Smartline hits 300 franchisees

smartline_nov16_097_lowSmartline Mortgage Brokers inducted its 300th franchisee last week, a huge milestone for our company which is going from strength to strength.

Mike Crawford, the 300th franchisee to join Smartline, said he is honoured to be such an important part of this auspicious occasion.

“I’m very excited to be joining the Smartline family. It’s an incredibly strong brand, with core values that match my own. They are dedicated to providing excellent customer service, which is exactly what I plan to do.”

Growing at a strong rate of around 35 new franchisees per year, Smartline continues to attract knowledgeable, dedicated and principled brokers. This is thanks to our clear vision of putting customers first, as well as the huge amount of support we provide our franchisees. This assistance includes marketing, IT, training and business development. We also work closely with new franchisees to give them the support they need to get through the transition from their previous employment.

Mr Crawford worked for 27 years as a lender at a major bank, but wanted to be able to provide clients with many more options than just those offered by his employer.

“You are very limited in terms of what you can offer your clients when you’re aligned to just one lender. I want to be able to really look after my clients by offering them loan options that can meet their unique needs.”

Smartline currently settles around $6 billion in loans each year, arranging mortgages for over 250,000 Australians. It is a testament to the dedication of each franchisee that 85% of our business comes from client referrals and the average client service rating is 4.9 out of 5.

It is an exciting time for brokers as the status quo of banking and lending is shifting. With many banks looking to reduce staff and premises to improve their bottom line, borrowing direct through a lender is becoming less feasible and less attractive. Brokers already make up around 52% of all loans written, and they are likely to become an even more sought-after resource.

“Smartline has great prospects,” says Mr Crawford. “This is where the future of lending is heading, so I want to be part of that.”


Matt Fitzpatrick small

Contact our recruitment manager Matt Fitzpatrick today

To find out more please call Matt on 131 497 for an initial no obligation chat. Matt can give you more information about the Smartline franchise and explain the process of joining Smartline.