Mortgage Brokers Altona North

Arthur S

Michael B

I have utilised the services of Emmanuel on several occasions and have always found him and his advise to be of the highest quality. I would strongly recommend Emmanuel and Smartline to all who are looking for a better finance deal than offered as standard by the Banks. And isn't that everyone. Best regards. Michael Bosanko

Theodoros M

Emmanuel provided us with the highest level of professional service. He reminds me of the conscientious and trusted bank branch manager of the days of old. He made the clients(my wife included) comfortable with his knowledgeable navigation of the processes of the loan application system. If Emmanuel ran the local Bank branch, I would be his customer for life! Good work! Excellent service! And once again, thank you!

Suzanna, Theo M

Emmanuel not only showed a genuine concern for his clients(my wife & I)but provided a level of customer service which I found reminiscent of the Bank Branch Managers of a time gone by. One which no new age manager I have come across can do. I really cannot fault his processes & struggled to not give him 9's ! It had to be 10 ! He really did make us feel comfortable & not nervous with some of the things that seemed overwhelming at times. Great work, excellent service & final outcome!

Chris Y

Francis D

Emmanuel was very patient throughout the searching and purchase of a property and made me feel comfortable with sound recommendations.

Kathy G

My settlement can only be described as BAD! My broker did everything in his power to try to fix the mistake made by the bank on my file and even came over at 8pm on a Sunday night to sign up amended documentation.

Chris Y

Emmanuel goes beyond the call of duty and it is great to know that someone as passionate as he is to help has got your back! Highly recommend Emmanuel. Chris

Cameron B

Emmanuel was extremely knowledgeable and explained things very simply which was a great advantage to us because we fully understood the processes and our loan being first home buyers this was extremely important to us. we thank Emmanuel and smartline for their assistance Bec & Cam

Maria P

Being a first home buyer, I lacked some of the knowledge required to purchase a home, apply for a loan and organise and a Conveyancer. Emmanuel provided everything I needed and more. I had all the confidence in the world knowing Emmanuel would source the best product for me and I could relax a little in this exciting yet nervous time. Thanks Emmanuel

Dimitrios P

Emmanuel did follows up , explained step by step, Always available. Great Honest service

Theodoros M

The level of service provided was excellent. The assistance with the documentation & loan process was all done in a manner that made me feel comfortable that everything was in order. The adviser was always willing to come personally to answer questions and to ensure that all was going smoothly. The follow up calls upon completion of the loan were also reassuring and courteous. This showed me that the adviser was conscientious and showed a high regard to their customer service. A trait I consider very professional. Thank you!