Client Reviews

Debasish K

Ben E

Yee King H

Rosemary K

Alex was incredibly attentive from the very first call I made to him. He was recommended to me by a family member, who assured me I would be thrilled with his help, which I was. I couldn’t believe how flexible he was with me living in Wagga while he was based in Sydney but the process felt easy and I felt supported every step of the way. Heather was just as efficient and helpful, even when I made a mistake on my paperwork. She always kept me up to date and organised, and was a delight to hear from. I can’t thank you enough for making my first property purchase such a breeze.

Danny K

Chee Ian K

What I really like about Alex is that he offers topline quotes quickly so you have the requisite info you need to make purchasing decisions quickly. He is adept and quick in understanding your situation and getting the best deal around for you. He is also patient, reasonable and easy to talk to and deal with. Glad we used him, he’s a safe pair of hands.

Chee Bong L

Andy K

Judy K

Louisa T

Alex and his team (Heather) is always on top of what is happening and answers any questions I have with accuracy and on a timely basis. It gives me comfort the financial side of things are always in order.

Kaliyann, Peter

Before meeting Alex, we had another adviser who was helping us with set up a loan for another property and unfortunately the experience was terrible! For our investment property, we decided to go with Alex who was recommended by a close friend of ours. From the moment we met to the purchase of our property, Alex has been outstanding throughout the entire process! He has made everything so easy and always tried to find us the best deal. Alex from start to finish has been consistent, patient, knowledgeable and super friendly. His colleague Heather has also been amazing, always keeping us up to date with the progress of our loan. We honestly couldn’t have asked for a better team to do the job! Thank you soooooo much, we’ll definitely be raving about you to all our family and friends! 🙂

May R

My adviser is very knowledgeable about the property market, and provided good advice to which I really appreciated. Alex is a very personable and accommodating, I considered extremely lucky to have him helping me with my recent property purchase.

Anoymous

Alanna N

Alex always goes above and beyond to look after my mortgage needs and meticulously reviews the products to make sure they are the best fit for me. He is always available, reliable and fast in his service. I know I can always trust Alex to look after me. Alex has guided me through my investment journey and explained to me many useful and relevant tips about structuring my mortgages. I am very grateful to Alex for all his fantastic work.

Sophia

Very helpful, prompt reply, efficient and professional

Bobby P

This is the second time Alex has advised me and taken me through the entire mortgage loan application process and his quality of service has remained very high.

David M

Alex is extremely professional and he and his staff kept us updated throughout the whole process from start to finish. we are extremely pleased with the product he introduced us to and will call again when we need more advice

Pei Sing C

Alex understood my situation and was able to offer the best solution to achieve the desired outcome. He was also very responsive.

Weruscha P

Alex Woo has been my adviser for over 4 years now and he has assisted me with quite a lot in this period. Alex helped me obtain my dream home as well as restructure my investment loans. Every dealing with Alex and his staff is easy, stress free & I always feel like a VIP. Whenever I need guidance or advice I don’t hesitate to go to Alex. I often recommend Alex to friends and family & they tend to stick with their bank cause they think it’s the easiest thing to do & only when they go through hrs of paperwork headache, rework etc do they realise that they should have listened to me. Alex knows the market, his products and always selects the right product based on getting to know his customer & he & his team take all the admin nightmare on for their custimer. I myself was a financial adviser in a previous life & I worked with many but I can honestly say Alex Woo is the best I’ve ever experienced and I am so happy my friend recommended him to me!

Amy M

Very personable and knows the market and products. Exceptional ability to provide professional service every time.