Kiri Tee – Personal Mortgage Adviser
Kiri is a friendly, knowledgeable and dedicated loan writer who always goes beyond the call of duty to assist her clients.
With almost ten years’ experience in banking and finance, Kiri has a thorough understanding of the loan products on offer in the market. She is knowledgeable across all types of finance and can assist clients with any lending needs, particularly home loans and investment finance.
Kiri is passionate about completely understanding her client’s lending needs first to ensure she can find the most appropriate solution each and every time.
“I always start by taking the time to get to know my clients circumstances and their future aspirations,” she says. “That way I can ensure I match the right loan for their unique situation. There is no one size fits all when it comes to loans.”
Kiri prides herself on building strong relationships and enabling open and transparent communication with her clients.
“I am a great listener and genuinely care about my clients,” she says. “I make sure I keep in constant contact with them throughout the process and ensure they are fully informed about the details of their application. I also make sure I am readily available to assist with any questions or concerns. It’s my job to take the administration and stress out of lending so my clients can focus on achieving their financial goals.”
Kiri can assist clients throughout the Light Regional Council, Gawler and Barossa regions.
Joanne Dillon – Personal Mortgage Adviser
Joanne Dillon understands the finance and property needs of the residents of the Mid North better than anyone else, having spent the past 23 years living and working in Roxby Downs.
“I moved to Roxby Downs only a couple of years after it was established, so I’ve had the opportunity to witness and be part of the growth of both the Roxby Downs township and Olympic Dam,” she said.
“I’ve experienced all the ups and downs that go with being part of a mining town and have been involved in the lives of many people who proudly call it home.
“As a result, I have a very strong understanding of the town and its people, and have a very clear vision of how I can assist local people with their finance needs.”
Joanne is a highly experienced and credentialed finance industry professional. Prior to becoming a Smartline Adviser, she worked for a major bank for 22 years. Specialising in home loans, on four occasions she was recognised as being in the company’s top 5% of staff.
This expertise and experience is coupled with a strong focus on providing tailored one-on-one customer service from the very first appointment through to settlement and beyond.
“My ability to provide good home loan advice is built on having open and honest relationships with my clients and on matching the products and lenders that are the best fit for them,” Joanne said.
“That has allowed me to become a valuable and reliable source of advice on finance options for a broad range of clients over the years.”
Joanne is able to assist all types of borrowers – first homebuyers, those looking to refinance an existing property or purchase a new property, and those wanting to start or grow their investment property portfolio.
She offers a fully mobile mortgage advisory service throughout the Mid North but is willing to travel wherever required to help her clients.
The Adviser Better Business Awards Editor’s Choice SA Winner 2019
The Adviser Better Business Awards Best Regional Broker SA Winner 2017, 2018
Smartline Client Care Award 2019
Smartline Marketing Champion SA/NT Finalist 2018
Smartline Marketing Champion SA/NT Winner 2017
Smartline New Franchise of the Year Finalist 2014