Smartline Victoria Park (formerly The Mortgage Gallery) was established in 2003. From a small operation of just one broker, we have now grown into a well established brand in Victoria Park and the surrounding suburbs.

With an established office presence in Victoria Park we have a great opportunity to be able to assist homebuyers in their finance needs. It also allows us to be proud of our very local focus with sponsorship of our local primary schools, footy club and involvement in Victoria Park community events.

Living and working locally, the team is well acknowledged by multiple awards won over the years.

Smartline’s strong family culture is evident by all who deal with the team at Smartline Victoria Park. It is these family values that support our key standards: Intent, Values, Principles and Focus. It is our attention to detail, determination and nothing less than 100% customer satisfaction that drives us to deliver the best experience each and every time.

You can be assured that the team at Smartline will make your experience one to remember.

Kylie-Charlton-SmallKylie Highstead – Personal Mortgage Adviser

Email: kylieh@smartline.com.au

Born in Perth, raised in the Pilbara, Kylie joined Smartline (formerly The Mortgage Gallery) Victoria Park/Karratha in May 2007 as a Personal Assistant and after being a finalist for “Administration Member of the Year” in 2008 and 2009, then taking out the award in 2010, she decided to take the next step in her career and complete her certificate IV in Finance Broking.

Starting out as a personal assistant gave Kylie the opportunity to gain knowledge and insight into the broking industry as well as the hands on experience required to become a broker herself. She has a passion for excellent customer service and is focused on helping people reach their home ownership dreams. Whether you’re a first home buyer, property investor or simply after a change, Kylie is committed to providing efficient, professional service to make the process as relaxing, simple and convenient as possible.

Kylie now shares her responsibilities between helping Rob and Kylie manage the office in a senior assistant role and helping her existing and new customers navigate their way into home ownership. You can be assured that Kylie and the team at Smartline will make your experience one to remember.

 

OLYMPUS DIGITAL CAMERACheryl Underwood – Personal Mortgage Adviser

Email: cherylu@smartline.com.au

Cheryl along with her husband Greg Underwood, brought Smartline (formerly The Mortgage Gallery) to the Pilbara town of Karratha in 2006 as one of the first mortgage broking firms to service the Pilbara area.

Having lived in Karratha since 2003 and after becoming involved in Pilbara property themselves, realised the potential that exists in the property market. They now enjoy the opportunity to be able to help others in the Pilbara area realise this potential too.

“Our local community focus is something that we pride ourselves on and we have a proud involvement with the local sporting clubs and community organisations. We are regular supporters of the local Business Excellence Awards on a yearly basis and our own successful team has been well acknowledged within our organisation by multiple awards won over the years.”

The strong family culture is evident by all who deal with the team at Smartline Karratha and Victoria Park (formerly The Mortgage Gallery) It is these family values that support our key standards: Intent, Values, Principles and Focus. It is our attention to detail, determination and nothing less than 100% customer satisfaction that drives us to deliver the best experience each and every time.

You can be assured that the team will make your experience one to remember.

 

Nicole Harvey – Personal Mortgage Adviser

Mobile: 0433 355 992
Email: nicoleh@smartline.com.au

Nic brings with her, a strong family-focussed work ethic, which stems from spending her younger years in the family retail business, and understands how a business can become successful by treating it’s customers with the respect and care they deserve. She started her journey into the finance industry in 2004, with experience in client service, account management, with a move to lending in more recent years.

Throughout this time she has gained valuable knowledge on all facets of the loan process and was fortunate enough to be given many opportunities to assist clients in many different loans beginning with vehicle finance through to eventually assisting with home finance – her passion.

Nic says, “It is such a privilege to be able to assist in helping people reach their goals of first home ownership, or buying additional properties. Making it a great experience for clients, exceeding their expectations. I just love being involved in such an exciting step for so many Australians.”

It was an easy decision to bring Nic into our Smartline family, and she is a vital and well-respected member of our team.