What Wayne’s clients say about his service
Professional, knowledgeable, helpful and amazing communication! Immensely happy with the product and service, highly recommended!!
Wayne and his team are friendly, very helpful and reliable, informative and always available to answer questions and queries throughout the loan process. I would highly recommend him to friends and colleagues and often do!
Wayne exceeded our expectations and went above and beyond to offer top service. We would definitely work with Wayne again.
Also would like to add that Heather who helped Wayne was also top notch. Wayne also referred us to a Smartline auto loan team which did an exceptional job. Well done all around. Thank you.
Wayne was very helpful to my partner and I throughout the whole purchasing process, which was particularly necessary as it was our first home. He was always available to answer any questions we had even when they were not directly related to the loan he was arranging for us. I would not hesitate to recommend Wayne to anyone and will definitely be using his services again for all future financial decisions.
Wayne and his assistants kept me informed during the whole process which took the stress out of the period leading up to settlement of my loan.
No other comments apart that Wayne was very informative , Knew his loan product extremely well and was contactable at any time.
Wayne has not only been on hand during our original mortgage process, he keeps in touch, keeps us informed about the market in general and recently helped us refinance.
Wayne Is a true professional. Excellent communication via phone and email. We are multiple repeat customers in a competitive space so I think that says it all.
Even though Wayne was on leave during part of the period the change of loans/ banks was occurring, his friendly and efficient team knew what was going on and communicated with us at every step along the way. They have been very helpful and approachable.
Fiona & Richard
When purchasing a house you have to work with a number of service providers. I can very comfortably say that Wayne was by far the best! It was a pleasure to do business with Wayne and I have already recommended him to others and will continue to do so. Wayne took the time to ensure we were fully informed and comfortable in making our decisions. He guided us through the process, whilst allowing us to remain in control. Nothing was ever too much trouble and it seemed like there was no effort that Wayne wouldn’t have been prepared to make to ensure we were happy. Thank you again Wayne, looking forward to working with you more over the years!
Wayne and Heather completely took the stress out of buying a new house. Smartline were highly recommended from a mutual friend and they exceeded every expectation. Will definitely recommend Smartline too anyone who asks.
Wayne went over the details of our options with my wife and I and made the whole process as pain free as possible. I will recommend Wayne to anyone else looking for mortgage advice.
Wayne Dive was extremely professional and efficient. Very smooth and fast transaction.
Very professional and responsive. Clear and approachable and willing to ensure we were well informed throughout the process. A positive experience. Cheers
Wayne was very customer orientated the whole way. Amazing experience!
Wonderful, helpful service. Thank you so much, I would have loved to meet you all in person!
I’ve used Wayne Dive twice now for the sale & purchase of properties – he is always available to chat and is genuinely keen to help which is highly important.
Wayne has been exceptional to deal with! His service and expertise is second to none.
From the get go my wife and I were impressed with the service of Wayne and Heather from Smartline. SMSF property loans as tedious as they can be, was never an issue for the knowledgeable team at Smartline. I would have no hesitation in recommending Wayne and especially Heather to my family, friends or would be clients as they were both brilliant and a pleasure to deal with. Regards,
Wayne was a pleasure to deal with. My wife and I are new to this whole concept of purchasing an investment property/home, so Wayne was exceptional in providing top-level advice and service. We could not be happier in dealing with Wayne, as he took the time to meet with us, run through concept easily enough for us to understand and really took the time to get to know us. I would not hesitate in recommending Wayne’s services to family and friends in the future. Thanks Wayne and Smartline! Nick + Jackie
I had a great experience with Wayne. He went over and above to help and the service could not be faulted. I will definitely be using Wyane for my next purchase.
Wayne was AMAZING…I would recommend him to anyone and everyone!
Wayne was a perfect mix of hands on and polite distance. He gently guided and motivated us without being intrusive. His broad knowledge of loan options was immensely relevant to our situation. I wouldn’t hesitate to recommend Smartline, and Wayne in particular.
Wayne has been fantastic from the word go. He came round to visit us at short notice to discuss various options. He’s also been very prompt in answering many questions, whether it’s late night, early morning or weekends. Overall, it’s been a pleasure working with Wayne, he made the process very easy for us and we’d highly recommend him to others.
