Ron Bradley – Personal Mortgage Adviser
Ron is an extremely experienced, award-winning mortgage adviser who has been in the lending and finance industry for over 40 years. His extensive knowledge of lending products, services and banking policies, combined with his friendly, down-to-earth approach, means you can rest assured your borrowing requirements are in good hands.
Ron builds strong relationships with his clients through an open, honest approach.
“I will always spend time getting to know my clients so I understand their lending needs and their financial circumstances,” says Ron. “I also give clients all the information they need, and assist them with any queries, so that they can make educated, sensible decisions. I will make sure that, together, we find the most suitable loan for your unique lending requirements, setting you on the path to financial success.”
Dedicated, professional and 100% reliable, Ron treats each loan as if it were his own.
“I always put myself in my clients’ shoes – that way I know I’m delivering the best customer service possible,” he says. “I want my clients to have a positive borrowing experience, and will try to alleviate the stress and the hassle of the borrowing process wherever I can.”
Ron’s “can-do” attitude means he always tries to find a solution if problems arise and will negotiate with lenders on your behalf whenever necessary. His commitment is such that he will also maintain contact with you long after settlement to ensure you continue to have the most suitable lending solution, even if your circumstances change in the future.
Ron’s long list of happy clients is a testament to his approachable manner and his dedication to delivering a quality service.
“It’s so rewarding to know the majority of my business comes from customer referrals,” he says. “There is nothing more pleasing than a satisfied customer who entrusts their family and friends to my care.”
Ron can look after all of your financing needs including home loans, commercial and business loans, and vehicle and equipment finance. His is based in Bendigo, but offers a fully mobile service in central Victoria.
- Smartline Marketing Champion VIC/TAS Winner 2009, 2018, 2020
- Smartline Client Care Award 2020
- Smartline High Achievement Award 2014, 2018
- Smartline High Achievement Award $35m – $50m Winner 2017
- Smartline Franchise Owner of the Year VIC/TAS Finalist 2017
- Smartline Marketing Champion Finalist 2014
- Smartline Marketing Champion VIC/TAS Finalist 2010, 2013
- Smartline High Achievement Award Finalist 2008
Joanne Tyndall – Loans Administrator
Jo is our friendly and extremely experienced loans administrator, who has worked in the banking and lending industry for over 10 years.
She is highly knowledgeable about the various loan products and can assist our clients with all queries.
Caring, approachable and highly organised, Jo has a great rapport with our clients, advisers and stakeholders alike. She ensures clients remain updated on the progress of their loan application and works closely with our advisers to follow up whenever needed.
In essence, Jo makes sure that everything we do for our clients runs smoothly. Her previous roles in lending with ANZ and as a paralegal preparing loan documents and conveyancing means she is highly versatile and very well-versed across all lending needs.
“Customer service is very important to me,” says Joanne, “so I make sure I’m always reliable, efficient and organized. I know the loan process can be stressful and if clients know they can rely on me, it helps alleviate some of their worry. I’ll always follow through on what I say I will do, and ensure any problems are solved with minimum hassle.”