Testimonials

What Siobhan's clients say about her service

We have worked with Siobhan for a few years now - and are always very happy with the advice and outcomes achieved. We have recommended Siobhan (and Tracey who we have also worked with in the past) to many people, all of whom have been impressed with the level of service! It would never occur to me to not use Siobhan!!
Michael

Siobhan is lovely, friendly, helpful, goes well and truly above and beyond what is expected, knows her stuff and is just a breeze to work with.
Veronica

Excellent service and dedication to solving our convoluted finance issues. I am delighted to be a referee at any time for Siobhan Guillot, our custom will be hers for the foreseeable future! Thank you again.
Paul

Siobhan was superbly efficient and professional in helping me secure a mortgage. Siobhan promptly took care of any issues and was always going that extra mile to assist me. Always friendly and helpful on advice before, during and after construction and settlement on my property. I will definitely be recommending Siobhan to friends, family and associates who need any finance advice. Thank you for the quality and excellence displayed in the process of me purchasing my new property.
Steven

Thanks for Siobhan for answering all our questions in such a timely manner. She kept us informed the whole time and managed to fix an error the bank had made so quickly, and with a reduced interest rate. We are very grateful.
Brett

We felt that the service was fantastic, always contactable and available when needed. Siobhan just made it all happen for us, made it so easy as we are first timers at this.
Melissa

As a new permanent resident to Australia and new to the house buying process in Australia, Siobhan provided me with all the necessary advice, guidance and support so simplifying the process from my perspective and making it all happen A great end result.
Michael

Siobhan was more than helpful and always there for any questions or concerns. I found her so very friendly and professional. I will be telling everyone to speak to her from now on. So many thanks Siobhan for all your help and advice.
Jannah

Siobahn was excellent!! Never failed to please us. It took my partner and I around 6 months until we were ready to get into the market. Siobhan was ALWAYS on call and was ALWAYS more than happy to answer any of our questions. We are now in our home and she has called a few times just to check how we are traveling with repayments, etc. We also have a meeting this week to get life insurance set up! Fantastic adviser!
Tifani

Siobhan Guillot provided extensive information and provided options that best suited our family needs. She conducted herself in a professional and friendly manner and was always available to take our calls and quick to respond to our queries. We highly recommend Smartline and Siobhan Guillot, thank you for making this process so simple and worry free!!
Natalie

Siobhan kept me informed throughout each step in the process. I felt like she was working for me and I could see she was working hard to achieve the outcomes I was wanting.
Jessie

Siobhan was so helpful and made the transition of purchasing my next place very smooth. It was great that she was able to come and see me wherever l was.
Daniella

I have no hesitation in recommending your service to family and friends. Siobhan did all the leg work and explained to us step by step what was needed to qualify for our loan and kept us informed of what stage the loan was up to before the loan was finalized.
Sabbas

Smartline has been a one-stop solution for all my home finance needs. Being a first home buyer, I was absolutely clueless about how the mortgage market and lenders operate and after facing multiple problems with brokers and lenders, I decided enough was enough and on a close friend's recommendation gave Siobhan Guillot from Smartline a call. I explained my situation and the past problems I faced with my home finance applications and lenders mortgage insurance and she immediately stepped in to help. I cannot thank Smartline enough and especially Siobhan for her personal, dedicated and highly experienced assistance with my loan. Siobhan visited me personally at home and discussed my options and very clearly explained the products available to suit my budget and borrowing capacity. In a matter of days, my house and land loan pre-approvals were all sorted out and eventually the formal approvals too! I just couldn't believe that it would be that simple. In summary I would like to state that I have no hesitation whatsoever in recommending Smartline to my friends, relatives and colleagues as their service and expertise is outstanding and its good to have someone who makes things simple and easy for you, Thank You.

Trevor

Siobhan Guillot was absolutely outstanding! Throughout the entire transaction Siobhan constantly surpassed my expectations. Without Siobhan I simply would have been unable to purchase the excellent, 'blue-chip' investment property that I did. I cannot recommend Siobhan highly enough ... Even my conveyancy lawyer decided to contact Siobhan for mortgage advice on a property he was considering.
Stephen

Everything was taken care of very quickly when we were in desperate need of help, we couldn't have asked for more helpful service. Thanks so much to Vaughn and Siobhan. You truly saved our bacon!
Sian and Ethan

Extremely happy with Siobhas's help, guidance and most of all honesty. Her product knowledge is excellent, and I have used her services again since this loan settled.
Carolyn

I would highly recommend this service as it is very hard to compare loan "fine print" which Smartline do exceptionally.
Anthony

The service provided by Siobhan Guillot was professional yet caring. We appreciated her sincere advice on such an important financial matter as our mortgage. With hindsight we feel we were absolutely right to trust the advice and recommendations of Siobhan. We were impressed by the smooth operation of the whole house purchase process, including the mortgage search and application service. Many thanks.
Michael

Siobhan has helped us with two of our loans and has been a great help to us in so many ways - always willing to put herself out for us (even offering her husband to me to take to an auction!). I always recommend her to our friends. She's become quite a part of our lives over the past few years and I know we can call her anytime to ask about anything.
Anthony

We have been very pleased with the Smartline service, we met with a number of brokers and found Smartline to be by far the most professional. They not only helped us select the right product for our current needs but helped us consider our future requirements.
Paul

Siobhan Guillot has gone beyond the call of duty to help us out of a difficult financial situation and thanks to her due diligence our financial situation is no longer dire and we are now back on track with both our home loan and our investment home loan.
Susan

Siobhan went out of her way to make the whole process run as smoothly as possible. She visited our house outside office hours on a number of occasions with completed applications etc. which made life much easier. She was at all times professional, friendly and available and it was a pleasure to do business with her.
Steven

Very happy customer! All loans were set up smoothly. Settlement day went even better than planned! Thanks for all your help Siobhan.
Kind regards,
Rachel

Siobhan is brilliant. I have already referred her to my close friends and all are equally as delighted. She got me loans that other companies could not match. Her dedication and customer care has enabled me to make life changing decisions.
Ian

I found my consultant (Siobhan) extremely helpful and prepared to bend over backwards and go the extra mile to help me. I would recommend her to other people without any hesitation.
Susan

We liked the fact that we were able to arrange this loan in "our" time slot something that is difficult to achieve with young children. Smartline offered a great service and we were satisfied with the outcome.
Nickolas

Siobhan Guillot has been a business associate of my organisation for the past 18 months. During this time I have found her to be professional and willing to go the extra yard for her clients. These are core values that my business also prides itself by and because of this, combined with her excellent product knowledge, I wouldn't hesitate to refer my clients or friends to her service.
Cheers
Brent

My consultant was very helpful and friendly and was willing to explore different alternatives to make the most of my borrowings. I would recommend my consultant to anyone looking to refinance their home loan or taking out a new loan.
Amanda

Kept me informed throughout the process. Siobhan was efficient, pleasant to deal with and gave us confidence.
Chris