Sarah O’Halloran – Personal Mortgage Adviser

Sarah is a highly experienced mortgage adviser who uses her broad range of financial capabilities to help her clients plan for long-term success.

‘I focus on my client’s current goals as well as the goals they have for the future,’ she says. ‘I listen to what they say and ensure I am on the same track as them.’

Customer service is a priority for Sarah and she prides herself on building long-lasting relationships with her clients. ‘As their loan application progresses, I keep them updated through every step and I stay in touch after settlement, to ensure they are still on track to meet their goals,’ she says. ‘I take a long-term approach with my clients, because I believe a mortgage broker must become a valued member of their wealth building partnership.’

Sarah’s professionalism is underpinned by extensive industry experience. Prior to joining Smartline in 2020, she worked for a major bank for 13 years, first as branch lender and, more recently, as a credit analyst, assessing broker loan applications. The background knowledge Sarah acquired from this role puts her current clients at a distinct advantage. ‘Working as a credit analyst gave me an in-depth understanding of the lending process and know how to mitigate intricate circumstances for my customers,’ she says.

‘My detailed knowledge of the range of lending products and policies on the market also allows me to think outside of the box to consider options that help optimise outcomes for my clients.’

Sarah can assist with all types of loans, including home, investment and asset finance, and has particular expertise in helping self-employed business owners access finance. She is based in Logan South, one of the fastest growing regions in Queensland, and offers a mobile service across the surrounding region. She is also familiar with Rockhampton in Central Queensland and can assist clients there, and is happy to work with customers Australia-wide.