Wiley Sims – Personal Mortgage Adviser
Smartline Personal Mortgage Adviser Wiley Sims says his role gives him great satisfaction when helping property buyers secure the home loan that meets their needs.
Whether refinancing, investing in property or buying a first home, Wiley prides himself on giving an honest and direct service to his clients at every stage of the loan transaction.
“I like to explain all of the processes involved, to make sure the client understands the loan they’re taking on,” he says. “I have a ‘satisfaction pledge’ – to give clients feedback on progress on the loan and later to follow up with them to ensure their needs have been met.”
Wiley has access to a wide range of lenders and home loans, and can generally provide clients with fast approvals.
Good communication skills – actively listening to every client’s individual needs – ties well with Wiley’s Scottish heritage, he says.
“I am a descendent of the ancient Scottish clan Colquhoun whose motto is “Si Je Puis” – or ‘If I Can’. I think this communicates the strong sense of commitment I have with my customers, I get them a suitable loan “If I Can”.
I do all the hard work for my client – right through from submission to settlement and beyond.”
Wiley can be heard on Geelong Radio 94.7 The Pulse, Tuesday mornings on providing updates on home finance matters in his regular session in the Front Page Program.
Wiley has over 15 years teaching experience in leading business schools at universities, including a Head of School at Charles Darwin University. Wiley says: “It’s a natural fit to link my business expertise with Smartline.”
Wiley also offers a fully mobile service, with his business based in Geelong, he services greater Geelong including the Bellarine and the Surf Coast. Additionally he maintains an office in Melbourne’s northern suburbs to service his Melbourne based clients.