Xia Xia Yu – Franchise Owner/Personal Mortgage Adviser
Xia Xia Yu joined Smartline’s team of Franchise Owners in February 2019.
A long-time Sydney resident, Xia Xia has more than 12 years’ experience in the banking and finance industry, and a long and distinguished career with one of Australia’s largest banks. She has helped hundreds of clients with their mortgage finance needs, including home loans, investment loan, business loans, asset finance, and commercial loans. Her outstanding customer service culminated in her being awarded ‘No. 1 Banker of the Year in a Private Bank’ in 2017.
Bringing her extensive know-how and experience to Smartline, Xia Xia’s clients are impressed by her responsiveness and superior problem-solving skills.
Xia Xia is a caring, knowledgeable and trustworthy mortgage adviser who genuinely cares about her clients and prides herself on her attention to detail.
Using a holistic approach, Xia Xia takes the time to listen to her client’s unique needs and understand their circumstances. She begins by asking myriad questions to ensure she has the full picture. Then, using her in-depth knowledge of the finance and lending industry, and Smartline’s access to over 27 lenders and their various loan solutions, Xia Xia matches the most suitable loan choice to her client’s specific requirements.
But it doesn’t end there. Xia Xia also develops a strategically long-term approach when assessing the loans for her clients, and she supports them every step of the way throughout the process.
“I get most satisfaction from understanding and working with a variety of clients, learning their unique needs, providing solutions for those needs, and staying in touch with them for the long term, to ensure I can provide fresh lending solutions when circumstances change.”
Based in Sydney, Xia Xia is fully mobile and can service clients in the inner west, eastern suburbs and northern suburbs. She can assist borrowers with home loans, refinancing and investment loans.
- The Adviser Australian Broking Awards Newcomer of the Year Finalist 2021
- Better Business Awards NSW/ACT Finalist 2021
- MFAA Newcomer Award NSW Finalist 2021
- Smartline New Franchisee of the Year Award Winner 2020