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Suite F, Level 1, Octagon Building, 110 George Street Parramatta, NSW

Client Reviews

What Aaron’s clients say about his service

Aaron was an absolute pleasure to deal with and made the entire process extremely easy. We have dealt with other companies in the past and it has been a terrible experience.  Aaron assisted us through each step of selling our property and securing our new property seamlessly. He was always available to answer any questions we had and even with a shorten settlement Aaron was able to ensure that we had all of home loan documents arranged in time.
We couldn’t speak highly enough of his professionalism, advice and above all friendly nature.
We have already referred his services onto friends and will continue to do so in future.

Aaron is the ‘Master of Mortgage’!  He provided a fantastic  and painless experience from start to finish! We are so blessed to have found him through one of our friends. Would not deal with anyone else! Thanks Aaron. You’re a legend.

The process was smooth and incident free with no surprises.  We have re-financed previously on more than one occasion and this was our best experience, I cannot fault it.  Nice job Aaron!

Aaron is the best mortgage broker I have ever dealt with.

Aaron arranged our previous loan also, now we’re back again. We’ve also recommended him – and passed on his details – to three friends.

Aaron was fantastic with the information he provided, was readily available when we had questions, and even came to our house on New Years Eve to sign the forms with us to make sure that we would have our loan settled when we needed. I would definitely recommend Aaron to our friends and family.

Aaron is great at his job, and always pushes to deliver on time. I would highly recommend him to any family member or friend.

Aaron was a great help. Very easy to talk to and guided us through what has been in the past a lengthy and difficult process to obtain a mortgage. I will and have recommended him to friends and family and will definitely use him again when the time comes.

Aaron was great all the way with us, as he has been in the past. Aaron stayed with us, guided us through the process and ensured everything happened when it was supposed to. Stress free and we ended up with a great deal. We would not hesitate to use Aaron for all future loans and not think of using anyone else.

I have dealt with more than a dozen lenders and mortgage brokers over the last 10 years in purchasing and refinancing properties in 4 states and 2 countries. I am pleased to be able to rate Aaron Sainsbury of Smartline as the very best broker I have dealt with. His ability to find a suitable loan and get it over the line in very quick time for a very complex application can be regarded as an exemplary effort. Thank you very much.

Aaron was very friendly and comfortable to deal with, he was upfront, honest, and always contactable. This is the second time I have used Smartline and Aaron and would highly recommend him to fellow friends and family members.

Smooth process, banks slowed down the exchange, but that’s what they do!

Aaron helped us with our mortgage on our first home almost 9 years ago. He has always been in contact with us regarding our loan so when it came time to refinance with another lender there was no question as to who we would call. We have always found Aaron’s advice to be sensible and relevant to our family’s financial needs. Thanks Aaron!

Aaron has been a great help to us and has supported our needs all the way. He adjusted our application as required to suit our circumstances and ensured we received what we needed from the bank. I have already recommended Aaron to others and will continue to do so. We cannot envisage using anyone else, thank you!
Matt & Geraldine

No complaints great service. Immediate response from Aaron and Maria. Wouldn’t hesitate to recommend.

We have been fortunate enough to have had Aaron as our advisor for a while now. We have recommended him to our family & friends, several of who I know will only deal with Aaron. Can’t say I blame them!

Our adviser was very helpful in choosing the right product for our circumstance, it didn’t matter how many times we had questions or how silly they were these were always responded to.

Aaron provided an honest, efficient and reliable service that met and exceeded our expectations of an advisor. We would highly recommend his services to anyone who asked. Thank you

Aaron is a very friendly and competent advisor. We know that he honestly sought the best loan for us, and were so impressed at many points through the process by his knowledge of the contracts and products. Couldn’t recommend him highly enough. Maria (Aaron’s assistant) was often responding to emails late at night. She deserves a raise!

What I liked most about Aaron was the personalized service and that I did not have to leave my home to sign mortgage documents.

Very simple process from my end, Aaron gave me all the info I needed.

Aaron has been nothing but professional and very helpful throughout the whole process, he was easily contactable if we had any questions and nothing was to much trouble. I would have no problem recommending Aaron to anybody who needed help with finance.

The BEST!!! 9 years of Great Service Would not go any where else!! EXCELLENT Service.
Betti & Glenn

Aaron was very professional and though and his offsider Maria was excellent in keeping us up to date on how things were progressing.

