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Castle Hill NSW 2154

Client Reviews

What Craig’s clients say about his service

Craig provided an excellent and professional service through the loan process ensuring that at all times I knew what was going on. Thank you Craig for making a difficult process simpler.

Craig has provided us with service and assistance that has exceeded all our expectations. He has displayed unwavering professionalism and dedication. He is a credit to the industry and we will always consider using Smartline for financial assistance because of the service he has provided.

Craig is a really personable guy, someone you instantly feel comfortable with. He is contactable at all times, keeps you informed, is willing to do whatever is needed and gives you the feeling that he is working for you, not for anyone else. All of that is important to me, so thanks for that.

Craig O’Meara is the best mortgage adviser. He has helped us on every step of our financial matters.

Craig is an absolute star. He is the consummate professional and really gave us full confidence in his capabilities and customer service. I wish there were more people like Craig in the service industry. He is an example to all.

Craig O’Meara is an excellent advisor and we are very happy with his service. We would highly recommend him.

Craig was by far the most competent broker we met. He was able to explain clearly all our options and provided and excellent service.

Craig has always shown genuine empathy and willingness to meet the specific financial needs of our family.

Excellent service – couldn’t ask for more

Craig offers the most professional personalised service that makes you feel that you are his only client. He is always available to answer any questions and give you the most honest and sincere advice. He delivers with a friendly smiling face and is genuine. I highly recommend him!

Craig is a proactive guy who has been of great help to us over the years.  Craig has provided various options and models to allow us to get the best deal

Craig was the link between me and the bank. I was able to ask him the dumbest questions and he was unfailingly polite and helpful. He was recommended to my daughter from three independent sources and his assistance to her recently was second to none. Thank you Craig.

Since the first time I met with Craig over 20 years ago to reorganise my loan requirements he has provided a professional and friendly service that has saved me time and money. He is always available to discuss options for new ventures and financing those ventures and provides a no fuss service. i have recommended Craig to friends and family members who continue to call on Craig for their finance needs. Craig is highly recommended for the service he offers.

Craig was amazing he helped make buying our first home easy.  He worked hard to help us and was always available to answer our questions and ease our anxieties.  Thanks.

I felt Craig went the extra mile for me to get the loan approved. He was  genuine confident and professional , Always retuned my calls and gave me updates on what was going on. I would definitely recommend Craig to anyone needing a home lone or expert advise.

Craig obtained my first mortgage over seven years ago when no one would touch me with a 10 foot pole.  And over the last seven years he has been in regular contact and has helped me to refinance on two occasions (one for debt and the next for home improvements) in that time, all in a quick and timely manner and with very pleasing results. I have been so happy that I have recommended Craig to a number of friends over these seven or so years.

Craig has never failed to achieve what we have asked him to do.  And has always done it with a minimum of fuss and bother.  We could not be happier with his and his staffs services.

Craig offered a professional and friendly service.  Everything went completely as planned and we were informed the whole way through the process.  Great service.

Craig has assisted me with choosing my home loan on two occasions and always gives a high level of customer service through his friendly attitude and willingness to explain anything I didn’t understand. I will continue to use Craig in the future and recommend him to family and friends.

He is always professional and courteous and makes you feel like a person not just a number. He is always willing to fit into our busy lifestyle and is only  a phone call away. He keeps us up to date and has always achieved the best deal for us.

Craig is honest, genuine and an expert in his field and these qualities give his clients confidence in his abilities.  He always keeps us up to date on movements and news in the market without being pushy or overbearing. His service to us is the perfect blend of relevant communication without pressure.

Craig always works efficiently and tells you how its it. He always has my best interests and my circumstances as of the greatest importance. I wouldn’t have a home for my family if it wasn’t for Craig’s hard work. I would always go through Craig and ask for his advice and know that I could trust what he is doing and saying.

Craig is our families Mortgage Broker. The relationship he has built with other members of my family meant I trusted him without reservation. I will definitely go to Craig for all future property ventures and continue to pass on his contact details to family & friends.

As first time homeowners, Craig has given us the knowledge and support required to make decisions on our mortgage. He kept us informed throughout the entire process. He made it easy and painless to buy our first home while saving us money!

Craig is a genuinely helpful adviser. We trust him, and we wish the very best for him. And we will come to him for advice again. He’s an asset to your brand.

Craig made to process very easy.  Asked questions to check the amount required.  Quickly addressed and resolved my concerns. And kept communications up to date and relevant.

Craig has always been professional in my dealings with him and I have been extremely happy with the advice he has provided me and have recommended him to family and friends without hesitation.

Craig was fantastic. It could not have been better. Prior to being recommended to use Craig, I used another mortgage adviser and I was really disappointed with the service. Working with Craig to get a home loan was the easiest part of buying my place. He was professional, keen to help and very responsive (in fact, he would follow me up – not the other way around). I can’t speak highly enough of his services.

Craig has always been ready and eager to give us any guidance and assistance required.  Craig has had the intelligence to investigate options suitable for us, not cookie cutter options, and then give us the space to make our own, now informed decision.

Craig puts up with me and my requests any day at any time. I believe he has a designated room in his house for files, research and time away from his family for long phone calls. Craig remains enthusiastic, patient and respectful. Craig, fantastic guy, great morals and family values.

Craig gave me hope that I had lost and never doubted that we would get the loan to buy our house.

Craig is always very approachable and with his previous experience in the banking industry has a fantastic knowledge of all the great Smartline services and products.

We have had several loans all through Craig O’meara and everyone of these have not been easy. With extra paperwork and many phone calls and emails between us,  it is never a problem and Craig always seems to sort it out!

We have dealt with Craig since he first joined Smartline.  He has arranged ALL our home and investment loans on several properties and continues to monitor the financial markets and keeps us abreast of opportunities.   He forwards  Smartline Reports.   Won’t use any other broker and refer him to friends.

Craig O’Meara is the best adviser for us. He went extra mile to help us. Very professional and very reliable. I will again seek his advise again in future financial needs. I will recommend him to my friends and relatives.

Craig was not only informative, he was sympathetic to all my concerns and gave me step by step information concerning the progress of my loan. I have already recommended him to my family and friends and I have saved his phone number for future reference. He truly is a credit to Smartline.

Fantastic, personalised service all through and after the application process. I would highly recommend Craig.

I would just like to thank Craig for everything that he has done for us. We would recommend Craig to anyone that is buying a property.

Craig O’Meara was a pleasure to deal with and he saved me lots of time as well as money. I initially approached my bank and my case was stuck in the ‘too hard’ basket. I struggled to get a return phone call from my bank. Craig was the exact opposite! He kept me updated every step of the way and made sure the bank had approval and settlement completed within my required time frames. Craig was also successful in structuring my loan in a way that avoided me having to pay a quite substantial break cost ($8000!). I would have no hesitation in recommending Craig.

Craig from Smartline’s true value is the knowledge of the banking industry he brings to the table. Having an understanding of processes and bank requirements ahead of an application is invaluable.

Craig was always available for any questions we needed answering and helped us find the right home loan in a way we found easy to understand. Thanks Craig.

Craig was VERY helpful and obliging.

My Smartline Adviser, Craig O’Meara is an excellent operator who is well informed and extremely communicable. Nothing is too much trouble and all the preparatory work was done for me. I would highly recommend Craig to all my friends and associates.

My adviser was excellent. He was very patient with my numerous questions and he kept me informed about where things were at. I will highly recommend him to friends and colleagues.

The service was excellent and I would have no hesitation in recommending Craig to other people.
Many thanks for your help.

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