Mortgage Brokers Malvern East and Wantirna

Megan F

Sally is the third mortgage broker I have dealt with and I was so impressed by her level of knowledge, ability to explain things to me and answer my questions. She also seems to operate more ethically than other brokers I have dealt with. I have and will continue to recommend her to friends.

Shima Dadkhah M

Ruth C

Sally is a consulate professional and always fantastic and reliable to deal with, couldn’t recommend her strongly enough.

Helen D

Melinda C

Vanessa T

Sally took the time to understand my needs, and demystified the mortgage process – allowing me to make informed decisions about my options. She and her team were responsive and when settlement began with a gap in notifications from a third party, they went above and beyond to ensure the work was completed in time. I’m grateful for their expertise and assistance.

Mathew M

Karen was a pleasure to work with right from the beginning. She put us at ease, gave us the confidence in her and the available solutions that could work for us. We were always informed of what was happening/what was required every step of the process. Karen also ‘surprised’ us in a good way by way of discussing long term options beyond just the initial refinance being done. We appreciated that we were entering into a long term relationship, not just a one off transaction.

Katherine B

Michael M

At a time when banks are belatedly and appropriately being stricter with home loans, it is very important to have someone on your side to advise and navigate through the changing conditions. I’m confident Sally Richards got us the best deal available, which also was the loan we needed. Before, during and after the process of buying our house, having Sally and Smartline in our corner made the whole process faster, more efficient, less stressful and more successful. I can’t recommend Sally more highly.

Bronwyn F

My experience was excellent. Sally was very informative and kept me updated during the loan process. I found both Sally and Karen to be very helpful, supportive and available. Thank you.

Craig P

In a time when brokers are in the headlines, Sally proved the value a good broker can bring to the table. We were buying a unique property before we had sold our own which was always going to be challenging but with Sally’s help we were able to make it all line up and now we are enjoying our piece of paradise.

Sean W