Wayne was recommended to me by a family friend and I am so glad I took their advice. From the first meeting Wayne was both friendly and professional and he clearly explained any queries that I, or my fiance, had. Our home buying process had some unexpected ups and downs yet Wayne was continually supportive and contactable throughout the entire process. Heather Williams also deserves a special mention as she too was also a valuable support during this process. Thank you!
Wayne was great, he always made himself available to answer any questions I had throughout the process.
I usually won’t let anyone into my home, I would have preferred an outside location, however Wayne Dive is a lovely human being who is not only very good at his job, he also worked with my wife & myself during our hectic business schedules and this never seem to be an issue with Wayne. He worked & planned around & we are eternally greatful. Wayne is also welcome in our abode anytime for work or just glass of Vino.
The process was extremely simple thanks to Wayne.
Wayne was patient and understanding, while being professional, knowledgable, reassuring and encouraging. We could not have managed the home loan process without him.
We (Walter & myself) felt as if Wayne treated us the same way he would treat his own family, with the upmost care & best intentions. He and Heather, both kept us up to date with every detail, every movement, along the way. We hit hard times, but Wayne worked hard at solving the problems. We are amazed and gob smacked at the service. THANKYOU
Very helpful and reliable throughout the process. Even made the effort around my work schedule. I’ve dealt with others before but none put in the effort Wayne did.
Wayne was so approachable and willingly accepted calls on the weekend and even came to meet us at our home in the evening to help us plan our finance. He was great.
I would like to thank Wayne as it was my first time going through the home loan process and I had absolutely no worries at all. Good friendly service.
My Broker, Wayne DIVE is very approachable, he takes calls anytime anywhere, returns calls straight away. He sends me Monthly updates on what’s happening in the market, he sends me pamphlets and information through the mail. He stays in contact on the telephone when required. During this call, I sought some financial advice. He was able make arrangements for a financial advisor to contact me, who contacted me and was able to provide some good advice. Best thing about Wayne is that he is available at a moments notice, with reassuring advice and still remembers your name.
Wayne is a great guy always willing to go out of his way to help in anyway he can and has always succeeded.
Wayne demonstrates exemplary customer service through timely communication and follow ups and targeted advice, by researching what is the best outcome for our family situation. This is our second property through Wayne and a repeat customer is a happy customer! Definitely, we would use Wayne again in the future.
Wayne Dive help us with our mortgage and I recommend him to anyone that I know. He knows what he’s doing, very accommodating, honest, willing to help anytime and I felt comfortable with him when he assisted us with our mortgage.
The initial consultation and obtaining of a mortgage through Wayne was painless, making my life easier…but years on it the regular contact and industry updates from him I love!
Quite simply put, Wayne goes the extra yards time after time. Wayne’s attitude is one of no problem is insurmountable, he has seen us through 4 house purchases to date, and his in-depth knowledge of the industry and his professional links have made each one a breeze.
The support, commitment and advice given made our first major life commitment seem easy. From our first meeting, Wayne explained every step and was always available at any time to talk us through our purchase. Since purchasing the house, Wayne has stayed in touch and opened the doors to a whole network of financial support that we needed for getting married and planning our future.
Wayne the man, with his Smartline plan, who helped shake our mortgage blues. Were happy today with the stress away, thanks to Wayne and the Smartline crew.
Selling and buying with two babies is not the easiest thing… unless you have our Smartline broker! Wayne came to us, prepared us for every aspect of the process, linked us to the right people, and left us with a plan. We know we can rely on him.
He is the best, everything is simple and always follows through.
Very happy! Wayne is always very patient with me and answers all my silly questions very promptly and professionally. Couldn’t be happier!
Our Broker Wayne, is always doing what’s best for our future by giving us great advice, keeps us up to date with interest rates, prices of land, homes etc. Helped our kids with their investments and has time to send you a little Birthday wish. Very Thoughtful.
The best part was the convenience. Wayne would come to us and speak to us honestly about our situation helping us make our own informed decision. We could not be happier.
