Teresa Harrison – Personal Mortgage Adviser
With 30 years banking and finance experience, Teresa Harrison is well placed to assist you with your lending needs.
Teresa’s genuine passion for helping people and providing a highly personalised service has seen the majority of Teresa’s clients recommended by her existing clientele.
“My business is based on building lasting relationships and having clients for life,” she says. “I really enjoy helping people to achieve their goals and making their dreams reality.”
“I believe success in any endeavor comes down to providing a good service – it’s the platform for building strong relationships based on honesty and trust.”
Teresa keeps up to date with market growth and changes and is able to provide clients with competitive and innovative loan products to suit their unique needs.
She analyses the long-term goals of each client and then uses Smartline’s specialist software to tailor loan solutions.
Teresa keeps her clients informed through every step of the lending process and will act swiftly to fix any problems or push the process along if she believes it is being stalled in any way.
Better Business Awards Best Regional Office Finalist 2020
Smartline QLD Marketing Champion Award Winner 2008, 2018, 2019
Smartline QLD Franchise Owner of the Year Finalist 2018, 2019
Smartline QLD Marketing Champion Award Finalist 2009-2017
Smartline QLD Franchisee Award Finalist 2017
Smartline QLD High Achievement Award Winner 2017
Smartline QLD Lenders’ Choice Award Finalist 2008 & 2016
Smartline QLD Business Growth Champion 2016
Smartline QLD Client Care Award Winner 2015
Jessi Beasant – Loan Writer
With almost ten years’ experience in banking and lending at a major bank, Jessi offers her clients an impressive breadth of experience and knowledge.
Various lending positions at the Bank of Queensland, culminating in assistant branch manager, means Jessi is well-versed across all aspects of lending. In her final role, she was instrumental in seeing the branch consistently win Branch of the Year.
Jessi can assist borrowers with all manner of requirements from home loans, to personal and business loans to equipment finance. Her considerable knowledge of the available lending products and options means she is well placed to assist clients in finding the right loan to suit their individual needs.
Reliable, professional and dedicated to her clients, Jessi prides herself on offering a high level of customer service. She is passionate about assisting clients through every step of the lending process, starting with budgeting and planning, all the way through to the purchase of their properties, and beyond.
“My objective is to help people achieve their goals – from buying their own home to creating a better financial position for the future. I aim to develop a long term relationship with my clients, so I can assist them with their immediate and long term financial aspirations.”
Jessi prides herself on her openness and honesty, which she believes are essential qualities in a good mortgage adviser.
“I make sure my clients hear all the facts about each loan so they can determine if it is the right one for them. I also keep them informed throughout the whole process – from the very first meeting through to settlement,” Jessi says. “After settlement, I keep up to date with any changes in the market to make sure my clients remain on the best rate possible.”
Crystal Wisse – Loans Administrator
Crystal is a highly experienced administration assistant, who has worked in the finance industry assisting lenders and brokers for over 14 years.
Crystal is a key member of the team at Smartline Woodford, and is the backbone of our business. A friendly, honest and caring person, she looks after our valued clients, always going above and beyond to ensure their needs are met.
She is well-versed across all lending needs and works closely alongside our mortgage brokers to ensure every ‘i’ is dotted and every ‘t’ is crossed.
“We work together as a team in determining our client’s expectations; then we strive to exceed them,” says Crystal.
“As a small, close-knit team, we can build strong relationships with our clients and they know we can be trusted to help them achieve their financial dreams. I am continuously looking for ways to improve the level of customer service I deliver as our clients are very important to me.”