Tanya Cross – Personal Mortgage Adviser
As a personal mortgage adviser, Tanya isn’t afraid to look outside the box to find great loan solutions for her clients.
‘I make it a priority to listen and understand each client’s goals, before carefully assessing their current circumstances. I can then use this information to ensure I find a competitive product that is well suited to their individual needs,’ she says.
Understanding that applying for finance can often seem daunting, Tanya takes a proactive approach to customer service. From providing thoughtful advice to always being ready to answer questions, she aims to make the process as easy and stress-free for her clients as possible. ‘I work with efficiency and attention to detail, while keeping the client informed at each step so they know exactly what’s happening,’ she says. ‘I pride myself on open and honest communications, with a commitment to following-through and actioning all requests.’
Tanya’s work ethic and integrity are informed by her professional background in the public service and community welfare sectors. ‘My work history has equipped me with a unique perspective and understanding of what it is that all people want and need,’ she explains. ‘Through this experience, I have become passionate about helping everyone who dreams of property ownership to achieve this goal, by always acting in their best interests and with a focus on their objectives.’
Tanya can assist with all types of loans, including home loans, investment, business loans and asset finance. She provides a flexible, mobile service across the mid-north coast of NSW (from Bulahdelah up to Port Macquarie) and is happy to meet with clients on a day and time that best suits them.