Wayne made our life so easy. He came round to our rented place, had a chat, gave us the facts and really helped us make our decision…. All with a smile! He didn’t tell us what to do but simply gave options. An absolute gem!!!!! Thanks Wayne for everything.
Without Wayne we would not have our beautiful home and our fantastic holiday get away. Wayne made sure that we were well educated and comfortable about every decision we were making before we signed anything. I would definitely encourage my family and friends to use Wayne and his company.
As a single person trying to navigate my way through finding the right mortgage, I was relieved to find Wayne who did all the research and told me everything in plain English! I ended up getting my dream pad and have never looked back. Wayne was also able to find time to fit my appointments in outside my working hours which was also a big help. Thanks Wayne for getting me on track and also easy to understand advice in your regular updates.
We love our Smartline broker because Wayne is always there when we need him most and follows through to the end! Even when we don’t necessarily need his services, he is in regular contact offering helpful information. Wayne offers a no non-sense approach and makes what would normally be an arduous task relatively simple. Thanks Wayne!!!
Our Smartline adviser and his team, saved us a lot of money and time. Wayne was very professional, very courteous, extremely prompt and a hell of a nice guy.
From the first moment we meet we found Wayne to be warm and polite. Once he had heard our problem he explained in very easy terms the process. He took us through the paperwork (plenty of that!) and kept us informed of the progress. He has also kept us informed of other financial news / views. Highly recommended!
Honest, professional, reliable, informative, generous with their time and market knowledge.
Wayne has been great not only with helping us finance, borrow extra and re-finance, but has helped out with contacts to get all our other financial and insurance requirements sorted – all with a minimum of fuss and friendly approach. We have recommended him to several others who he has provided the same faultless service to.
My little boy said to me the other day “Mummy I’m so glad we have a house made of bricks and not of straw like in the three little pigs, thank you mummy”. Thank you Wayne Dive – we love our broker.
We recently wanted to find a more suitable loan package for our specific requirements. Wayne was just fantastic! He made the process so simple for us, he was available when we were and made sure everything went smoothly. We love Wayne – he was the right broker, with the best advice and with great service…
Wayne has been forthright, confident in his recommendations and is consistently connected to his clients via newsletters and emails. He is accessible and always encourages a discussion or a chat – love that about him!
Waynes knowledge and understanding of the industry as well as his determination to get the best deal for his customers separates him from the rest.
Wayne is fantastic in his support, we felt so well advised when we started our journey of our own home. Furthermore where others stop he continuously shows interest in our development and offers great advice. If it will be time to upgrade we will be as loyal to him as he has shown his loyalty to us over the past years.
I was really happy with the service provided, continual updates available regarding the progress of our loans, as well as always being available to answer any questions or queries I had.
Wayne has been instrumental in our decision to borrow and subsequently to refinance our loan. He is a genuine, resourceful and considerate friend in the whole process. A person we trust and will continue to work with in the future years as our lives and needs evolve. Thank you Wayne!
Wayne took all of the hassle out of arranging our mortgage and found us the best deal possible. In fact, I happened to be in Singapore at the time I took out my mortgage, but the process ran so smoothly the 6000 km distance made no difference whatsoever!
He’s smart, he’s keen and he’s on my team! With Wayne, you know you’ll never take a dive.
Our Smartline advisor made refinancing an excellent experience.7 days from introduction to loan approval, very efficient, a definite go to man. Makes himself available all the time, extremely patient, curtious and Conscientious in our dealings. Highly recommended.
Wayne & Tracey
Taking a mortgage can be a challenging experience!” I love my broker” because of his direct and comprehensive approach in outlining and explaining a number of mortgage options. Unlike a bank which is selling essentially one product, Wayne was able to provide me with a loan that suited me best and got me a fantastic deal. His follow up service has also been first rate, staying in contact and advising me with options to save even more money from our loan. He has a very professional and thoughtful approach towards us that I am sure we would not get with a bank
Wayne helped me get my first home and won my wife’s heart. He is pragmatic and knows the ins and outs of mortgages. I’d definitely recommend him to my friends and family.
We love Wayne DIVE because his advice always has great DEPTH, yet is always succinct, so we are not DROWNING in terminology. He found us the most competitive interest rate which made him the best financial BUDDY we could have. We think he is absolutely SCUBA!
