Martin Roach – Personal Mortgage Adviser
Martin Roach’s clients not only benefit from his extensive experience in finance and banking, but also from his commitment to build long-term relationships based on providing outstanding service and advice.
With over 20 years’ experience working in residential and commercial finance, Martin has a first hand understanding of how to arrange finance for his clients’ personal, business, and investment needs.
“The service we provide is tailored to the individual unique needs of each of our clients and reflects my focus on building strong, ongoing relationships with them,” Martin said.
“The most important thing I can do as a mortgage adviser is take the time to understand what my clients want to achieve, both now and in the future. I’m genuinely interested in people, their goals and helping them to achieve these.”
Martin’s wife; Renae joined the business in early 2016 in the position of Client Service Manager.
Renae comes from a background in insurance, finance and sport management all of which customer service was the main priority.
“Having a family of our own, we understand the importance of saving time and stress in dealing with finances. We want to ensure all our clients are kept fully informed through the loan process, which provides time, money and stress saving benefits to our customers”. Renae said.
Martin believes securing the loan is only the beginning of the relationship with his clients.
“Once that transaction is settled, our priority is then to keep in regular contact, check how our clients are progressing with achieving their goals and advise of any changes that may be needed,” he said.
Martin is able to assist a wide range of borrowers – first homebuyers aiming to get into the market, growing families wanting to refinance to save on repayment, investors looking grow their investment property portfolio or business owners seeking funding for equipment, commercial premises or to improve to their cashflow.
Martin has an office conveniently located in Norwood, although he is happy to meet clients at a time and place that suits them.
- Smartline Marketing Champion Award SA/NT Finalist 2020
- Smartline Insurance Champion Award SA/NT Finalist 2020
- Smartline Franchise Owner of the Year SA/NT Finalist 2018, 2019
- Smartline Business Growth Award 2018
- Smartline First Year Franchise Winner 2014
- AMA Young Gun of the Year Finalist 2014