We’ve always tried to build our business on what we do rather than what we say.
How many businesses have you seen that can genuinely live up to their advertising slogans?
Smartline’s plan has always been to grow our business by just taking better care of our clients, no clever “one liners” and no multi million dollar advertising campaigns. This can often seem like the hard path to travel but it works better in the long run.
This “client care” approach was recognised at the mortgage industry’s annual achievement night last Friday. Smartline won the award for the Best Mortgage Broking Group (Retail) in Australia.
This success was made all the more powerful given we overcame three high profile brands:
Mortgage Choice and
Choice Home Loans.
Although our brand is not a household name, Smartline now has over 300 of the most productive and effective mortgage brokers in the industry. Our team takes care of over 120,000 active and loyal clients that have rated our service at an average of 98/100 for the last few years.
This is a very proud moment for us, however, we are well aware that our whole business has been built on your patronage and advocacy.
Thanks so much for your ongoing support.