When all other lenders said it couldn’t be done, Wayne got us the loan so that we could get the property we wanted. He cared enough and helped us through each step and he has been consisted over the last 6 years I know him. He is always there, always contactable and always returns me emails or calls. What more can anyone ask for?
Great bloke, great service.
Wayne has always be helpful to answer even the smallest of questions and always available to take our calls when needed. He has always come back to us in a timely manner. We have never had to chase him! He has even checked in on us to ensure all is going well with our new house.
Brilliant service, very professional in every way, friendly and articulate. Have already recommended Wayne to others. Looking forward to doing more business with “Smartline” in the future.
It was great to have someone who was always contactable and able to assist us through the process of gaining formal loan approval.
Great service. Right to the point. Buying a apartment was easy and I did not think that was possible.
Despite not being in active touch with Wayne for several years, he made time to meet and review an urgent opportunity with us and provided everything we needed to secure our home in record time! We know we can always count on Wayne to provide excellent, responsive, professional service any time without fail!
Wayne made what can be a complicated process uncomplicated. Very helpful and always available through the home loan process from start to finish. Would highly recommend.
Wayne was most helpful & was always available for any questions/concerns that we had.
I was so happy with the service that I received, right from the first contact I felt assured that I’d be getting the loan that I needed. I was kept up to date throughout the whole process. Wayne Dive and Heather were amazing and I have already recommended them to some friends.
Thank you for the making the purchase of our house such a fantastic experience. I am currently going through the other information sent to us after the sale and am very happy with the post sales support also. It has been a great learning experience and has made me excited about the prospects of real estate as an investment option in the future.
Wayne helped us when Aussie Home Loans dropped the ball big time for me and my partner Michael. He and Heather managed to secure a new loan and ensured we settled in less than 2 weeks and now that we have the keys to our first home together we are happier than ever before. I will shout Wayne’s name from the rooftops to anyone who needs a mortgage broker and will forever be indebted to him for all he did for us in every way.
Wayne provided us with exceptional service. He understood our particular needs and sought to provide us with information about a product which best suited these needs. He ensured that we provided all of the necessary documentation and information to facilitate the speedy processing of our loan application. He kept us informed of developments throughout the process. Generally he made the process relatively stress free for us.
We cannot rate Wayne highly enough. He spent many hours at our place helping us through the whole process. By phone and email he was always available to answer questions. It was a very positive experience and we would recommend Wayne Dive’s services to anyone. He is a true professional.
I have already recommended Wayne Dive to others!!! Great service which saved me a great deal of money to date.
Wayne and Heather made the whole process soo easy for me. They kept me informed and up to date constantly. This being my first home I was very new to everything, Wayne made everything so clear and helped me understand the process so I could focus on the excitement of owning my first property. Without Wayne and Heather I don’t know what I would have done. Thanks so much!!!
Wayne made the process very easy and I would highly recommend him.
We could not be happier with the service provided by Wayne. He was helpful, informative and supportive from our very first meeting, right through to the eventual purchase of our home (a long) 12 months later. He was always happy to take our calls, answer questions, and offer support.
(even while he was at the beach, on his day off!) We’d had so many friends and colleagues tell us, obtaining their first mortgage was one of the most stressful things they’d gone through. Thanks to Wayne, we honestly found the whole process easy and stress-free! We can’t recommend him highly enough.
Wayne has stuck with me for many years despite not buying a place. A classic case of good customer relations management!
It’s great to see people who take great care in what they do. You never forget good service.
We could not be happier with the service provided by Wayne. He was helpful, informative and supportive from our very first meeting, right through to the eventual purchase of our home (a long) 12 months later. He was always happy to take our calls, answer questions, and offer support (even while he was at the beach, on his day off!). We’d had so many friends and colleagues tell us, obtaining their first mortgage was one of the most stressful things they’d gone through. Thanks to Wayne, we honestly found the whole process easy and stress-free! We can’t recommend him highly enough.
Effective result, prompt and useful advice and regular information, updates and follow up plus most important the personal service and interest. In over 35 years as a lawyer, I have not come across a Finance Advisor I am more impressed with. Wayne is a huge asset and credit to the industry and Smartline Group. I recommend Smartline and Wayne to all clients who have finance advice needs and will continue to do so.
