Mortgage Broker Joanne DillonJoanne Dillon – Personal Mortgage Adviser

As an award-winning Smartline Personal Mortgage Adviser and long-term Roxby Downs local, Joanne Dillon has been looking after the lending needs of Mid-North residents and FIFO workers from across the country for almost a decade.

Joanne is well established within the community as a trusted lending adviser, and is not only sensitive to the particular challenges facing both residents and FIFO workers across our region, but has the expertise and industry know-how to be their best representative when negotiating with lenders.

Although many bank branches have closed in Roxby Downs in recent years, Joanne has been supporting local residents by offering a reliable and fully encompassing mortgage broking service including all home loans, investment loans, construction loans and personal loans, and can now bring her expertise to customers living all over Australia.

Joanne is a highly experienced and credentialed professional, who has worked in the banking/lending industry for 30 years. She and her growing team at the Roxby Downs Smartline office are a big part of the community and demonstrate their support by sponsoring local events and sporting teams.

And while the office is located in Roxby Downs, Joanne provides a flexible service and looks after clients from anywhere around the country. ‘The majority of my clientele here are FIFO workers and I can help them when they’re on shift, they don’t have to wait till they get back home. To accommodate workers’ schedules, I’m available outside of working hours by arrangement.’

  • The Adviser Better Business Awards Editor’s Choice SA Winner 2019
  • The Adviser Better Business Awards Best Regional Broker SA Winner 2017, 2018
  • Smartline Client Care Award 2019
  • Smartline Marketing Champion SA/NT Finalist 2018
  • Smartline Marketing Champion SA/NT Winner 2017
  • Smartline New Franchise of the Year Finalist 2014

 

Kiri Tee Mortgage BrokerKiri Tee – Personal Mortgage Adviser

Kiri is a friendly, knowledgeable and dedicated loan writer who always goes beyond the call of duty to assist her clients.

With almost ten years’ experience in banking and finance, Kiri has a thorough understanding of the loan products on offer in the market. She is knowledgeable across all types of finance and can assist clients with any lending needs, particularly home loans and investment finance.

Kiri is passionate about completely understanding her client’s lending needs first to ensure she can find the most appropriate solution each and every time.

“I always start by taking the time to get to know my clients circumstances and their future aspirations,” she says. “That way I can ensure I match the right loan for their unique situation. There is no one size fits all when it comes to loans.”

Kiri prides herself on building strong relationships and enabling open and transparent communication with her clients.

“I am a great listener and genuinely care about my clients,” she says. “I make sure I keep in constant contact with them throughout the process and ensure they are fully informed about the details of their application. I also make sure I am readily available to assist with any questions or concerns. It’s my job to take the administration and stress out of lending so my clients can focus on achieving their financial goals.”

Kiri can assist clients throughout the Light Regional Council, Gawler and Barossa regions.

Sharon Harvy – Personal Mortgage Adviser

Personal mortgage adviser Sharon Harvy is committed to providing great outcomes for her clients by offering upfront and ongoing support at every stage of their home loan journey.

‘I genuinely care about my clients and dedicate time to getting to know them, so I can get a good understanding of their current and future needs,’ she says. ‘I can then source suitable loan options and match them with the right product first time.’

Sharon is an experienced lender and her professional background in the industry dates back to the 1990s, when she worked with ANZ. Since then she has held positions at NAB and joined Smartline in 2014. Her advice is informed by an in-depth knowledge of the lending market and the ability to find solutions that are structured to accommodate her client’s financial circumstances. With an engaging, trustworthy manner and preference for open communication, she provides clear advice, explanations and guidance, keeping her clients updated as their application progresses.

‘Complementing my lending expertise, I also worked in the local real estate industry for five years,’ Sharon says. ‘I understand the region’s housing market, and am familiar with the purchasing process from beginning to end and am ready to provide support in any way I can.

‘Living in a regional area, the majority of the time I will have a level of mutual connection to my clients, making what I do so much more than just a business transaction.’

On a practical level, Sharon is driven by a strong work ethic and handles the administrative side of the borrowing process on her client’s behalf – focusing on the details and preparing a quality submission to ensure the application proceeds with a minimum of stress.

Sharon can assist with home loans, investment loans and personal loans. She lives in Wallaroo and provides a mobile service across the Yorke Peninsula and Mid North areas.