Michael Ryan Personal Mortgage Adviser
Michael owns and operates a fully mobile mortgage adviser service. He has a thorough knowledge of the Geelong, Ballarat and the South West Coast property markets and has built strong community, business and sporting relationships.
Prior to joining Smartline, Michael spent 27 years at a major bank where he rose up the ranks winning various awards, becoming team leader covering all facets of mortgage lending and finally Area Manager of South West Victoria.
Michael attributes his success to “establishing strong relationships and building trust with his clients”. He believes this is done through honesty, being highly motivated, understanding and listening to what the customer wants, having clear communication, embedding a strong customer focus and finally adding value by providing a quality product choice.
Michael ensures his clients “are treated with respect and always honours his commitment”. He believes that by keeping abreast of market updates, he is able to provide clients with competitive and innovative loan products to suit their needs.
Michael analyses the long-term goals of each client and then uses Smartline’s specialist software to tailor loan solutions. If he thinks a lender is taking their time with an application, he will chase them up and keep his client informed every step of the way.
As a result of his commitment and local knowledge, the majority of Michael’s clients come from referrals. His business is based around building lasting relationships and having clients for life. He offers a fully mobile service and is happy to visit clients outside of work hours and on weekends – whenever it best suits them. He services all areas including but not limited to Barwon Heads, Point Lonsdale and Ocean Grove and can visit you outside of working hours in the comfort of your own home. He can look after all your financing needs including personal loans, leasing and commercial and business financing.
- Smartline Client Care Award Finalist 2014
- Smartline Marketing Champion VIC/TAS Finalist 2010