Process was a bit rushed and kind of backwards due me having found a property and wanting a loan (rather than getting a loan approved, then looking for a property). Wayne took it in stride, dealt with it well and answered all my questions with patience and clarity.
Wayne was very efficient and made the entire process appear very simple. I am very busy with work and therefore was greatly appreciative of the seamless process (due to Wayne). He is fantastic to deal with and very pro-active – always cognisant of my requirements and guiding me effectively through the process.
Excellent service, fast responsive and great knowledge. Our loan was very complicated and needed lots of effort to get over the line. Wayne was nothing short of outstanding. I can recommend him highly for anyone wanting to secure a loan.
Wayne and his team were a great help to us again with our refinancing. He has been a great help over several years now helping us obtain finance for a major renovation project and then refinancing our home and investment loans. We would recommend him to anyone.
Wayne Dive was always friendly and helpful and returned our emails or phone calls promptly. He knows his product very well and shares his expertise with you. He is your couch on your exciting journey of buying a property and thanks to his professional competence combined with his personal approach. He almost becomes a “part of your family”.
Wayne and his team worked tirelessly to ensure that we were ready financially to purchase our home. His enthusiastic and professional approach was always present and his constant contact ensured that we were always up to date with the latest developments.
Wayne and Heather worked tirelessly to get our mortgage sorted with the bank to allow us to settle in 4 weeks. They kept us very well informed of progress and possible snags at all times. They utilised their banking relationship managers to exceptional effect, allowing us to settle in a very short period, and with the product that best suited us. Have recommended Wayne to our friends and family in the past and would not hesitate to recommend them to anyone again.
Wayne did a great job in 2009 providing options and refinancing an existing property and setting up a new loan on a new property. He also arranged a loan redraw this year (2011). All our experiences with Wayne have been first class. I would have no hesitation recommending Wayne to people considering refinancing or a new loan.
Wayne Dive and Heather Williams were highly accessible to assist and very helpful. The excellence of their service and advise enabled us to achieve our goals within expected time-line.
Wayne’s a fantastic broker, always there to talk on the phone & he made the whole process as painless as possible.
To be able to hand over the process of gaining a loan to Wayne, instead of dealing with the maze of banking phone calls was a relief. Thanks Wayne and Heather.
It was all pretty seamless really – I was new to the house buying experience and my Smartline Adviser, Wayne Dive, walked me through it very patiently and very thoroughly. Thank you!
Wayne Dive was great. Lovely guy, very helpful and guided me super patiently through the whole process.
Wayne ensured that the whole process was as smooth as humanly possible. The level of service exceeded my expectations and helped take the worry out of the process.
Wayne Dive has assisted myself and my husband with two purchases to date. We have always found Wayne to be extremely helpful and always contactable. Nothing is too much trouble.
Would certainly seek his assistance again and will always recommend Wayne to friends and family.
Shelley and Richard
I would definitely recommend Smartline to friends, the process was seamless, they kept me up to date with how it was going and they are at the top of their game. Many thanks.
I was extremely happy with the service Wayne provided! I will most certainly recommend him to my friends and family. I will only ever deal with him as he made the whole process seamless and did all the heavy lifting for me. Thank you!!
Wayne Dive did everything we asked of him and then went the extra mile for us. I cannot talk more highly of his professionalism, service, availability and just making the whole process easy. With so many other things to focus on – it was nice to know we didn’t have to worry about finance. Cheers Wayne, until next time.
I found the service provided by Smartline fantastic and the team helped make a daunting experience less stressful. I would recommend the team to anyone embarking on the process of purchasing a property. Go team Wayne and Maria!
Very happy with the communication that I received, I was informed every step of the way, which was really nice since I had no idea what the process was for buying a house. I would definitely recommend to my friends.
We dealt with Wayne Dive and found him to offer a very professional service. I would take another loan with Wayne in the future, I would only consider a new or re-negotiated loan with Wayne. His personal effort was exemplary.
