Jenni Adams – Personal Mortgage Adviser
Jenni offers her clients a wealth of experience having worked in lending and finance for over 25 years. Her extensive knowledge of lending products, services and banking policies means she is ideally placed to find the right loan solutions for her clients based on their needs and future goals.
With her dedication and approachable manner, Jenni develops lifelong relationships with most of her clients. She has become a trusted adviser for many, assisting them not just with their immediate borrowing needs but with their long term financial goals. She has had more than 180 client reviews with every single client rating her a 5 out of 5 (as of 27/11/18).
“Details are important to me,” says Jenni. “I make sure I get to know my clients across all areas – checking their income, commitments, lifestyle, credit history, assets and financial goals – that way I can ensure I find the most suitable loan for their unique requirements.”
Patient, respectful and understanding, Jenni brings not only an outstanding level of knowledge and insight to her clients but also a unique level of service.
“I like to go beyond the call of duty for each and every client and reduce their stress levels wherever I can,” says Jenni. “I make sure I fully explain everything related to all the loan options so my clients can make informed decisions. I also keep my clients up to date throughout the loan application process and am readily available to discuss any questions. Finally, I make sure I keep in contact after settlement so that everything remains on track moving forward – my clients are always my number one priority.”
Jenni’s commitment to providing an outstanding mortgage advisory service has been rewarded many times. She has achieved the following accolades:
- Smartline Client Care Award Winner, 2017, 2020, 2021
- Smartline Franchise Owner of the Year WA Finalist 2020, 2021
- Smartline High Achievement Award Winner 2020, 2021
- Smartline Rookie of the Year, 2010
- Smartline Top 10 Sales Achiever, 2011
- Smartline High Achievement Customer Service, 2010 – 2018
- Smartline Client Care Award, 2018
- Nominee MPA top 100, 2015
Jenni is happily married with four beautiful girls, two gorgeous grandchildren and a wonderful husband Dave. She is based in Joondalup in northern Perth and can assist with all types of lending needs. She is fully mobile in the Perth metropolitan area.