Client Reviews (50)
Require better understanding of title transfer requirements and which party to the loan is responsible for.
My adviser was friendly and professional throughout the long process of getting my loan. It took me a while to find the right property. He provided me with helpful suburb information and prompt and professional liaison with the loan provider. I’ve already recommended him to some of my friends
Only problem was with the lender.
jim ellis did a great job ,he always got back to us and always had the answers we would recomendo to any of our friends who need help acquiring help
Jim was a pleasure to deal with – very patient and helpful, knowledgeable and always available to answer my questions and happy to look at different options throughout the process. Highly recommended 🙂
Thoroughly enjoyed the personalised experience and professionalism. Keep up the good work Jim.
Jim provides excellent service and peace of mind. I highly recommend him
Jim provides excellent service and peace of mind. I highly recommend Jim
I have used Jim’s services twice over the years. He has been excellent in his advice, and is very quick to respond to questions. He is very easy to to talk to and speaks to you in a manner where you can easily understand the different products available. My experience with Jim and Smartline has been smooth, prompt and easy. I will certainly use Jim in the future and smartline products as well.
When I started with Smartline it was because of the good interest rates and packages they could offer. What impressed me most though was how professional is their service and how they showed a real care and concern for the progress of my purchase. There was a personal touch which made a great positive difference and hepled put my mind at ease. Thanks very much Jim and Odette.
Louise, David P
It was a pleasure to deal with Jim Ellis. Jim navigated us very easily through the process explaining each step along the way, he was very personable and we enjoyed doing business with him. We would be delighted to recommend him to our family or friends.
Both myself and my wife (Gail) found Jim Ellis to be very efficient, knowledgeable and friendly at each contact , during the time frame of the loan application. He was always contactable for any questions/updates and handled all paperwork professionally.
I was overseas when I first knew I needed to apply for a reverse mortgage. Jim was extremely helpful via email, giving me all the information I needed and helping me submit the required documents (not easy to do when staying in a remote location in Greece). By the time I returned to Australia we were almost ready to submit the application.
Very professional, handled promptly and efficiently.