With more than 22 years of banking and lending experience, Donna Campbell understands better than most the importance of working closely with her clients to assist them to achieve their goals and dreams.
For Donna, that means providing a level of customer service that is rarely found in any industry these days.
“In providing the best level of service that I can for my clients, I’m very mindful that it’s often the little things that can make the difference to a clients’ experience of my business,” Donna said.
“That’s why I place such a high importance on being as contactable as much as possible, returning calls quickly and being flexible in arranging meeting times with my clients.”
Donna’s clients – from first homebuyers, investors and those looking to ‘trade up’ or downsize – benefit enormously from her considerable experience in what can often be a confusing and time-consuming process.
“I think it’s essential that my clients feel at complete ease with the process and know they have someone on their team who is more than happy to explain everything to them and who will take the hassle out of the process.”
Donna’s mortgage broking business is based in South Morang, but she is fully mobile and services all northern metropolitan areas and surrounds including but not limited to Epping, Yarrambat and Hurstbridge. As part of her premium service, Donna is extremely flexible with her working hours.
