Testimonials

What Teresa's clients say about her service

Teresa went the extra mile for us in order to receive the funding we required. She was very helpful, always contactable and kept us up to date continually. She negotiated with the bank on our behalf to get the rate and the setup that we required to suit our needs. I would recommend her to anyone who needs assistance to acquire a loan. She is a treasure!!
Rita

Teresa is totally on the ball and communication the best I have ever had with another individual. Hard to beat, this lady in excellence.
Louise

This is the second time Teresa has assisted me with my home loan. I have found her to be understanding of my needs and is very professional with what she does. I will see Teresa again in the future if I need more advice.

Joann

Smartline did all the hard work that I didn't have the time or knowledge to do on my own. My financial situation was complicated, but they came up with the solution.
Helen

Smartline were fabulous they did all the leg work for us and made refinancing our home loan very easy. Our adviser was just fantastic, and contactable whenever I needed to run something by her. I could not recommend Smartline highly enough. Thank you once again.
Hilary

Teresa is really great and makes the process very easy. She always provides good advice.
Janet

I was very impressed with the service and constant communication from Teresa. Her attitude was commendable. Teresa sourced the best loan for our requirements and particular circumstances, for that I am most grateful. I would not hesitate to recommend her and Smartline to my friends and family. Thank you Teresa.
Allan and Angie

Smartline took all the hassle out of refinancing our home loan. Teresa took the time and effort to find the product that suited us, as well as working in with our work, scheduling appointments convenient to us. Everything from go to woe was taking care of.
Bradley

Teresa has a friendly approach and nothing appears to be a problem. She is always happy to tell me 50 times what’s going on, and yes I have referred other customers to her or told them about her.
Kevin

Thank you for your wonderful service Teresa, and the great after service you provide as well. You are a pleasure to do business with.
Richard

We were so happy with our experience with Smartline and Teresa our Smartline Personal Mortgage Adviser. She was always available for any questions and she completely understood our needs and provided the right product to suit all that we wanted from our loan.
Adrian

Our adviser could not have been anymore helpful, she was great!
Robert

I found Teresa to be always contactable and ready to listen to anything I had to say, as this can be a very stressfully time, and she was very understanding. I will return in the future if I need to renegotiate my mortgage. I found the service outstanding. Thankyou!
Joanne

The best thing about Teresa Harrison is that if she thinks the loan you already have is a good one, she will tell you "don't change it yet, you still have a good deal."
Rosalind

Smartline saved us time and money, with their vast knowledge of lending products and excellent customer service, why would you go anywhere else.
Jason and Leah

Teresa provided a down to earth overview of the mortgage options and took the worry out of choosing a lender which suited my financial situation. Communications were simple and nothing was too much trouble for her. I had complete confidence in her ability to give me the correct advice in choosing a loan.
My son and his partner have recently purchased their first home after my recommendation to consult Teresa for advice on mortgage options for a young couple. They too were happy with her advice and personal approach.
Linda

Teresa has always conducted herself in a very professional manner together with personal service. This generated a mutual trust. I have no thoughts of utilising any other person for the service she provides through Smartline.
This was also verified when Teresa first started and Paul Dutton handled our affairs on Teresa's behalf. Paul's service was also excellent.
Eck

Teresa was absolutely great for us. Great empathy and warmth, and made us feel very comfortable. We were kept 'in the loop' the whole time, and the result was that we felt greatly valued not just as customers, but as people.
Sean

The service was great. We were able, through consultation, to obtain funding for a new investment, whilst maintaining the financial structure we wanted. The investment has been made with the help of financial planners recommended by Smartline. Thank you.
Helen