My advisor Aaron Sainsbury and his offsider Maria Scida were of great help. They both did more than they were suppose to do. They were absolutely amazing

Aaron has been a great help to us – He has provided the service beyond our expectations – I would strongly recommend Smartline.

Aaron was fabulous.. truly appreciated his support

Aaron has been sensational – keeping us informed of the progress all the way through our sale and purchase as well as always being available whenever we had questions. We have already recommended him to many friends and family and will continue to do so.

Aaron is most efficient, courteous and extremely knowledgable. Our intention is to continue with Aarons advice and expertise, we would not consider seeking finance elsewhere. Regards, Ric

I was very happy with the service Aaron provided. I shopped around and whilst I was able to find equivalent interest rate, I was happier to lock in a longer term than other banks and Brokers were able to offer. There was a bit of stuffing around with the chosen institution that were not very flexible with the presented documentation, but Aaron assisted through this hassle to solve the deadlock in any case. I will go back to Aaron next time without hesitation. He helps out with my research also by forwarding the odd Residex / Financial reports on particular suburbs that he knows I am interested in. Thanks Smartline !

Aaron was very helpful and as our purchase was going through just before Christmas he did very well to have everything finalised. No changes required

My wife & I were recommended Aaron Sainsbury from my parents, who he also helped set up a home loan. We have been extremely impressed with Aaron’s professionalism and helpfulness. No matter what the question, Aaron was always willing to help. He definitely made the purchasing of our first home an easy experience. We highly recommend Aaron to anyone looking at getting a home loan. Regards, James & Belinda

Thank you Aaron for all the help you provided us with our loan. We had many hurdles to jump with the bank however you made this easy and kept us informed daily on the progress. Thank you again for your outstanding service!

Aaron Sainsbury is always there to offer valuable advice and service and ensures we are kept updated on what is happen with the rates in the current market as well as the best option out there.

Aaron is fantastic as we can trust him to organise everything and know that it will be done on time. He always gets back to us quickly if we have any questions. Aaron has saved us a lot of time.

Simply great service and support from A-Z

In all our dealings with Aaron he has given us never ending support!From buying our first Home to changing products with our Bank. He sends regular emails to keep us up to date with everything! We LOVE our Broker!

We love Aaron because he’s such a  smart cookie!! He’s always so prompt, genuine and just all round clever! He’s always helped us honestly and very conscientiously! He’s been busy helping all our big dreams come true!

Aaron has been excellent this is the 2nd time we used Aarons services to find the right mortgage for us as he has kept in contact, he responded to my queries with urgency and contacted me as soon as he had news about our pre-approval

Aaron made the stressful situation of applying for a loan and buying a house much easier. It took us about three years to finally commit, but Aaron was always willing to support us as we needed. He gave us good advice that ended up saving us thousands of dollars. We would recommend him to our friends.
Karina Griffiths

Efficient, timely, uncomplicated, gained the best mortgage deal for me.

Aaron, was a huge help in getting the finances required to buy my second investment property. He helped with every step in the process and went beyond what was required of him.

I’ve been dealing with Aaron Sainsbury since the purchase of my 1st property back in  1995. Aaron has helped with mortgages for my first house, my 2nd house, 3rd house, 2 investment properties and most recently my own property since a recent divorce. I’ve always found Aaron approachable, knowledgable, friendly, very easy going and honest. he does a great job!

Nothing was ever a problem,  Aaron was very prompt at answering any enquiry I had. Great service and advice.

I’ve dealt with Aaron Sainsbury for quite a few years now, I always find him professional & helpful. He makes the process simple and I would never contemplate doing it myself when someone as capable as Aaron is there to advise.

Aaron never gave up in trying to get me a lender. My case was a little difficult due to the way my reported salary had been arranged for a number of years, in the end due to the changing of lender mid stream he saved me over $11,000 in mortgage insurance. He drove my signed contract to the lender to get it in as early as possible as he understood I was incurring late settlement fees, willing to go that extra mile…….

I have had a great experience with Smartline and would recommend Aaron to all my friends and family.

Aaron helped us out above and beyond our needs. We would recommend him to any and all our friends if required.

Best mortgage broker experience we have had so far.

Aaron has helped my partner and I to purchase the exact home that we were after. Aaron always stays on top of market updates and subsequently keeps me well informed. I would like to take this opportunity to thank Aaron for all his hard work and dedication to getting us over the line! Great work Aaron!

