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Coogee Beach NSW

Client Reviews

What Samantha’s clients say about her service

Excellent service by Samantha and always there for you when you need to know anything related to financial products.

Was very quick and easy to transfer my loans and accounts. I am very happy to move away from a bank that was giving me poor service and getting a package that meets my needs.

Samantha was fantastic, really listens and understands what you are after and explains everything so you feel comfortable every step of the way. She is very responsive and is very client-focused. I won’t hesitate to recommend her to friends and family.

Samantha was fantastic, once again. I have used Smartline, and in particular Samantha, for all my property transactions. Samantha is right on point and got me another great deal. I look forward to working with her again. It was a pleasure. The property game is hard enough and Samantha makes it an easier ride.

Samantha was absolutely fantastic – and I cannot recommend her highly enough to friends and colleagues.

Sam is easy to deal with and very efficient.

Sam was extremely professional and thorough with every step of the process. I can only recommend Sam and praise her work.

Sam was fantastic, as a first home buyer who was very clueless about the whole process she was warm and answered my calls at anytime. I have already recommended my friends contact her!

Sam has a great deal of experience in the buying property and negative gearing as she does this for her own personal portfolio. This provides me with confidence to choose the right mortgage with the assistance of Sam’s great service.

Currently in our 2nd mortgage with Samantha and about to start an investment one in addition to the home, Samantha has also looked after at least 6 of my friends with their mortgages.

Samantha was absolutely brilliant to deal with. She has provided me many scenarios over the last few years that have not progressed so it was great to finally move forward with one. She was with me every step of the way and even beyond, helping with account set-up once the deal had gone through. She is amazing!

We would love to thank Samantha for her fantastic service and tenacity. She got us the best deal going. A pleasure to deal with and so professional. Would and have highly recommended to many friends, colleagues and clients. Daniel & Taryn

Samantha was clearly very knowledgeable and helped me throughout the loan application process. She was a pleasure to deal with and I would recommend her to anyone applying for a new loan!

Samantha was fantastic, from helping us find a property right through to the purchase and  subsequent leasing arrangements. We look forward to future investments. Mark.

Samantha was great the best adviser I’ve seen.

I lost my business and home in 2005 and  then after that I went through a period of feeling sorry for myself and I had lost my chance. After speaking to Samantha and receiving regular emails on banks, interest rates and other interesting facts I am striving ahead with my new business and saving like crazy for another deposit and I’m well on track. I have emailed questions to Samantha and she has gave me valuable advice and helped keep me focused. I feel within the next 12 months I will have enough saved and Samantha will help me buy a home for me and my family. Thank you

Samantha turned me from a financial troglodyte into a homeowner in one seamless and painless movement. She has the magic wand gene as well as the positive personality and the extreme efficiency talent…it should be an Olympic event!

I love my Smartline broker so much I could marry her. Not only did she organise all my paperwork as you would expect…. Being a first time home buyer she also fielded my many and deeply neurotic phone calls on each and every property I nearly bought. When I finally bought one she celebrated with joy and no doubt relief. She was my broker and my rock during a big life process. Thank you Sam.

Samantha makes the whole process of getting a mortgage very easy for a busy person, helping out seeing you in the home or office and even offering to do much of the running around. She is so friendly and pleasant to deal with that she takes the worry out of choosing a mortgage.  I have recommended her to many of my friends who now also have mortgages through Smartline.

Timely Property and interest rate news, helping decide when to make my next real estate purchase with a pre-aproved loan through her!

Samantha was very enthusiastic and helped me through the entire loan selection and application process. Her expertise and depth of knowledge, combined with her energy made the experience smooth and painless!

I love my Smartline broker because she repeatedly went out of her way to push through what turned out to be speed bump after speed bump in our settlement. I would recommend her in a heartbeat.

Samantha has gone to infinity and beyond for us.  She persisted with unending patience to secure the best deal and never, ever left us outside the loop.

Sam delivers a personalized service. She has listened to my needs and is actively helping me with my property investment strategy. I continue to refer her to friends and colleagues a she continues to provide a quality service.

Sam was unreal with my first purchase and just as great helping me sort the second. Very glad I was introduced as the support and advice has been second to none.

