Testimonials

What Shirley's clients say about her service

My husband and I would like to heartily thank Shirley Kaya, and Smartline for being such a great companion in our first experience of owning our own home. The complete process of buying my first home would have been really difficult without Shirley's help. Throughout the whole time she was very friendly, understanding, caring, and she was able to offer us the right loan which we were looking for. Shirley is doing great job, we think she loves her work a lot, she works from early in the day to late at night, and she was there for us whenever we need any help.

Thank you Shirley and Smartline.

Prakriti and Pramod

Rebecca was a great help with all our questions. She was very happy to go over the paperwork with us to make sure everything was done right the first time. She is very realistic and full of knowledge. It was a pleasure to do business with her.
Robert

Shirley is a very nice person and went out of her way to be of help to ensure the loan was right for me. I would not hesitate to recommend either Smartline or Shirley to anyone of my friends.
Donna

Shirley is excellent - proactive, responsive and knowledgeable and also a pleasure to deal with. I've already recommended her to several people.
Karen

Thank you to Mrs Shirley Kaya, you really are fantastic at what you do and made my whole loan process a breeze!! Thank you again!
Basirah

When applying for a home loan, I approached numerous major banks including the bank I opened an account when I commenced work many years ago and the financial institute where I saved my term deposit. To my surprise both the bank and financial institute wouldn't consider my application even after banking with them for over 15 years. A friend who noticed my frustration referred me to Shirley Kaya of Smartline and I couldn't thank him enough. Not only was Shirley surprised with my story but she made me feel good about my accomplishment to save a deposit as well as assist me with finding me the right loan. She was very knowledgable and whenever I need advice on a loan of any type, she is always welcoming and full of useful information. I would highly recommend everyone to go to Smartline for loan assistance as there is a lot to consider and the people of Smartline really know what's going on.
Marianne

I would rec commend Shirley Kaya to any of my family, friends or colleagues.
Kurt

I had a few problems and Shirely went above and beyond. Having an experienced person took so much stress and grief out of my first home purchase. Shirely made herself and home available to suit my time line. Very impressed.
Nabill

I was overwhelmed with the process of buying a home however Shirley made it very easy. She was helpful, friendly and very knowledgable and put the information into simple terms for me to understand.
Melike

If it wasn't for Shirley Kaya's assistance and her patience to explain the painful processes of organising my first mortgage, I don't think I would be where I am now as a first home buyer. She was accessible and really helpful when the pressure was on and I didn't understand what was going on. I can't thank her enough!
Marianne

My consultant was a very professional consultant who kept us informed from start to finish. I feel they went beyond all expectations. I would have no hesitation in recommending Smartline to any of my friends or family.
Melissa

My consultant was very friendly and explained everything to me. She was particularly helpful when my solicitor made an error which caused problems with my mortgage coming through - she got on the phone straight away and sorted it out so that everything went through on the agreed date. She was particularly good when I had problems with the bank. She was also very good at keeping me informed of the steps and keeping me calm about the whole process.
Sorcha

Our consultant, Shirley, has at all times been of great assistance to get a good home loan deal, I liked the after hours visits and we will keep going back to her for future loans assistance.
Roderick

Shirley gets the job done and is very knowledgeable.
Mark

Shirley was great! My mother and I will definitely be recommending her to all our friends and relatives that are thinking about buying property.
Irene

We have used Shirley a number of times and she has been extremely professional and approachable.
We have referred other people to her and would not hesitate to use her again for any future financial requirements. We hold her in highest esteem and her diligence has allowed us to secure our home and look forward to further investments.
Antonio