Sukhchain is an approachable, enthusiastic and knowledgeable personal mortgage adviser who understands the value of a dollar, and strives to find financially sustainable lending solutions to help his clients reach their goals. ‘I can assist you with all your home, car, investment and commercial loans. Even if a previous application has been declined, we have a list of lenders who may be able to help,’ he says.
He begins the process by listening to his customer’s requirements and making note of every detail – this allows him to identify the lenders and products that may be a suitable fit for them. He then works tirelessly to thoroughly compare the various loan options on his clients’ behalf. Above all, he’s mindful of protecting his client’s finances, and ensuring they secure a competitive rate for their loan.
‘To provide a great service, a broker must be able to do a good comparison between similar looking products to save the customer money –they have earned this money with their hard work,’ he says. ‘I approach this task with energy and a can-do attitude: I never feel tired to search and compare products for my customers.’
Sukhchain’s professional background is in customer service, and he worked in several sectors before joining Smartline. He understands the importance of supporting clients as they navigate the lending process, maintaining open lines of communication from start to finish, proactively keeping clients up-to-date on progress and always being available to answer questions. He works with honesty, integrity and aims to achieve 100% customer satisfaction.
Based in Heathwood, Sukhchain is mobile in surrounding areas including Gold Goast, Brisbane, Ipswich, Redland and Moreton Bay. He also welcomes enquiries from customers nationwide.