Susan Steel – Office Manager
Susan has over 25 years of experience in all aspects of banking, lending and lending management, and has lived in the Peel Region for 30 years. As the Office Manager, Susan has the important responsibility of supporting all of our advisors by actively managing each and every loan application received into our offices through the process of lodging, query handling and settlement. Most of our clients recognize Susan as the voice of Smartline Mandurah as she often serves as the liaison between Smartline Mandurah, the banks and our clients. Susan is dedicated to ensuring that each of our valued clients remains fully informed through each step of the lending process. She strives to ensure that each of our valued customers understands all of the relevant procedures and generally ensure that their borrowing experience is easy and stress free.
Rita Sach – Administration Assistant
With over 24 years in the banking and mortgage industry, Rita’s knowledge of Financial institutions loan requirements and processes makes her a valuable team member to assist our Mortgage Advisers in the lodgement and assessment of clients’ applications. This ensures a smooth, hastle-free experience for our clients from the beginning of the buying and refinancing process through to the exciting moment of settlement.