Wendy Banks – Personal Mortgage Adviser
Mobile: 0427 044 589
Wendy Banks has joined the Smartline Mandurah team as a Loan Writer, and is ready to assist with all your home, investment and personal lending needs.
Following a 25-plus year career in the banking and finance industry, Wendy’s insider knowledge and expertise across all areas of borrowing gives her a head-start in finding and negotiating the best solutions for her clients.
‘For me, the most important factors when arranging a loan for my clients are asking questions and being curious – I find out what matters to them and what their goals are. My approach is to listen first, and then provide honest, upfront and realistic lending advice and options, always with the customer’s best interests at the forefront.’
Wendy has won several workplace awards (for ‘thinking outside the box’ and ‘going the extra mile’), and was named a top-100 employer during her time at one of the big-four banks. With a proven track record in customer service, Wendy consistently goes ‘above and beyond’ to ensure her customers feel supported and informed throughout the borrowing process and beyond.
‘I like to provide a one-stop-shop and not just the home loan,’ she says. ‘That means equipping home buyers and investors with the right information to help with their decision-making, such as RP Data reports on homes for sale, previous sales, suburb profiles and property values.’
Wendy currently lives in Mandurah and has called the Peel region home for more than 18 years. With her impressive knowledge of the local market, she specialises in assisting borrowers in the Peel area. However she is fully mobile and also services Perth metro (south of the river) and the south-west of WA.
- Smartline High Achievement Award 2020