At Smartline we generate most of our business from referrals and repeat business from our clients.
Our aim is to delight you and ensure that your experience in arranging your home finance is a very positive one.
Following the settlement of each Smartline loan, we send each client a review to rate the service and advice they received, along with any comments.
Rating Snapshot (31,785)
We had a wonderful experience with Stacey. She guided us as first home buyers through the whole process and was there every step of the way, absolutely going above and beyond what was expected. Couldn't recommend highly enough - Thanks Stacey we are so happy to be in our first home!
Chi Wai Chau
Not so familiar or experience with the process, details and charges. Communication is alright. Whenever I have a question, he will ask me to call the bank, however, the bank is pointing me back to the broker. Not so happy about that. Will need to improve.
The end result was great....the enormous amount of required information was testing at times, Manish helped to smooth the process out as best as possible.
great experience best people
Really not much to improve on with Luke. He knew exactly how to engage with both my wife,son and I. Will definitely recommend to friends and/or get in contact with in the future.
Katarina was beyond amazing and kept working on a finding a lending solution for us based on our circumstances. Her communication skills should be the envy of many and we couldn't recommend her or Smartline enough!! Very happy customers again!!
After experiencing Jimmy first hand hes the only man I’ll ever use again for any financial or home loans. Jim went above and beyond to help me out with everything.
Jillian kept me informed throughout the whole process and the service I received was highly efficient and very professional.