Samantha was efficient and secured me the best possible deal on my loan at the time.

I love my broker because as a fun, personable go-getter, she is one of a kind!

Smartline’s Samantha Cranny is an absolute sensation!

Approachable, attentive, alert, amenable, amicable, affable and just a good person too. Pleasure working with Sam all the way through our re-mortgaging which saved us a packet of money.

Sam is always available to answer questions, no matter how silly, and to give advice. I have used her twice now, and have also recommended her to friends and family. We always feel in safe hands with Sam, and she has a great personal touch and delightful energy and enthusiasm.

Sam has been amazing. Providing an outstanding level of service, she has not only made sure I have the right product to suit my needs, she has encouraged and supported me throughout the entire process.  Constantly keeping me up to date with the latest market trends…how could I not love my broker!!

Sam is AMAZING! Can’t recommend her enough!

Sam was efficient and friendly to deal with. I wouldn’t change a thing.

Samantha was a fantastic advisor. She kept us informed at all times, got us the finance and has continually followed up. We want to personally recommend her as she was outstanding.

Brian and I have used Samantha for years for our mortgage needs. She is fantastic and we recommend her to all our family, friends and work colleagues. Samantha is always bright and bubbly, no matter what time of day or night she comes out. Nothing is too much trouble for her to get the best deal for her clients. Samantha is a Superstar!!

Sam is an outstanding representative of Smartline. She was excellent in every step of the way!

Dealing with Samantha was a pleasure!

I already have recommended Sam’s services to friends and family. She does an awesome job.

Samantha was so helpful and patient during the whole process. I will not hesitate to recommend her to my friends and family and also use her again in the future. I am thoroughly thrilled with all her efforts.

Samantha always kept us up to date with the progress of our loan. She explained all options and details about the loan to us. Samantha was really helpful and knowledgeable.

Sam Cranny guided me through the whole processes of buying my property. She quickly dealt with any concerns that I had. I have recommended her to a number of friends and look forward to buying my next property with the help of Sam Cranny.

Sam was wonderful and made what can be a very stressful situation so much more enjoyable – would highly recommend her to all of my friends and think she is an incredible asset to the Smartline company. Thank you Sam! Warm regards,

Sam Cranny has helped us so much. I don’t know where we would be without her. We started out with a huge credit card debt, not knowing what to do when our landlord decided to sell the apartment we had made home. We now own our apartment, have renovated it, have dissolved our credit card debt and are making a huge dent in our mortgage! All thanks to Sam Cranny – superstar.

Very attentive. Pretty responsive to questions. Still happy to help post loan settlement. All in all a positive experience.

Sam was so helpful and in such a stressful time she always had time to go out of her way and listen to me and advise me. She was like a councillor . She also got the most amazing loan deal that I could not have matched anywhere else. I had tried at a number of banks but they would not lend me anywhere near the amount that she was able to get for me from ANZ. She also got me a great interest rate and I felt very much supported in an area I have no experience.

Professional. Went above & beyond. Really caring.

This is the second loan Sam has organised for me, and once again, I cannot fault the service and outcome. I will definitely be using Sam again for my next property.

My wife and I were referred to Samantha Cranny while we were looking to buy our first Sydney home. I cannot speak a bad word about Sam’s professionalism, her always vibrant and forward-thinking personality or her commitment to our needs. Always available to give advise on loans and everything else associated with property purchase, we simply couldn’t have done it without her!

Samantha is always very helpful and personable, and I have and will happily recommend her onto others as she makes everything very easy. This is the second time I’ve used her and find her extremely easy and nice to deal with.

Samantha Cranny provided us with outstanding service, she always went above and beyond to assist us with any questions or issues along the way. I think we took 4 years or so to finally purchase our first house but Samantha stayed in contact the whole time. We have recommended Samantha to many of our friends and have no hesitation in recommending her to any others that are looking to buy. We are hoping to buy an investment property in the next few years and will be going back to Samantha to assist us. My husband Brian and I think she is fantastic and extremely professional.

