Testimonials

What Tracey's clients say about her service

Tracey spent a large amount of time with our loan and getting our refinance.
Dwayne

I was overwhelmed by the whole process of obtaining a lone but my Smartline adviser was extremely helpful in finding the right loan for me. I highly recommend Smartline for your next loan.
Bianca

As usual Tracey was a great help, Tracey has helped me with numerous loans over six years. A big thanks to Tracey.
Wendy

If it wasn't for our Smartline Personal Mortgage Adviser Tracey Kyle, my husband and I would not have been able to achieve the building of our own home. Tracey made it possible for us to get the right loan for our circumstances, and we are now living in the home we built. We have recommended Tracey to friends who are now her clients. We consider Tracey to be our family mortgage broker.
Gabrielle

I would highly recommend Smartline to anyone. Their friendly service takes all the worry out of all the financial dilemma. Thank you Tracey Kyle you're a gem.
Yvonne

Smartline offered great service to me. I had dealt with another broker who was difficult to contact, and took too long to get the ball rolling.
My Smartline adviser was friendly, always happy to answer questions, and understood my needs as a self employed applicant. I was most impressed with the ease and speed with which my loan was approved and settled, and now have the goods I need to really get my business off and running.
I would certainly recommend Smartline to others in need of the perfect loan.
Nicholas

We had a hard loan for Tracy Kyle to work with and we are forever thankful for everything she has done for us.
Wesley

I have meet Tracey Kyle on a number of occasions, she helped my husband and I get a home loan three years ago. Personally we would not go to anyone else but Tracey, she makes us feel important, and we are treated like friends, she keeps us up to date during the whole process. Thanks a lot Tracey, you always help us feel like we made the right choice.
Julie

Smartline makes sorting through so many loan products simple, we have financed, re-financed with a second property, and added a vehicle - all with minimal fuss.
Peter

Tracey took all the worry away for us when it came to refinancing our loan. She found us a better deal and will be certainly going back to see her in the future.
Melanie and Andy

The process was explained carefully and in terms that were easy to follow. Tracey Kyle made herself readily available and was very supportive.
Kerin

I felt the service provided by Tracey Kyle of Smartline was hassle free and the service was prompt and efficient. This allowed our project to proceed on time. I would be happy to recommend Tracey's service to any prospective borrower.
John

Just fantastic! Our consultant was wonderful and took care of every thing for us. The bank was slow to provide information and the paper work which we were being to stress about but Tracey Kyle our consultant had every thing sorted out before we knew it. Being first home buyers we thought there would be heaps of running around but Tracey was wonderful and took care of everything. Thank you so much!
David

Smartline is the smart way to find the best loan for you. The consultant was extremely helpful, explaining everything clearly and several times if necessary! He has become a close friend also so we are in a win/win situation. Good job Smartline - keep up the good work!
Frank

My husband and I used Smartline for our first loan and was completely happy with the service and information provided so we could make the best choices for our circumstances. We were convinced that we would use Smartline for our refinancing. Thanks Smartline and our consultant Tracey Kyle, she is so down to earth and knows what we want, Tracey gets down to Biz and knows our needs and wants, thanks again Tracey your great.
Angela and Graham

Smartline was exactly what we needed, being self employed and so busy Tracey Kyle our Smartline consultant made my life so easy. Nothing was to hard for her to do and follow up was quick and easy. I have already referred business to her as I never hesitate to support business people who know have exceptional customer service. I will definitely deal with Smartline again.
Paula

We would like to say that Tracey Kyle is a very lovely person to deal with - she is approachable, she listens and understands and she is friendly. We felt very comfortable and secure knowing that she had a strong knowledge of finances/lending/etc., and many years of experience. She helped us achieve our dream of building our own home. She answered all our questions in a simple and clear way that we could understand. She arranged a "no-stress" loan for us that was very well suited to our current financial situation. We thank Tracey Kyle very much for her assistance, and she will be our "family broker" for a long time to come!
Stephen and Gabrielle

Tracey was very professional and helpful throughout the whole process. I also felt that she was very authentic about the most viable options too.
Dianne

We were very satisfied with the service we were provided. We didn’t have many concerns but when we did it was handled promptly and we were informed quickly..
Helen

We found Smartline and Tracey Kyle easy to deal with, never being in the market for home loans before we didn't know what to expect and never thought we would even qualify with 3 kids and only medium income, but Tracey did the figures, and found the right lender to suit us. Tracey made sure we knew how to get all the right paper work, once everything was in progress. She gave us Jenny Jeff's contact to answer any questions we might have. Jenny was also fantastic always returned calls even for silly questions. Thanks Guys
Brett and Aretha

We were extremely pleased with the service we received from our Smartline consultants. They were very helpful and informative. Through them we were able to choose the best home loan to suit us and we are extremely happy. Thanks
Patricio

Tracey I believe went out of her way to sort out my problems that I was having with the conveyor.
Wendy

I had tried other loan brokers, but due to special circumstances regarding the construction of my home, I had to explain over and over again about my circumstances.
Tracy already knew about the scheme and was able to help me out right away without needing to explain anything.
Thank you Tracey Kyle and Smartline. With your help I was able to build my first home.
Tracey was excellent. She helped me out virtually straight away, where as other brokers I had tried took a number of interviews and much explaining to try and get across the special circumstances I was building under.
Without her help, I doubt I would be in the now strong financial position I am in presently. Not only do I now own my first house, I already have a large amount of equity in the property.
Thank you again Smartline, and a special thank you to Tracey Kyle. I would instantly recommend you to anyone.
Joshua

The personal and friendly service we received from Tracey Kyle was fabulous. She answered all our queries and provided reassurance right throughout the settlement process. No matter how may times we rang her. She is a credit to yourself and your organisation.
Michael

I would like to take this opportunity to thank Smartline and our consultant Tracey Kyle, for all the help and support throughout the period of purchasing our first home. We are a young couple with a little boy and no one would even look at us (i.e. banks). So I tried Smartline as the ' last resort '. Before we would have to opt to renting, and Tracey was great. She came around and outlined everything. It was fantastic. We are now in our own home busily working in the garden and our little boy has his own room and a backyard to ride his bike. We are extremely happy. Thanks.
Krista

We are really happy with our loan, everything went quickly and without hassles. Thanks heaps.
Peter