The lending market is so competitive at the moment. I felt I could find a better mortgage than my previous expensive one. Wayne Dive made the whole process so easy, stress free, with the best options available and minimal fuss. I’m saving over $150 a month now and have a far better product. Dealing with Smartline was the smartest move I’ve ever made.
Smartline were helpful, efficient, diligent and reassuring throughout the entire home loan process. They made the whole experience not only painless, but enjoyable. I felt like I was in the best hands.
We have had the assistance of Wayne Dive for four home loans and through each Wayne has been a pleasure to deal with. His enthusiasm and dedication to his job is exceptional. All our friends that we have recommended Wayne to have also had the same experience.
I was delighted at how quickly Wayne agreed to meet with me and how flexible he was with the time. He came in on a Sunday! I was also very pleased at the regular contact I received from Maria and how well informed she kept me.
Wayne was once again extremely helpful, dependable and a pleasure to work with. We would have no hesitation in recommending him to any of our friends or family members.
As a first home buyer I found the team at Smartline (Maria especially!) to be friendly, super helpful and always keeping me informed of the status of my applications.
I’d recommend Smartline to anyone looking to purchase a new home – and especially to any first home buyer finding wading through all that new terminology hard to grasp.
They held my hand every step of the way – and now I have a new home!
I like how they’ve kept in contact, even if just by email. I know I can always ring if I’ve a question, no matter how small.
Throughout the time that I was searching for my property and after the purchase, I found Smartline (Wayne Dive) to be professional, always available and more than willing to help me with any questions or problems I had. He has also kept me informed of any relevant information since then. I would recommend Smartline to almost anyone purchasing a property, especially if it’s their first time. A very worth while service, well done Smartline!
We would like to thank Wayne and Maria for all their help. Not only were they informative, very efficient but the hands on service was great.
Wayne Dive provides great service. He is always available to answer any queries and was very thorough in his follow up.
I found Wayne Dive to be enthusiast, easy to contact, understanding and patient with me and my questions. Yes I am happy with the quality of customer service during the loan process and afterwards with the follow up information regarding his views on interest rates and other economic news. We need more Waynes.
Wayne was always contactable, extremely professional and consistently went above and beyond the call of duty. Our situation was not straight forward as it involved guarantors and he did an enormous amount of work. We would not have any hesitation in recommending him and Smartline to friends and family.
Our adviser, Wayne Dive, has been very helpful in all aspects of banking and the support he has afforded us was beyond compare. We would never receive this kind of support if we had dealt directly with the bank. We are happy to refer him to anyone thinking of applying for a home loan.
Wayne Dive made the acquisition of my first property a seemingly easy ordeal. He put a new meaning to ‘prompt service’. He was always available to answer queries. He was always very friendly, professional and hard working.
I am especially appreciative in how expeditious he acted in getting my loan approved given the short time available. He was contactable outside of normal business hours.
Wayne took responsibility and ensured that the process went smoothly all the way through. In all honesty, I don’t think I would have achieved the purchase, especially given it was my first, had it not been for Wayne’s professional and hard working approach. I will be more than happy to recommend your company and in particular Wayne Dive to anyone and look forward to using your service again. Thanks again Wayne.
Wayne Dive has been fantastic in following up my loan and kept me up to date. He also communicated frequently with my solicitor and saved me a lot of time. Thank you again!
There is not really much else to say as the service and end results were outstanding. Except that Wayne Dive took the pressure off during a very traumatic time.
Wayne was the only Finance Provider/organiser (after having spoken to several) who actually listened to my needs, and then confidently explained the most suitable package to me – all the time linking this to my previously advised situation. Daily contact allowed me to focus on other aspects of my purchase; this instilling confidence in my choice to contact Smartline.
Post Sale interest was unbelievable!
An excellent job!
The service provided by Wayne was fantastic. From start to finish, he kept us moving in the right direction and we actually enjoyed the process of purchasing our first home. Highly recommended!
Craig and Kath
Wayne Dive was a pleasure to deal with, he was very available to answer questions (even the silly ones). I have since referred him to a friend who has received pre purchase approval for his home loan and is similarly happy with the service.
Wayne Dive is the best financial consultant you could ever wish for. He made every step of the process count in a timely and professional manner. There is nothing we could recommend to improve things with him on board.
