Client Reviews

At Smartline we generate most of our business from referrals and repeat business from our clients.

Our aim is to delight you and ensure that your experience in arranging your home finance is a very positive one.

Following the settlement of each Smartline loan, we send each client a review to rate the service and advice they received, along with any comments.

Client Reviews

4.9 Average (25,305 Reviews)
  • 5
    24,373
  • 4
    705
  • 3
    106
  • 2
    73
  • 1
    46
  • 0
    2
18 August 2018

rob went above and beyond to help us I cant thank him and lou enough

Dominic S

Adviser - Robert Costabile

18 August 2018

Michelle S

Adviser - Mark Terhoeve

18 August 2018

From our first contact with Jason, he was always a pleasure to deal with. He was always available and prompt with his response in all forms of communication. Jason was always able to answer our questions and was a great help in our understanding the voluminous paperwork requested by the Bank. Jason was very proactive. He regularly checked in with us as to the progress of our situation. We were attempting a simultaneous settlement with another property which made Jason's negotiating skills very useful.

Mary-anne K

Adviser - Jason Thomson

18 August 2018

We had been to another broker who told us we wouldn’t qualify for a loan. A friend of ours had worked with Drew before and recommended us to him. We met with Drew, gave him the information he required and he came back to us with news that he had found a lender we could work with. He was prompt, efficient and professional. Highly recommended :-)

Yu-jie H

Adviser - Drew Hancock

18 August 2018

Emma H

Adviser - Cathy Anderson

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