Real client stories
First home loan for first home buyers
Belinda and Andrew
Although Belinda and Andrew were able to borrow money to buy their first home, it was not enough to fund the purchase.
Armed with advice from their Smartline Mortgage Adviser Paul Jarratt, who was recommended by a friend, the couple discovered family guarantees and how this simple option would help make their first home purchase a breeze.
It was Paul’s use of plain language, which demystified the whole process, that most appealed to them.
“Our experience dealing with Paul was fantastic compared to the bank,” Belinda says. “He used simple, straightforward language that we could understand, he was very thorough, and he was able to see us after hours – we really appreciated that flexibility.”
“Even with the First Home Owners Grant and personal savings, we wouldn’t have been offered the loan amount we were seeking unless the loan was guaranteed.”
Belinda and Andrew both agree the process was far less arduous as a result of Paul’s assistance.
“So many of my friends who didn’t use a broker to purchase their homes found the process stressful,” Belinda says. “And most of them are in the same position as Andrew and I.
“With Paul, the process was more convenient and fun – he did all the hard work for us!”
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