Wayne Dive was our consultant he was recommended to us by friends and as such was a godsend helping us through the Australian process of purchasing a house. We have already recommended him to our friends who are in the process of house purchasing and they are going to use his services.
I found Wayne Dive from Smartline Home Loans extremely helpful and informative in the loan borrowing process. He guided me through the procedure from day one, right through to post settlement. He also kept me in the loop when any developments took place. I would definitely use his services again and recommend any home buyer to give the Smartline team a go.
I was recommended to Wayne Dive by a friend of mine and from the moment I met Wayne, both my wife and I felt very comfortable with the level of service he provided. Wayne provided us with a number of options and supported us during that decision making process. We are very impressed with the service we were provided and I would highly recommend Wayne to anyone I know who is looking for a mortgage or to re-finance their facilities.
A lot of companies and service staff can learn a lot from the service that our consultant (Wayne) provided. We did not have an easy time with the bank process this time around and Wayne helped us through that with all the information we needed based on his many years of experience. We would not hesitate (and do not hesitate) to recommend Wayne to anyone. He made the purchasing experience a lot easier with his knowledge and experience with the buying process.
Natalie and Nicolaos
Wayne/Smartline got every last detail on my situation and found what is undoubtedly the best loan for my circumstances that would require the least amount of hassle from my end. At the end of the day all the footwork was taken out of the equation for me which is invaluable. I highly recommend Smartline to anyone who wants the easiest way to arrange a loan.
Our consultant’s flexibility in fitting in with my time constraints was helpful. The service provided was quick and painless, and the consultant was knowledgeable and helpful. Very professional.
Wayne Dive was really interested that we achieved our dream to have a home. We at first did not know if we were eligible, but Wayne helped us through the process, even through the loan application. I think without him we would not have got to where we are now.
Wayne Dive was amazing. His professionalism, attention to detail, response rate and personality for the role was superb and we will use him for every purchase in the future.
Wayne Dive is one of the best consultants I have ever met and I would refer anyone to him. He is very professional with abundant knowledge and he always keeps us informed and updated. He’s always contactable and willing to offering his help. Thanks again, Wayne.
Our Smartline consultant was fantastic. Spending a lot of time with us and making sure our loans were at the best rate possible. I would definitely use Smartline again.
I really appreciated the personal service that we got – we were always kept informed of what was going on, and felt we could get in contact at any time if we had any questions. I would without hesitation recommend Wayne to friends (and in fact I already have!)
Wayne Dive – LEGEND. I was never left wondering at the progress of my loan application. Wayne ‘dotted all the “i”s and crossed all the “t”s. Cheers and thanks again..
Wayne was extremely professional. We came to him only two weeks before settlement and he was able to assist us in finding a home loan which fitted our needs perfectly. We would again like to thank him for his assistance and stress how impressed we were with the service provided. We will be recommending Smartline to our friends.
Wayne Dive is excellent in everything he does. A fine asset to your organisation. Totally impressed with his service, manner and professionalism. He delivers on his promises.
I liked most the ease of the consultant coming to you. Plus Wayne Dive was very friendly and professional. If you’re busy with little time to make trips to banks, I recommend talking things over with Smartline. They make the whole mortgage process much easier.
Very much appreciated that Wayne was able to check different scenarios for different properties when I was choosing between a few different units.
The services provided by Smartline and Wayne Dive were exceptional and met our expectations and above.
Wayne Dive was our consultant. Day one he promised like many others he would keep me always informed, and he truly kept to his word unlike the others. It was a service beyond expectations from day one to after the loan approval and the follow ups. He is a great asset to your company. This was my third loan and the best experience in the worst situation. Thank you.
Wayne was always available and willing to come to us at any time of the day. Greatly Appreciated.
Wayne Dive is great – will use him forever.
Everything went very smoothly and our consultant was very helpful and always there with any answers that we may have needed.
Wayne was fantastic. As first home buyers the whole process was quite foreign and daunting but Wayne made it a much more painless ride. He took his time to explain everything and this put our minds at rest. The biggest surprise was the level of contact he had with us. The service didn’t stop with us signing up on the dotted line. Happy to recommend Wayne to others.