What Ben Dennis’ clients say about his service
Ben was just great and always on top of things.
Ben is always helpful, keeps you up to date with what is going on and is particularly good at simplifying the process and explaining everything in a clear and easy to understand format.
We were very happy with Smartline and in particular our adviser, Ben Dennis who went above and beyond to explain everything to us in a no nonsense and easy way for us layman who are first home buyers! He was contactable at any time and even made after hours visits to make sure the process went smoothly and we got all the paperwork in order. I would highly recommend him and Smartline to all my friends and family.
Ben kept in touch with me over 12 months during our changing circumstances and was always on the lookout for deals that would suit our needs. He was very professional, approachable and available all hours. I’ve already recommended him to two colleagues! Thank you Ben for being so patient and flexible. Kind regards,
Caroline and Simon
Ben is an absolute legend, even when ING Direct messed things up, he kept us informed and resolved the situation in good time for us to make our purchase- I would recommend him highly.
Ben’s level of customer service is great, he works very hard and keeps you up to date along the way. Very happy with the outcome.
Outstanding help from Ben who went above and beyond to help me obtain my loan. Working against the odds he pulled it altogether at the crucial time due to his expert knowledge of the industry. He was completely professional, focussed and kept me fully informed along the way. Thank you Ben.
Hello Ben, Its little more than a month now and we now feel settled. I want to take this opportunity to thank you for all your guidance through out the transaction. This being our first property navigating through the process and getting financial guidance from you was quintessential. It’s been a pleasure. Will keep in touch! Best Regards,
Kamalesh and Shreedevi
Ben was very efficient and friendly. We had our whole mortgage deal worked out within a couple of weeks.
Ben was always available when I needed him he explained things very well he went out of his way to pick up documents as I couldn’t get time off work.
I was very impressed with the level of service, and the effort Ben put in to achieve the deal we received from the financial institution we refinanced with!
We recently did our second mortgage with Ben from Smartline, he made it easy and came out a few times to see us and get all the paperwork sorted out. Definitely will come back to him again.
Very efficient and a pleasure to deal with. Thank you very much Ben!
Ben was excellent. He went out of his way to make himself available and to respond very quickly to our needs.
He was simply fantastic with my purchase, then followed it up with another investment loan I had.
Ben was always contactable, he followed up, and was always willing to explain things in a different manner to assist us in understanding the details. The Smartline advisers are wonderful and as we were referred to one, we have since referred a family member who bought their first home with their assistance.
Ben’s customer focus was impressive, he was a pleasure to deal with, thoughtful and responsive in a complex situation. Ben did an outstanding job and I would recommend him to my friends and colleagues.
We had some tough deadlines and issues with banks. But Ben was helpful through the whole process. even though we had a 2 hour time difference Ben was always contactable and he got the Job done.
Ben is providing his service with great professionalism. He is knowledgeable about all aspects of the home loan market.
Ben was extremely professional and had outstanding knowledge about all products available. He informed us with enough information to help us make the right choice but made sure not to overwhelm us either.
Ben Dennis organised a mortgage for my investment property recently. Ben made it an easy, hassle free and quick experience. I got a great rate on my mortgage and am extremely happy. Would highly recommend Smartline and Ben Dennis in particular.
I was extremely impressed with the professionalism of my Smartline adviser. I was kept informed at all times. From a lay person’s perspective, it was wonderful to have an adviser who appreciated I was not from a financial background and so explanations were in terms which were easily understood. I would highly recommend Ben Dennis and Smartline.
Ben Dennis followed the loan process all the way through even coming down to ANZ Dee Why for final signing of paper work. He called me on every occasion to let me know how everything was progressing. He continues to advice me on money matters and his knowledge in real estate and finance is 100%. I have recommended Ben to my business partner Ross, and they are well on the way to making Ross’s monetary life MUCH better. GREAT WORK
A good trouble free experience
Ben went above my expectations, was very hands on. I felt like we were getting real tailored service, not just an application being fed through the processing machine. Thanks! I’ve already recommended Ben to many of my friends and colleagues, because of the excellent service he provided.
Ben made the whole process of obtaining a loan easy, he took care of all the details and liaison with the bank, while keeping me fully informed throughout the process.
Ben, provided me with great information, was very flexible around when he could meet me, and assisted greatly in each step throughout the process. I felt well informed and knew what to expect at each step along the way. I have already recommended Ben to friends and family. Thanks Ben, really appreciate the guidance and new loan.
So pleased that we were introduced to Ben – not only did he “go the extra mile” with everything, he spent an afternoon of the Public Holiday with us both in order to ensure our loan application would be dealt with as quickly as possible. His knowledge and commitment to finding the right solution was clearly evident, and he even accompanied us both to the ANZ Branch to help facilitate the approval process. His professional approach and courteous attitude throughout the process ensured that our experience was a pleasurable one, and we would certainly have no hesitation in recommending Ben to friends and family alike!