my friends and family and also use her again in the future. I am thoroughly thrilled with all her efforts.
Jennifer

Samantha always kept us up to date with the progress of our loan. She explained all options and details about the loan to us. Samantha was really helpful and knowledgeable.
George

Sam Cranny guided me through the whole processes of buying my property. She quickly dealt with any concerns that I had. I have recommended her to a number of friends and look forward to buying my next property with the help of Sam Cranny.
Lloyd

Sam was wonderful and made what can be a very stressful situation so much more enjoyable - would highly recommend her to all of my friends and think she is an incredible asset to the Smartline company. Thank you Sam! Warm regards,
Alice

Sam Cranny has helped us so much. I don't know where we would be without her. We started out with a huge credit card debt, not knowing what to do when our landlord decided to sell the apartment we had made home. We now own our apartment, have renovated it, have dissolved our credit card debt and are making a huge dent in our mortgage! All thanks to Sam Cranny - superstar.
Joanne

Very attentive. Pretty responsive to questions. Still happy to help post loan settlement. All in all a positive experience.
Rob

Sam was so helpful and in such a stressful time she always had time to go out of her way and listen to me and advise me. She was like a councillor . She also got the most amazing loan deal that I could not have matched anywhere else. I had tried at a number of banks but they would not lend me anywhere near the amount that she was able to get for me from ANZ. She also got me a great interest rate and I felt very much supported in an area I have no experience.
Sally

Professional. Went above & beyond. Really caring.
Deanne

This is the second loan Sam has organised for me, and once again, I cannot fault the service and outcome. I will definitely be using Sam again for my next property.
Michael

My wife and I were referred to Samantha Cranny while we were looking to buy our first Sydney home. I cannot speak a bad word about Sam's professionalism, her always vibrant and forward-thinking personality or her commitment to our needs. Always available to give advise on loans and everything else associated with property purchase, we simply couldn't have done it without her!
David

Samantha is always very helpful and personable, and I have and will happily recommend her onto others as she makes everything very easy. This is the second time I've used her and find her extremely easy and nice to deal with.
Hamish

Samantha Cranny provided us with outstanding service, she always went above and beyond to assist us with any questions or issues along the way. I think we took 4 years or so to finally purchase our first house but Samantha stayed in contact the whole time. We have recommended Samantha to many of our friends and have no hesitation in recommending her to any others that are looking to buy. We are hoping to buy an investment property in the next few years and will be going back to Samantha to assist us. My husband Brian and I think she is fantastic and extremely professional.
Joanna

Sam was passionate, honest and extremely knowledgeable on who provides what in the lending sector. We learnt a lot from her about our options, and we now have a great offset account with Homeside and a very manageable mortgage. Based on this experience, we believe that of all industries, this is one where a broker is essential to ensure you get the best result.
Mike

Samantha was absolutely brilliant in getting my first mortgage through. I had a difficult loan that was needed in a short period of time due to developers finishing a lot earlier than what was planned for. Samantha went above and beyond what any other broker or bank could have offered, while keeping me fully informed of what was happening and my options all through the process. I would have absolutely no hesitation in recommending Samantha and Smartline to anyone.
Michael

Sam was always available to answer any questions, gave serious consideration to my circumstances both now and in the future and even attended the bank branch with me to assist with the documentation process. I have already recommended her to a number of friends and continue to appreciate the ongoing information and her continuing availability even after settlement.
Nicola

I appreciated the friendly, efficient and effective customer service. I can't think of anything that she could do better. I highly recommend Samantha Cranny from Smartline to anyone. I found her to be extremely efficient, very easy to deal with and she knows her products well. I felt confident that she would get the best possible deal for us and the end result is we are saving thousands of dollars a year. She is generous with her time and genuinely enjoys helping her clients to get their finances right.
Raymond

We would highly recommend the services of Samantha Cranny of Smartline. The service is brilliant as it is transparent, accurate and timely. In addition Samantha treats you as an individual whose needs are priority one.
Geoff and Geraldine

I found Smartline Adviser Samantha Cranny to be extremely efficient, knowledgeable and helpful. She gave me solid advice in what to look for and pit falls to avoid when shopping for a new abode. The process of applying for the loan was made as simple as possible. I was given information on the best loan types available to suit my needs. Samantha saved me a lot of time and helped me to secure the studio unit that I am pleased to own.
Linh

We found Smartline very helpful to us! Our case was not conventional as we are self employed. We found ourselves very fortunate as we found a house we really liked and are now enjoying it very much. We are inexperienced in buying and selling houses and found Samantha Cranny very approachable with any queries that we had.
Lynnette

Samantha Cranny is a very helpful consultant, who always has a professional attitude. She kept us informed throughout the whole process and explained everything clearly. I have already recommended Samantha to a couple of friends after the smooth experience we had with her.
Alexander

Samantha was so easy going and helpful, explained everything along the way and kept us updated. I had gone through three brokers before I got to Samantha so I was extremely happy that she could help us. I would definitely recommend Samantha to friends, she facilitated everything that needed to be done and over exceeded my expectations in service.
Carolyn

Samantha was great. She kept us informed throughout the whole loan process. She worked hard getting the best loan for us and what would be best for our needs.
Diana

Dealing with Sam was a total pleasure she was totally committed in finding the right loan for us you were a true professional and we are truly grateful highly recommend you.
Mike and Sandra

Thank you Sam for taking the headaches out of my home loan application. You have enlightened me with using a broker as opposed to a bank, thank you for all your efforts, your personal touch made the experience stress free.
Kathy

Samantha’s product knowledge and understanding of commercial transactions saved us over $90K in interest and fees on the purchase of our new factory. The service was excellent and stress free. It goes without saying that we have no hesitation in recommending your services to friends and associates.
Kris

Thanks Sam your encouragement to refinance saved us heaps of money in interest and also the offset account will continue to save us even more so, you really educated us in how to make the most of our financial position and with nil application fees we will be highly recommending you to all and sundry thanks for persisting with us and showing us the light.
Kevin and Michelle

Sam’s software program was invaluable in helping us secure the best interest rate and product to suit our circumstances on the market. Thank you for all your help.
Darren and Bev

Sam thank you for all your assistance in the purchase of my first home you made the whole process easy for me to understand and headache free I highly recommend you to all my friends and family – thanks AGAIN.
Brett

I thought I would never be able to purchase my first home, as I did not have any savings Sam you’re a genius and thanks for going the extra mile.
Paul

Thank you Samantha for all your help, you have made life a lot easier for myself and John by going through you. It has saved us time and less stress than if we were to go through the banks ourselves. You made sure that we fully understood how the process works in purchasing our investment property and also explained what papers we were signing. We felt very comfortable and confident in dealing with you, and again thank you for all your time and we look forward to dealing with you again in the near future.
Sue and John