Sam was passionate, honest and extremely knowledgeable on who provides what in the lending sector. We learnt a lot from her about our options, and we now have a great offset account with Homeside and a very manageable mortgage. Based on this experience, we believe that of all industries, this is one where a broker is essential to ensure you get the best result.

Samantha was absolutely brilliant in getting my first mortgage through. I had a difficult loan that was needed in a short period of time due to developers finishing a lot earlier than what was planned for. Samantha went above and beyond what any other broker or bank could have offered, while keeping me fully informed of what was happening and my options all through the process. I would have absolutely no hesitation in recommending Samantha and Smartline to anyone.

Sam was always available to answer any questions, gave serious consideration to my circumstances both now and in the future and even attended the bank branch with me to assist with the documentation process. I have already recommended her to a number of friends and continue to appreciate the ongoing information and her continuing availability even after settlement.

I appreciated the friendly, efficient and effective customer service. I can’t think of anything that she could do better. I highly recommend Samantha Cranny from Smartline to anyone. I found her to be extremely efficient, very easy to deal with and she knows her products well. I felt confident that she would get the best possible deal for us and the end result is we are saving thousands of dollars a year. She is generous with her time and genuinely enjoys helping her clients to get their finances right.

We would highly recommend the services of Samantha Cranny of Smartline. The service is brilliant as it is transparent, accurate and timely. In addition Samantha treats you as an individual whose needs are priority one.
Geoff and Geraldine

I found Smartline Adviser Samantha Cranny to be extremely efficient, knowledgeable and helpful. She gave me solid advice in what to look for and pit falls to avoid when shopping for a new abode. The process of applying for the loan was made as simple as possible. I was given information on the best loan types available to suit my needs. Samantha saved me a lot of time and helped me to secure the studio unit that I am pleased to own.

We found Smartline very helpful to us! Our case was not conventional as we are self employed. We found ourselves very fortunate as we found a house we really liked and are now enjoying it very much. We are inexperienced in buying and selling houses and found Samantha Cranny very approachable with any queries that we had.

Samantha Cranny is a very helpful consultant, who always has a professional attitude. She kept us informed throughout the whole process and explained everything clearly. I have already recommended Samantha to a couple of friends after the smooth experience we had with her.

Samantha was so easy going and helpful, explained everything along the way and kept us updated. I had gone through three brokers before I got to Samantha so I was extremely happy that she could help us. I would definitely recommend Samantha to friends, she facilitated everything that needed to be done and over exceeded my expectations in service.

Samantha was great. She kept us informed throughout the whole loan process. She worked hard getting the best loan for us and what would be best for our needs.

Dealing with Sam was a total pleasure she was totally committed in finding the right loan for us you were a true professional and we are truly grateful highly recommend you.
Mike and Sandra

Thank you Sam for taking the headaches out of my home loan application. You have enlightened me with using a broker as opposed to a bank, thank you for all your efforts, your personal touch made the experience stress free.

Samantha’s product knowledge and understanding of commercial transactions saved us over $90K in interest and fees on the purchase of our new factory. The service was excellent and stress free. It goes without saying that we have no hesitation in recommending your services to friends and associates.

Thanks Sam your encouragement to refinance saved us heaps of money in interest and also the offset account will continue to save us even more so, you really educated us in how to make the most of our financial position and with nil application fees we will be highly recommending you to all and sundry thanks for persisting with us and showing us the light.
Kevin and Michelle

Sam’s software program was invaluable in helping us secure the best interest rate and product to suit our circumstances on the market. Thank you for all your help.
Darren and Bev

Sam thank you for all your assistance in the purchase of my first home you made the whole process easy for me to understand and headache free I highly recommend you to all my friends and family – thanks AGAIN.

I thought I would never be able to purchase my first home, as I did not have any savings Sam you’re a genius and thanks for going the extra mile.

Thank you Samantha for all your help, you have made life a lot easier for myself and John by going through you. It has saved us time and less stress than if we were to go through the banks ourselves. You made sure that we fully understood how the process works in purchasing our investment property and also explained what papers we were signing. We felt very comfortable and confident in dealing with you, and again thank you for all your time and we look forward to dealing with you again in the near future.
Sue and John

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