Real client stories
Self employed couple refinance their home loan
Zyg and Tracey-Lee
For Zyg and Tracey-Lee, refinancing their mortgage to unlock their home’s equity was not the straightforward process they were hoping it would be.
The couple wanted to extend and renovate their home, pay off credit cards and invest with any extra cash; however, they needed to refinance to do so.
The Sobolski’s describe their first attempt at refinancing as an ‘unrivalled disaster’. They responded to a newspaper advertisement and the company couldn’t provide them with a home loan solution yet still charged them a fee!
Despite this initial setback Zyg, a self-employed maintenance contractor, decided to approach a low doc financier. But he was unimpressed at the application fees, the high interest rate, restrictions of the recommended mortgage and the ongoing mortgage costs.
"We thought ‘third time lucky’ when we contacted a major non-bank lender and were told it would be a great deal, only to find out we would be slugged with exorbitant costs and high interest rates again,” said Zyg.
Now disillusioned, the couple tried a Smartline Mortgage Broker who was recommended by a friend. “She listened to our requests and went away and evaluated our options, keeping in contact throughout the process. She took the pressure off us which was a relief and she responded quickly,” said Zyg.
"Ten days later, we had the loan we wanted and we even saved on application fees thanks to our adviser’s knowledge,” added Zyg.
The couple plans to extend their existing home to create more space for their two children. "Smartline came highly recommended and exceeded that recommendation. We have been so impressed we have started referring our friends,” said Zyg.
- More mortgage broker testimonials from our happy clients.
- Use our mortgage calculators now.
- Find out more about using a mortgage broker.
- Visit our handy guide to home loans.
- Find out how to save time and money, talk to a Smartline Mortgage Adviser now.
-
Our Lenders
Smartline's panel includes 25 of Australia's leading home lenders.
See all of our lenders
-
Our Awards
Smartline is an award winning mortgage broker voted Australia's top franchise.
See all of our awards -
Charities We Help
$10 is paid to a range of charities Smartline supports. $500,000 has been donated to date.
See all of the charities we help -
Mortgage Broker
FranchiseCall Smartline today on 1800 020 066 and find out how!
Enquire about our Franchises