Aaron has been remarkable – prompt, courteous, efficient and friendly. He will always get our business as his level of service is outstanding.
We have been with Smartline for a few years now. After being mucked around by banks time and time again, it is refreshing to know that if I have any questions or issues at all, Smartline don’t hesitate to help. The service you are getting with Smartline is second to none. I highly recommend using their services to help sort through the jungle of loans out there.

The loan comparison table that I received was much appreciated.

Aaron deserves an 11/10. He is a great communicator, keeps in touch post loan with market updates and statistics. It’s no wonder Smartline is regarded so highly when you have advisers of Aaron’s caliber.

Our adviser saved us more than $14k in mortgage insurance versus a deal offered by one of the big banks. It turned out we did not need any insurance since we had enough down payment. Just really poor advice from the bank and real great help from the adviser.

I would highly recommend Aaron Sainsbury from Smartline. Aaron was highly knowledgable when it come to available mortgage products and what loan would best suit my needs. Aaron was always reliable and available when required and nothing was too difficult. This was my second home loan Aaron has assisted me with and his advice was very valuable. With today’s uncertain economic times Aaron’s advice has helped over the past years save a substantial amount of interest on my loan, his advice to refinance also resulted in substantial saving on my monthly repayments. I would highly recommend Aaron Sainsbury if you are looking for a home loan or to refinance.

Aaron was very helpful – he kept us up to date on what was happening and followed up on any questions we had. He took the confusion out of the home loan process and also took care of any time-consuming to-and-fro processes with the bank. We’d happily recommend to our friends.

I constantly asked Aaron stupid questions, but he was only pleasant and always responded perfectly, in a language I understood. I have since recommended him to three people.

Great service! Adviser readily contactable whenever I had any queries. Always got back to me in a timely manner whenever I requested some investigating be done. Always kept me well informed throughout the loan process. Was always willing to travel out to meet me. Very professional.

Aaron Sainsbury made a rather complex undertaking (changing a home loan) very straightforward. He returned all phone calls and emails promptly and kept me informed all through the entire process.

The loan process was made so easy and painless. Aaron kept us advised throughout the loan application.

Professional yet friendly service. This is the second time that we have used Aaron and would not hesitate to use his services again or to recommend him.

This has been the second time we have used Smartline (Aaron Sainsbury) and we have had excellent services both times, with great follow up on whether the loan had met our expectations.

I have used Smartline on two occasions and found them up to date with all aspects of the market place and banking needs. I would have no hesitation in recommending Smartline to all my friends and business associates.

Friendly and approachable staff who helped answer all questions and who tackled any issues promptly and kept us informed of the process(es).

The personalised service was very much appreciated. You went out of your way to ensure that everything went smoothly. I would have no hesitation in recommending Smartline to anyone.

All the people at Smartline were helpful and friendly and kept us up to date with the process. Thanks very much!

My wife and I found the Smartline service delivered, to be exemplary in their professionalism and would have no hesitation in recommending Smartline to our family and friends.
Richard and Lyn

Aaron Sainsbury was very professional and helpful. We required the loan in a very short time and I feel Aaron did everything he could to speed up the process. I would highly recommend him to others.

Aaron was fantastic with everything. He came out the same day that I rang him and he was able to explain everything to us in plain English. He was able to take us through what was best for us and why without making it difficult. My daughter is again looking at buying another house at the end of the year and will definitely be using Aaron to find the best option for her.

I would also like to mention that your submission was perfect. Thank you for putting great effort into your work, and making my job a lot easier. I definitely will not hesitate to pick up a loan submitted by yourself.
Ranika M. of St George.

We were impressed with the personal service provided by Smartline, the out of hours meetings, step by step information on what was happening and the speed in which matters were dealt with.

I am very grateful for the professional and fast service provided by Aaron. He made a very stressful period (the purchasing of a new loan and the paying out of my ex-husband) calmer and less worrying. I was able to pay out my ex-husband and keep the family home for my children and myself. Aaron’s patience and good humour with my nervous anxiety helped me carry on. I thank Aaron and Smartline and recommend them both to all my friends. Thank you Aaron and Smartline.

I appreciated Aaron taking the time to discuss with my wife and I the needs we had and finding the loan that best met our needs.

I found our consultant to be incredibly knowledgable about the products he promoted. He informed us in advance of any obstacles we may occur so there were no surprises which made it as stress free as buying a first home can be.

I would like to thank Smartline greatly for their assistance in helping my family find our dream home. And would gladly recommend them as a fantastic lending solution.

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